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Sheraton Lake Buena Vista Resort

3.8

About this business

Located Near Walt Disney World And Universal Studios, Enjoy World-Famous Attractions, Premium Shopping, And The Excitement Of Orlando. 

Location details

12205 S Apopka Vineland Rd, Bay Lake, FL, 32836, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.8406 reviews
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Tammy Breitfeld's profile image
Tammy Breitfeld 
8 years ago

We had a wonderful stay!! The rooms were nice, the air worked great, and the staff was amazing!! Special shout out to Thiery in the restaurant who went above and beyond for us. Aundre at the pool was fun, emgaging, and great at getting the crowd involved. I thought the text at check in was a nice touch as well as being able to check out by texting. Not a fan of needing your key to exit the parking lot, but appreciated the security. 

Nicole Rossi's profile image
Nicole Rossi 
8 years ago

wouldn't recommend it; awful customer service managers don't help you solve problems their staff created Julio and Cassandra have attitudes and are awful with people; really need to work on not lying to customers just to get money out of it 

Grace Tsiang DeMarco's profile image
Grace Tsiang DeMarco 
8 years ago

Thank you for the wonderful service from the Front office to the F&B staff to the housekeeping ... It was a beautiful stay for my daughter and I.... From a fellow Starwood associate . 

Jason Brown's profile image
Jason Brown 
8 years ago

Not that impressed. Room have not been update since the 80's. Hard to believe a gold member can't get a king bed room. Disappointing. Bathroom ceiling has tons of water damage and mould growing. Nasty. 

Joe Tisdall's profile image
Joe Tisdall 
8 years ago

Not a totally unpleasant stay, but it certainly could have been better. The AC system was difficult to figure out, and when it finally turned on was extremely loud. Most hotels of this calibre, especially in Florida have modern central air, not noisy wall units. Traffic noise was an issue all night, the rooms really need some soundproofing. Finally, some might find the beds to be very hard and difficult to sleep on. 

Marsha Martin Van Aulen's profile image
Marsha Martin Van Aulen 
8 years ago

There is no shuttle to Downtown Disney. We have a dresser draw that is broken and the fridge does not work. Disappointed with our stay. 

Jazz Gill's profile image
Jazz Gill 
8 years ago

What can I say pure class pure enjoyment for the kids 

Crystal Gardner's profile image
Crystal Gardner 
8 years ago

Disappointments: 1. Room was not ready after we booked it months in advanced 2. $15/day parking fees 3. Room was not cleaned daily by staff as requested 4. No microwave in room 5. Check in staff was not apologetic that rooms were not ready. Pros: 1. Shuttle bus to Disney 2. Good A/c units 3. Ok location for shopping/restaurants 

Wanda Yeo Doyle's profile image
Wanda Yeo Doyle 
8 years ago

Pool area and staff were fantastic. Room was very nice and clean. Within walking distance to lots of restaurants... only complaint is the parking fee and lack of airport shuttle. 

Frequently asked questions about Sheraton Lake Buena Vista Resort

How is Sheraton Lake Buena Vista Resort rated?

Sheraton Lake Buena Vista Resort has a 3.8 star rating with 406 reviews. 

When is Sheraton Lake Buena Vista Resort open?

Sheraton Lake Buena Vista Resort is open now. It will close at 6:00 p.m.  

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