Sheraton Grand Chicago's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Sheraton Grand Chicago

4.0

About this business

Location details

301 E North Water St, Chicago, IL, 60611, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.0290 reviews
Select a rating
Grahame Wilson's profile image
Grahame Wilson 
9 years ago

I say it's okay as I arrived for check-in at 3 or a little after. Stood in line, went through the process just to hear "I'm sorry Mr. Wilson we have no rooms clean at the moment. We can text you when one is available!" That's like going to a chicken joint and they say their out of chicken! SMH! 

Brittany Martinez's profile image
Brittany Martinez 
9 years ago

I loved our stay. I would highly recommend staying on the club floor to get the ultimate experience. 

Desiree McCoy's profile image
Desiree McCoy 
10 years ago

Centrue Bank PNC Wealth Management Binge 4 Everyone 

Michael Meyers's profile image
Michael Meyers 
10 years ago

This place is AWESOME!! The staff is great and we get treated like royalty. 

Dyanna Kerr Swisher's profile image
Dyanna Kerr Swisher 
10 years ago

Nice hotel, school board conference was nice. 2 star rating because valet was HORRIBLE!! 30 minute line to turn valet ticket in, another hour & 8 minutes to get the car!! Come on management, you knew this was a big weekend. Why didn't you have more valet staff on hand? Or at least pull employees from other areas. Only 1 person taking the tickets & 5 pulling cars!! 

Lindsey Daggett Wise's profile image
Lindsey Daggett Wise 
10 years ago

We have always liked staying at the Sheraton. We just stayed for spring break last April, but this is the second time we have stayed during the holiday season and the valet parking is always a nightmare. This time we were there for the school board conference and management had to of known what a big weekend it was especially with the Christmas parade. The wait was over 30 mins just to turn in your valet ticket and then an hour wait to get car...the basement was a chaotic mess and management should have been down there direc... read more

Teresa Roper's profile image
Teresa Roper 
10 years ago

We love the Sheraton. .. the service is exceptional. The staff are wonderful and the views are great. Within walking distance of great shopping. 

Keraleigh Sullivan's profile image
Keraleigh Sullivan 
10 years ago

It was very expensive but the rooms were nice. Nothing too special. Loved my view from my room. 

Mohamed Sadni's profile image
Mohamed Sadni 
10 years ago

Excelentes ubicación y prestaciones 

Frequently asked questions about Sheraton Grand Chicago

How is Sheraton Grand Chicago rated?

Sheraton Grand Chicago has a 4 star rating with 290 reviews. 

When is Sheraton Grand Chicago open?

Sheraton Grand Chicago is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com