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Sheraton Grand Chicago

4.0

About this business

Located on Chicago's Riverwalk entertainment district, the recently renovated Sheraton Grand Chicago offers well-appointed rooms with stunning views. Additional amenities include superb restaurants, an indoor pool and 125,000 square feet of venue space. 

Location details

301 E North Water St, Chicago, IL, 60611, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.0290 reviews
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Grahame Wilson's profile image
Grahame Wilson 
9 years ago

I say it's okay as I arrived for check-in at 3 or a little after. Stood in line, went through the process just to hear "I'm sorry Mr. Wilson we have no rooms clean at the moment. We can text you when one is available!" That's like going to a chicken joint and they say their out of chicken! SMH! 

Brittany Martinez's profile image
Brittany Martinez 
9 years ago

I loved our stay. I would highly recommend staying on the club floor to get the ultimate experience. 

Desiree McCoy's profile image
Desiree McCoy 
9 years ago

Centrue Bank PNC Wealth Management Binge 4 Everyone 

Michael Meyers's profile image
Michael Meyers 
9 years ago

This place is AWESOME!! The staff is great and we get treated like royalty. 

Dyanna Kerr Swisher's profile image
Dyanna Kerr Swisher 
9 years ago

Nice hotel, school board conference was nice. 2 star rating because valet was HORRIBLE!! 30 minute line to turn valet ticket in, another hour & 8 minutes to get the car!! Come on management, you knew this was a big weekend. Why didn't you have more valet staff on hand? Or at least pull employees from other areas. Only 1 person taking the tickets & 5 pulling cars!! 

Lindsey Daggett Wise's profile image
Lindsey Daggett Wise 
9 years ago

We have always liked staying at the Sheraton. We just stayed for spring break last April, but this is the second time we have stayed during the holiday season and the valet parking is always a nightmare. This time we were there for the school board conference and management had to of known what a big weekend it was especially with the Christmas parade. The wait was over 30 mins just to turn in your valet ticket and then an hour wait to get car...the basement was a chaotic mess and management should have been down there direc... read more

Teresa Roper's profile image
Teresa Roper 
9 years ago

We love the Sheraton. .. the service is exceptional. The staff are wonderful and the views are great. Within walking distance of great shopping. 

Keraleigh Sullivan's profile image
Keraleigh Sullivan 
9 years ago

It was very expensive but the rooms were nice. Nothing too special. Loved my view from my room. 

Mohamed Sadni's profile image
Mohamed Sadni 
9 years ago

Excelentes ubicación y prestaciones 

Frequently asked questions about Sheraton Grand Chicago

How is Sheraton Grand Chicago rated?

Sheraton Grand Chicago has a 4 star rating with 290 reviews. 

When is Sheraton Grand Chicago open?

Sheraton Grand Chicago is closed now. It will open on Monday at 9:00 a.m. 

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