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Sheraton Grand Chicago

4.0

About this business

Located on Chicago's Riverwalk entertainment district, the recently renovated Sheraton Grand Chicago offers well-appointed rooms with stunning views. Additional amenities include superb restaurants, an indoor pool and 125,000 square feet of venue space. 

Location details

301 E North Water St, Chicago, IL, 60611, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.0290 reviews
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Oluwafemi Abioye's profile image
Oluwafemi Abioye 
8 years ago

Very warm environment in the heart of Chicago. Warm staff too. Nice place for holiday considering its close proximity to Navy Peir 

Elissa Hudson's profile image
Elissa Hudson 
8 years ago

Very nice hotel! We stayed here for one night for a concert and Paul hooked us up with an amazing room with an awesome view of the city and navy pier, everyone was super friendly! We will be back for sure! 

Amsa Ulu's profile image
Amsa Ulu 
8 years ago

Beautiful and spacious room. Excellent location near Navy Pier, Magnificent Mile. There is a Whole Foods, Target, Walgreens all close by. I enjoyed my stay. 

Barrie Adams's profile image
Barrie Adams 
8 years ago

It was beautiful there. Gorgeous views from 28th floor facing river. 

Wolf King's profile image
Wolf King 
8 years ago

Located in heart of Downtown and that's a huge plus!! Service is good , quite a small lounge for breakfast and snacks. The view from my room is amazing tho , overall it is good but overpriced . 

Carlos Enrique Bernard Jr.'s profile image
Carlos Enrique Bernard Jr. 
8 years ago

Great people, awesome hospitality, and the views of Downtown is breathtaking � 

Asim Chauhan's profile image
Asim Chauhan 
8 years ago

Just stayed at this location. Perfect location in downtown but horrible staff and customer service (if any). The very first step in hotel( check-in/reception ) is where everything goes south. Not enough people and it's horrible in night. The key cards keeps stop working randomly and then you have to stand in an hour long queue at reception in night just to get it replaced. And this can happen for multiple number of times in 3-4 days halt. On top of that staff is rude and in un-helpful to say the least. Just the location in p... read more

Business response:

Please accept my apologies that your visit fell short of your expectations. I take your feedback seriously and want to make it right. If you would, contact me at 312 329 6995 so we can discuss your experience. – Andy Markus, Hotel Manager 

Nicholas Ching's profile image
Nicholas Ching 
8 years ago

Here for Lions Club International Centennial Convention. Location is great near to the Magnificent Mile shopping avenue and best of all... they gave me a corner room with a fantastic view of the Chicago Riverr and Lake Michigan. 

Maria Karam's profile image
Maria Karam 
8 years ago

Superb location!we can reach easily many sites & shops! 

Frequently asked questions about Sheraton Grand Chicago

How is Sheraton Grand Chicago rated?

Sheraton Grand Chicago has a 4 star rating with 290 reviews. 

When is Sheraton Grand Chicago open?

Sheraton Grand Chicago is closed now. It will open on Monday at 9:00 a.m. 

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