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Seton Healthcare Family Administrative Offices

3.9

About this business

The Seton Family of Hospitals Administration Offices, located at 1345 Philomena St. just south of Seton's Dell Children's Medical Center of Central Texas (east of I-35 and between 51st St. and Airport Blvd.), consolidates the majority of Seton's leadership and administrative staff in one central location. The 150,000 square-foot four-story building was designed and built by its owners, Catellus Development Group. Catellus is the master developer of Mueller Austin, a mixed-use urban village springing from the site of the form... read more

Location details

1345 Philomena St, Austin, TX, 78723, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.9523 reviews
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Sharon Miller Coffey's profile image
Sharon Miller Coffey 
7 years ago

Someone should ALWAYS be in the Records Dept to help patients get copies of x-rays, MRIs etc. I understand people getting a holiday but there should be someone there and that individual gets another day off. When called the message said someone would call me back, didn't say anything about no one being in the department today. When no one called back I went to the location and was told to go to the Emergency Dept and someone would help me there. They couldn't help as they had no authority to release records. Total waste of t... read more

Christina McQuage's profile image
Christina McQuage 
7 years ago
Cale Spencer III's profile image
Cale Spencer III 
7 years ago

Setons lack of care for their patients astounds me. We found out today at my daughters pediatrician appt. that they dropped all of the medicaid patients from their coverage. No notice at all, just show up and no coverage. 

Pam Haynes's profile image
Pam Haynes 
8 years ago

Not all up to date on Billing;etc. Have made threats; calling everday; & debt collection. I have been paying it off; & now, only owe 75.00. I myself have called; Does not matter; Have a letter stating fees & debt collection.Does not show payments in the system; saying different amounts;etc. Harrassing & threating. This is also Medicare. They say to consult with my attorney. 

Tabitha Sue James's profile image
Tabitha Sue James 
8 years ago

I WANT MY PLACENTIA! I MADE IT IT'S MINE! NOT TO BE SOLD FOR PROFIT OR EXPERIMENTED ON WITHOUT MY CONSENT! 

Mansoor A Sultan's profile image
Mansoor A Sultan 
8 years ago

Around the start of our summer family trip, my wife fell and broke her ankle. Although she was in considerable pain, my brother-in-law and his wife, and I managed to transport her to Brakenridge Austin Emergency. On arrival, it was as if huge burden had been taken off me. All the way from Security, to the Doctors, Techs, Nurses, on duty, just took over. We ended spending the entire day there, as there were 3 fractures and the staff has to set and reset the splint 3 times before they were satisfied - and they were not satisfi... read more

Nancy Morales's profile image
Nancy Morales 
8 years ago

Since Dr Needham left not satisfied with current Doctor. Our first visit with her she asked what kind of insurance I had? She changed once she found out my child has Medicaid. I asked her to look at rash my son had she told me she is very busy & to make another appointment to come back. I live in San Marcos drive to Lockhart, very busy too. She rushed our visit and wasn't helpful & very disappointed in her. Dr Ghizlane Benchekroune 

Blake Esparza's profile image
Blake Esparza 
8 years ago
Paul Silver's profile image
Paul Silver 
8 years ago

One of your patients lynell Hunt is sharing her awful experience on facebook. Help her out. 

Frequently asked questions about Seton Healthcare Family Administrative Offices

How is Seton Healthcare Family Administrative Offices rated?

Seton Healthcare Family Administrative Offices has a 3.9 star rating with 523 reviews. 

When is Seton Healthcare Family Administrative Offices open?

Seton Healthcare Family Administrative Offices is open now. It will close at 6:00 p.m.  

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