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Secure One Capital is a direct mortgage lender that specializes in government financing programs. Secure One Capital has been in business since 1995. Secure One Capital offers rates below the national average, coupled with award-winning customer service - earning us an A+ rating with the BBB. We offer: Better Rates, Better Service, the Best Mortgage Experience Secure One Capital Corp. is a California Corporation. NMLS # 239738 Licensed under the California Department of Financial Protection and Innovation under the Californi... read more
3200 Park Center Drive Suite 1300, Ste 900, Costa Mesa, CA, 92626, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 1:00 p.m. | |
Sun | Closed |
*** *. was a great asset to my refinancing with Secure One. The process was smooth and easy. They did everything for me and made it stress free!
Business response:
Dear ******: Thank you for taking the time to share about your experience with Secure One Capital. It is great to read words like smooth, easy, and stress free, associated with refinancing a loan with S1C. Our commitment is to deliver on our promise of A Better Mortgage Experience," and I believe that we met and exceeded your expectations. Please continue to share with your family and friends, so that we may offer them the same level of excellent service. Thanks again, Bill R********
I received a flier in the mail that eluded to a lower interest rate with no closing cost and no appraisal needed. I followed up and was told they needed my SS# to do a soft credit inquiry. I reluctantly supplied them the information requested. ****** did not call back at the time he set up and much later responded that my loan application was denied because there was no benefit in refinancing the loan due to the recovery factor. I never applied for anything in the first place.I find this company's business practices to be le... read more
Business response:
Dear Ms. ********: Thank you for taking the time to share about your experience with Secure One Capital. I am sorry that your expectations were not met. We reach out to people like you, who we believe that we can help to reduce their interest rate, loan term, etc., based on public information. In order to ensure that we give the client accurate information, we must review credit to determine if the client qualifies for a loan program, which will benefit them in the long run. We don't just do loans to do loans. Based on your ... read more
The process was quick and easy. My rep (Chase C********* was always available and assisted me whenever I needed it. I would highly recommend Secure One Capitol.
Business response:
Dear Mr. *****: Thank you for taking the time to share about your experience with Secure One Capital. It is great to read about Chase providing you with the quick and easy of service to which we are committed. Please continue to share with your family and friends, so that we may offer them A Better Mortgage Experience, as well. Thanks again, Bill R********
Secure one Capital made my refinance easy and fast. They delivered what they promised. Joshua B. is a great asset to the company. True example of great customer service. And genuinely cares about you as a client.
Business response:
Dear *****: Thank you for taking a moment to share about your experience with Joshua and Secure One Capital. It is always great to read words like easy and fast when describing the process of a refinance. It is especially good to read that Joshua delivered on his promises and delivered great customer service. It is important that you feel that our bankers genuinely cared about you and your financial well being. Please continue to share about your with your family and friends, so that we may provide them with the same level o... read more
I had a great experience working with Austin and Anthony from Secure One. They helped me to refinance my home and got me a great rate. Everything went so smoothly and quickly! These guys went the extra mile to help me get some documents that were hard for me to find. They worked around my busy schedule and were always available when I needed something. They made whole process very clear and easy to understand.
Business response:
Dear *******: Thank you for taking the time to share about your experience with Austin, Anthony, and Secure One Capital. It is great to read a review like yours in which you expressed words like smoothly, quickly, and great rate, while pointing out that our bankers went the extra mile to work around your schedule and to help you find documents to complete your loan application, approval and ultimately closing your loan. Please continue to share with your family and friends, so that we may provide them with the same level of ... read more
Austin B*** and Anthony P**** were very helpful and made the entire refinance process very easy. The entire process took just over a month to complete. Would highly recommend anyone who is interested in refinancing use Secure One.
Business response:
Dear *******: Thank you for taking a moment to share about your experience with Austin, Anthony, and Secure One Capital. It is great to read words like very helpful and very easy, when referring to our bankers and the level of service they delivered while helping you navigate the loan process. We are committed to delivering on our promise of "A Better Mortgage Experience," and I believe that based on your comments that we hit the mark. Please continue to share with your family and friends, so that we may provide them with th... read more
Outstanding!!!! I was refinancing 3 different properties in 2 different states. They walked me through every step of the way. I worked with Sam Z****, Elizabeth G****** -G**** and Tina S****. All 3 were the very best in their own departments. If I have any questions they were always back with an answer quickly. I’m so pleased with the outcome.
Business response:
Dear ********: Thank you for taking a moment to share about your experience with Sam, Elizabeth, Tina, and Secure One Capital. I love to read words like outstanding being used to describe members of our team and the loan process. You rightfully acknowledged that refinancing multiple properties in multiple states at the same time can be a challenge. We are so proud that this team was able to exceed your expectations and deliver on our promise of "A Better Mortgage Experience!" Please continue to share with your family and fri... read more
It's been a roller coaster of disappointment trying to work with Secure One Capital. They rope you in with low rates, then take their sweet time getting the loan together. Everything was going fine with my refi, I was told, it was just taking longer than usual. As per instruction, I took out a new insurance policy on my home and paid for an appraisal, which were supposed to be reimbursed out of my old escrow package when the new loan went through. Then 2 more months went by with no developments. over 120 days after I started... read more
If you want to refinance your home these are the folks you need to talk to, their awesome! I didn’t think I could get my refinancing done since my credit rating had dropped after signing for a credit card for my son. Better their get it done attitude made it possible! They are the best!
Business response:
Dear ***: Thank you for taking the time to share about your experience with Secure One Capital. We are committed to helping everyone improve their financial well being and it appears that we were able to do that while refinancing your home, Please continue to share with your family and friend so that we may be able to provide them with the same level of service. Thanks again, Bill R********
Secure One Capital has a 4.4 star rating with 726 reviews.
Secure One Capital is closed now. It will open tomorrow at 9:00 a.m.
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