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Secure One Capital
- Mortgage Lenders
- Costa Mesa, CA
About this business
Secure One Capital is a direct mortgage lender that specializes in government financing programs. Secure One Capital has been in business since 1995. Secure One Capital offers rates below the national average, coupled with award-winning customer service - earning us an A+ rating with the BBB. We offer: Better Rates, Better Service, the Best Mortgage Experience Secure One Capital Corp. is a California Corporation. NMLS # 239738 Licensed under the California Department of Financial Protection and Innovation under the Californi... read more
Location details
3200 Park Center Drive Suite 1300, Ste 900, Costa Mesa, CA, 92626, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Even though a long and thorough process, Ian was very professional and handled II with no rush and pressures expected with these kind of transactions. At no time I felt intimidated by this transaction. My congrats to the personnel especially to Ian. Would I recommend it? A definite YES!<br /> <br /> <br />
Business response:
Dear ************************:Thank you for taking the time to share about your experience with *** and Secure One Capital. We are committed to delivering on our promise of A Better Mortgage Experience and are glad that *** was able to ensure that you felt comfortable throughout the process. Please continue to share with your family and friends, so that we may provide them with the same level of service. Thanks again,**** ************************* Manager
Secure One Capital is very fortunate to have Gilbert O***** as a loan officer dealing with people like me in Refinancing my Mortgage. Gilbert was very knowledgeable, kind, and considerate at all times during the several weeks he worked tirelessly with me and helped me greatly in getting all the necessary needed paperwork to Secure One Capital. He was on the phone daily walking me through the steps I needed to take in order to complete all the needed information to complete my loan application. I'm 84 years old and sometimes ... read more
Business response:
Dear ******************:Thank you for taking the time to share about your experience with ****, his team, and Secure One Capital. We are committed to offering our clients A Better Mortgage Experience no matter their age. I am glad that **** was able to meet and exceed your expectations. Please continue to share with your family and friends, so that we may offer them the same level of service. Thank you,**** ************************* Manager
It started with a letter; we thought it was from our current lender offering a better rate. [Sometimes I don't read as thoroughly as I should!] We made an initial contact Lauren M***** called the next day. She was able to gather information that was not too private very quickly. If it had gotten too private, it would have ended quickly. Lauren explained the process. Then Rick A******* communicated with us. He did more in depth explanation and still kept a distance on stuff that was too personal. I had already checked BBB and... read more
Business response:
Dear **************:Thank you for taking the time to share about your experience with Secure One Capital.I am happy to read that you referred one of your children to us. We will work to ensure that we meet our commitment of delivering Better ****** *************** A Better Mortgage Experience. We will review your comments regarding third-party vendors, as well, but are glad that your overall experience was positive. Please continue to share with family and friends. Thanks again, **** ************************* Manager
The experience with Secure One Capital, in dealing with our two loan officers; was A +. After Covid hit, it made things not so lenient; as before...Or fast paced. At first, we were working with another company; who dropped us, after six months of waiting and telling us we were conditionally approved. I thought there was no hope for a while and it was very frustrating. But as things began to settle down, we received a notice in the mail...I called ASAP and it was swift; from there. All was moving along as it should, with prom... read more
Business response:
Dear Louis:Thank you for taking time out of your busy schedule to share about your experience with Secure One Capital. I am glad that we were able to help you where another company had failed. Please continue to share about your experience with Secure One Capital with your family and friends so that we may provide them with he same level of service. Thanks again.**** ************************* Manager
Secure One Capitol is the best! They led me through the entire process of refinancing my home. From the 1st day, they told me what to expect, & when to expect it. I was always kept updated during the process. Secure One Capital knows the regulations & law of a refinance. They were always enthusiastic & helpful with my many concerns. I highly recommend Secure One because of the way i was treated! Excellent customer service!<br /> <br /> <br />
Business response:
Dear *******:Thank you for taking the time to share about your experience with ************************, and Secure One Capital. It is always great to read an enthusiastic review regarding our "excellent customer service." We are committed to delivering on our promise of "A Better Mortgage Experience," and it is clear that we met and exceeded your expectations during the loan process. Please continue to share with your family and friends, so that we may provide them with the same experience. Thank you,**** RobertsonPublic Re... read more
Decided to use Secure One to refinance my current mortgage ... and boy I'm sure glad I did! Advisor, Austin B*** and his assistant, Hector C******, were outstanding! The process was easy and the communication was on the spot. I would recommend Secure One, Austin and his team to anyone. Thanks again!<br /> <br /> <br />
Business response:
Dear ******:Thank you for taking the time to share about your experience with Secure One Capital. We love reading words like, "outstanding," "easy," and "spot on communication," being used to describe our bankers, their team, and the lending process. Please continue to share with your family and friends, so that we may deliver on our promise of "A Better Mortgage Experience," and have a similar impact on their financial well-being. Thanks again,**** RobertsonPublic Relations Manager
I tried to refinance twice with Secure One. For the first time in 2020, we ran into some problems related to eligible income that really ought to have been noticed and address much earlier which frustratingly wasted a bunch of my time. I was leery when contacted again about a year later, but the numbers had improved significantly so I decided to give it a second try. I'm glad I did. On the second go around, Austin B*** and Megan were very efficient and professional. Processed my entire refinance in about 30 days at a much be... read more
Business response:
Dear Ky:Thank you for taking the time to share about your experience with Secure One Capital. I am glad that we were able to help you refinance your home with a better rate and that the process moved along quickly.Please continue to share with you family and friends. Thanks again,**** RobertsonPublic Relations Manager
They were great to work with throughout the entire process. Great communication
Business response:
Dear ***:Thank you for taking the time to share about your experience with Secure One Capital. We love to hear "great to work with" and "great communication" being used to refer to our mortgage bankers and our team. Please continue to share with you family and friends, so that we may provide them with excellent service. Thanks again.**** RobertsonPublic Relations Manager
I highly recommend Mr. Austin B*** with ******* ***. He is an excellent agent. Thanks to his professionalism and knowledge we were able to refinance our property at the lowest possible interest rate.<br /> <br /> <br />
Frequently asked questions about Secure One Capital
How is Secure One Capital rated?
Secure One Capital has a 4.4 star rating with 730 reviews.
When is Secure One Capital open?
Secure One Capital is closed now. It will open tomorrow at 9:00 a.m.
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