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Sears Home Service

4.0

About this business

Location details

20505 S Dixie Hwy, Cutler Bay, FL, 33189, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 10:00 p.m.
Tue9:00 a.m. to 10:00 p.m.
Wed9:00 a.m. to 10:00 p.m.
Thu9:00 a.m. to 10:00 p.m.
Fri9:00 a.m. to 10:00 p.m.
Sat9:00 a.m. to Midnight
Sun9:00 a.m. to Midnight
4.0571 reviews
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Daniel Baptista's profile image
Daniel Baptista 
8 years ago

The service was AWFUL. The technician arrived only to open the microwave and the walk out to his car and drive away without notice or explanation. NOTHING WAS FIXED. I am extremely upset. Another appointment is not available for two weeks. That is UNSATISFACTORY service. The technician ID# 0804138, I hope he is no longer with the company. 

Omar Echav's profile image
Omar Echav 
8 years ago

It has been a long road of repairs for our Samsung fridge, I have to thank sears and our self for a great display of patient, at the end of the road I'm extremely happy it did not matter to Sears what parts needed to be order nor its cost, they deliver and that's to them I have like a brand new fridge. Kudos to you Sears. 

Hedy Miller's profile image
Hedy Miller 
recommend  Recommended
8 years ago

He came to our home at the schudled time. We discussed what happened and he located the problem within 5-10 minutes. While we were cleaning behind the oven, he went to his truck to order the needed parts. When he returned, he reinstalled the oven and checked everything. He discussed with us what we could use until the new parts arrive. We scheduled a time for his return. The instillation of the new parts took 10-15 minutes. I feel he did an excellent job with the over all repair, and was very professional how he interacted w... read more

Hedy Miller's profile image
Hedy Miller 
8 years ago

He came to our home at the schudled time. We discussed what happened and he located the problem within 5-10 minutes. While we were cleaning behind the oven, he went to his truck to order the needed parts. When he returned, he reinstalled the oven and checked everything. He discussed with us what we could use until the new parts arrive. We scheduled a time for his return. The instillation of the new parts took 10-15 minutes. I feel he did an excellent job with the over all repair, and was very professional how he interacted w... read more

Justino Maldonado's profile image
Justino Maldonado 
8 years ago

Not good I have a broken washer since 06/20/17 and they have not being able to fix it..Thei claim there are no parts.. .until when I have to wait? 

Herman Lanier's profile image
Herman Lanier 
recommend  Recommended
8 years ago

The service tech was within the time span 8 to 12, and fix the problem quickly. The tech was very nice and professional. We have a repair contract with Sears and have had two items that needed service and each problem was taken care of. We are very satisfied with the service. 

Diana Samper Hernande's profile image
Diana Samper Hernande 
8 years ago
Raudelis Goderich's profile image
Raudelis Goderich 
8 years ago

Ok they fixed the issue, know my family will have to wait and see if the spoiled food coverage kicks in smoothly. Wrong part was delivered on first order so took them an extra week to fix my fridge so lots of my food spoiled. know I will wait to see how great they are with expediting the coverage of spoiled foods. 

Teresa Garris Holmes's profile image
Teresa Garris Holmes 
recommend  Recommended
8 years ago

Frequently asked questions about Sears Home Service

How is Sears Home Service rated?

Sears Home Service has a 4 star rating with 571 reviews. 

When is Sears Home Service open?

Sears Home Service is open now. It will close at 10:00 p.m.  

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