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Sears Home Service

4.0

About this business

Location details

20505 S Dixie Hwy, Cutler Bay, FL, 33189, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 10:00 p.m.
Tue9:00 a.m. to 10:00 p.m.
Wed9:00 a.m. to 10:00 p.m.
Thu9:00 a.m. to 10:00 p.m.
Fri9:00 a.m. to 10:00 p.m.
Sat9:00 a.m. to Midnight
Sun9:00 a.m. to Midnight
4.0571 reviews
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Omar Echav's profile image
Omar Echav 
7 years ago

It has been a long road of repairs for our Samsung fridge, I have to thank sears and our self for a great display of patient, at the end of the road I'm extremely happy it did not matter to Sears what parts needed to be order nor its cost, they deliver and that's to them I have like a brand new fridge. Kudos to you Sears. 

Justino Maldonado's profile image
Justino Maldonado 
7 years ago

Not good I have a broken washer since 06/20/17 and they have not being able to fix it..Thei claim there are no parts.. .until when I have to wait? 

Diana Samper Hernande's profile image
Diana Samper Hernande 
7 years ago
Raudelis Goderich's profile image
Raudelis Goderich 
7 years ago

Ok they fixed the issue, know my family will have to wait and see if the spoiled food coverage kicks in smoothly. Wrong part was delivered on first order so took them an extra week to fix my fridge so lots of my food spoiled. know I will wait to see how great they are with expediting the coverage of spoiled foods. 

Roy Shakes's profile image
Roy Shakes 
8 years ago
Brian K Young's profile image
Brian K Young 
8 years ago
Ann Young Kinstler's profile image
Ann Young Kinstler 
8 years ago

My microwave has been serviced 5 times and it still has the same problem that it did before I made the first request for service. They have replaced parts but nothing changes. Dealing with Sears has been a frustrating experience. I would NOT recommend them for anything. I will never buy another Sears appliance. It does not surprise me that I heard on TV that Sears is in financial trouble. The only way to stay in business is to have repeat customers and why would anyone buy something a second time at Sears. Shop at Best Buy, ... read more

Mari Chael's profile image
Mari Chael 
8 years ago

Most of my appliances have been serviced/repaired by Sears. They are fairly reliable in keeping their appointments, and the technicians do their best to repair. However, I have also had Sears clean my dryer duct, and within months I sensed lint and humidity coming out of my stackable dryer. They will not come back to fix what is likely the faulty connection, saying that I moved the dryer (!), and will not guarantee the work after 30 days. I have written a complaint weeks ago, with no response. 

Thomas S Moore Jr.'s profile image
Thomas S Moore Jr. 
8 years ago

The experience was welcomed one. The service was great! The serviceman called before he arrived,he was very polite,professional,courteous and informative. I would highly recommend Sears repair services to anyone. In this day of laxity amongst some companies this was a jewel. Thank you 

Frequently asked questions about Sears Home Service

How is Sears Home Service rated?

Sears Home Service has a 4 star rating with 571 reviews. 

When is Sears Home Service open?

Sears Home Service is closed now. It will open at 9:00 a.m. 

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