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Scootaround
- Consumer Services
- Orlando, FL
About this business
Scootaround is the nation’s leading personal transportation solutions company, offering rental services for scooters, wheelchairs, powerchairs, and rollators across North America. Whether you’re attending a convention for work or taking a week-long trip with your family, we’ve got a solution for you. Once you’ve booked your rental, Scootaround can deliver the device directly to your hotel, residence, or cruise ship cabin – whichever is most convenient. We can provide equipment rentals 7-days a w... read more
Location details
7703 Kingspointe Pkwy #400, #400, Orlando, FL, 32819, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
RecommendedBusiness response:
We pride ourselves on our excellent customer service and are so happy that we were able to have such a positive impact on your cruise! Thank you, Debbie!
Superb customer services not only that I’ve experienced, but I now recommend and book all of my clients via Scootaroubd!
I attended a 4 day event at the Las Vegas Convention Center. My Scootaround made it possible for me and the staff could not have been more accommodating to my needs.
Business response:
We are always thrilled to hear about how happy our customers are with our service. Thanks, Julia!
The unit was quite compact compared to the scooter that I thought we wanted. I am VERY glad I went with your company. My mother-in-law loved it and, just for the record, so did her grandchildren. I must give a shout out to the gentleman who showed us how to break it down and put it back together when we picked it up. He was super nice and very helpful.
I would always recommend scootaround for anyone with mobility issues. I've used it in several states, but most recently in Washington DC. My scooter was waiting for me at my hotel and was picked up when I left. Thank you Scootaround!
Business response:
We always love to provide our customers with top-of-the-line service and always love to hear that they had an enjoyable experience! :)
Scooter was available at the entrance of the hotel when I arrived and just left it there when I left. The collapsible scooter was easy to load and unload from the vehicle and worked well. Was able to go and do everything - grand canyon, Hoover Dam, Outlet mall, the strip etc, etc, etc.
Business response:
That is wonderful to hear! We are so glad that you are enjoying our services. Only the best for our customers :)
My Las Vegas trip was made complete and extremely enjoyable because of what Scootaround offers and how it was handled from start to finish!!!
Business response:
This is fantastic to hear! We look forward to providing you with our services for future trips to come :)
I have booked a transport chair last weekend on Saturday 09/07 for 11/24. On Sunday 09/08 something happened and I called asking if was possible to cancel and don’t charge my Credicard, it was more then 24 hours after the purchase (maybe 30 hours) and the lady told me that she will need to request authorization. Today after a few emails, they called me and refused to return the money. I can’t understand how a company can be so inflexible nowadays.
Business response:
We are so sorry that you had to have this experience. Could you please privately message us with the email address used to make the booking as well as the six-digit rental number if possible so we can look further into this. Thank you.
Sending a thunderous salute to Scootaround and Team Associate Kelsey for phenomenal service and support! With Kelsey's responsive and wonderful support, my client will have peace of mind, full mobility access during our upcoming cruise, and a stress-free process for securing assistive equipment. Thank you Scootaround and Kelsey for your commitment to Service Excellence! #Alaska2020 #ShonBarnwellEvents
Business response:
Thank you so much, Shon! Providing our customers with exceptional support is what we pride ourselves on!
Frequently asked questions about Scootaround
How is Scootaround rated?
Scootaround has a 4.1 star rating with 456 reviews.
When is Scootaround open?
Scootaround is closed now. It will open at 9:00 a.m.
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