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Sawyer Flats

4.0

About this business

Find your new apartment in Gaithersburg, MD across the street from Rio Washingtonian Center. From 1 bedroom to 3 bedroom apartments, everything is newly renovated with stainless steel appliances, in-unit washer and dryer, and master suite. Sawyer Flats boasts 2 swimming pools, 2 outdoor social lounges, and 2 workout centers: an indoor fitness center with several exercise rooms and an outdoor gym with unique workout equipment. Our two outdoor social lounges have a TV and modern couches, a ceiling fan for summer gatherings, an... read more

Location details

9806 Mahogany Dr, Gaithersburg, MD, 20878, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
4.0803 reviews
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Realpage A.'s profile image
Realpage A. 
10 months ago

Verified Renter Enjoying the apartment and the community. Maintenance were fast to address any issue that arise. Neighbors are warm and welcoming. Very nice location accessible to many establishments. 

Business response:

It is indeed our pleasure to provide an outstanding place for you to call home! If you need anything at all, please feel free to reach out. 

Realpage A.'s profile image
Realpage A. 
11 months ago

Verified Renter I recently moved in. Love the location and proximity to major highways and public transportation. Unfortunately, I found some things broken upon move in. I would think the staff would double check these things before having another resident move in. I also didn't have access to amenities at move in because the office ran out of fobs. I was excited to take my dog to the Bark Park and one of the access gates was broken. Doesn't make it completely unusable, but below expectations for sure. Not the ideal move in ... read more

Business response:

Catrina, welcome to our conveniently located community! We are sorry to see that your apartment home was not quite move-in ready and that you have not received your fob yet. We want to sort this out for you as soon as possible, so please call or stop by our office when you have some time to talk. Thank you! 

Realpage A.'s profile image
Realpage A. 
11 months ago

Verified Renter The neighborhood is in a safe area but is a bit noisy due to age of buildings. Maintenance is not good. The leasing office staff is kind but sometimes seem overwhelmed. 

Business response:

We appreciate your positive words about the approach of our office team, Jennifer, and certainly want your entire experience to be just as satisfying. Do let us know about any unresolved maintenance concerns and we'll get right on it. 

Realpage A.'s profile image
Realpage A. 
11 months ago

Verified Renter staff is very friendly and the facilities are great! The grounds are kept beautiful. I rarely have problems, but when I do, the response is immediate - e.g., removed neighbor’s trash from the hallway, fixed garbage disposal problem, replaced lightbulb from ceiling fixture, etc. These responses mean a lot to me!!! 

Business response:

We are elated by your fantastic review! Our team is dedicated to your happiness now and for a long time to come. 

Realpage A.'s profile image
Realpage A. 
11 months ago

Verified Renter My apartment didn’t seem cleaned/wiped down at the time of move in, smelled like cigarettes. Dryer and toilet not working properly, and my mailbox doesn’t completely close all the way to lock. 

Business response:

Chanie, we care that our residents thrive from the very start and are grateful for these pointers you have given us, especially regarding your home. Please put in a maintenance request for these matters so we can get them taken care of right away for you. Thank you for reaching out to us! 

Realpage A.'s profile image
Realpage A. 
11 months ago

Verified Renter Starting with the positives, the location is unbeatable. Walking distance to everything I would immediately need. Close to the highway for ease of commute. Apartment size is good. For negatives, the building management leaves a lot to be desired. Valet trash is paid for and not delivered. It's unsanitary and just unacceptable. Trash sometimes sits out for days before someone comes to collect. Maintenance is inconsistent. I once had water actively leaking from my ceiling and I had to be very persistent to get ... read more

Business response:

Emily, while we are glad your apartment home is appealing, we are disappointed to hear that you haven't received the valet trash, pest control, and maintenance service you've counted on. We will be glad to speak with you directly about this and your interactions with our team, so please email our regional customer care group at MidAtlantic@HighmarkRes.com. Be sure to refer to this review and the apartment name in the subject line or body of the email so we can expedite our response. We look forward to hearing from you soon. ... read more

Realpage A.'s profile image
Realpage A. 
11 months ago

Verified Renter So far it has been good. I like the location and the area is nice and quiet but the walls are a little thin you can hear everything. The floors as well , but overall it’s a nice plac. 

Business response:

We are pleased that you shared your positive experience here! Please reach out if we can assist you with anything. 

Realpage A.'s profile image
Realpage A. 
11 months ago

Verified Renter Great community! They are always quick to provide service. The staff is very friendly and professional. I like they are pet friendly. My pets love the dog park. 

Business response:

Your comfort and satisfaction are our priorities, and we are glad it shows! Thank you. 

Realpage A.'s profile image
Realpage A. 
11 months ago

Verified Renter I have lived here for going on 6 years and I would highly recommend this community to anyone looking for a forever home. Between the staff, amenities and neighborhood attractions it is a ten all across the board. 

Business response:

It is indeed our pleasure to provide an outstanding place for you to call home! If you need anything at all, please feel free to reach out. 

Frequently asked questions about Sawyer Flats

How is Sawyer Flats rated?

Sawyer Flats has a 4 star rating with 803 reviews. 

When is Sawyer Flats open?

Sawyer Flats is closed now. It will open at 10:00 a.m. 

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