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Sam's Club

3.4

About this business

Location details

1801 Windsor Square Dr, Matthews, NC, 28105, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.41,883 reviews
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Kisha J's profile image
Kisha J 
2 years ago

Hello I went to Sam’s Club on 6/29/23 to place a cupcake order. The young lady went to the back to get someone to help me. The person that worked in the bakery, instead of getting my order, she walked past me and went on break. The young lady said “did she not get your order” I told her no. She said well she’s the only one we have no one else. I went to a manager and asked “if you only have one employee in the bakery and they have to go on break, is there not someone else that knows how to do their job?” She said yes the man... read more

Business response:

Thank you for taking the time to shae your esperience. We will reach out to you directly. 

LEON D's profile image
LEON D 
2 years ago

Being a disabled Vietnam veteran on a fixed income and I use Sam's club for their prices. Yeterday Sam's club deducted $50.00 for a membership renewal that I kew nothing about. My wife and I have been members for years with the basic membership and have never paid a renewal fee. How come I wasn't informed about this? As of today my bank account is overdrawn because of this charge. I have never overdrawn a bank account in my life until now. 

Business response:

Thank your for the feedback. We are happy thast we were able to resolved this on 6/26/23. 

LEON D's profile image
LEON D 
2 years ago

Being a disabled Vietnam veteran on a fixed income and I use Sam's club for their prices. Yeterday Sam's club deducted $50.00 for a membership renewal that I kew nothing about. My wife and I have been members for years with the basic membership and have never paid a renewal fee. How come I wasn't informed about this? As of today my bank account is overdrawn because of this charge. I have never overdrawn a bank account in my life until now. 

Business response:

Thank your for the feedback. We are happy thast we were able to resolved this on 6/26/23. 

LEON D's profile image
LEON D 
2 years ago

Being a disabled Vietnam veteran on a fixed income and I use Sam's club for their prices. Yeterday Sam's club deducted $50.00 for a membership renewal that I kew nothing about. My wife and I have been members for years with the basic membership and have never paid a renewal fee. How come I wasn't informed about this? As of today my bank account is overdrawn because of this charge. I have never overdrawn a bank account in my life until now. 

Business response:

Thank your for the feedback. We are happy thast we were able to resolved this on 6/26/23. 

LEON D's profile image
LEON D 
2 years ago

Being a disabled Vietnam veteran on a fixed income and I use Sam's club for their prices. Yeterday Sam's club deducted $50.00 for a membership renewal that I kew nothing about. My wife and I have been members for years with the basic membership and have never paid a renewal fee. How come I wasn't informed about this? As of today my bank account is overdrawn because of this charge. I have never overdrawn a bank account in my life until now. 

Business response:

Thank your for the feedback. We are happy thast we were able to resolved this on 6/26/23. 

LEON D's profile image
LEON D 
2 years ago

Being a disabled Vietnam veteran on a fixed income and I use Sam's club for their prices. Yeterday Sam's club deducted $50.00 for a membership renewal that I kew nothing about. My wife and I have been members for years with the basic membership and have never paid a renewal fee. How come I wasn't informed about this? As of today my bank account is overdrawn because of this charge. I have never overdrawn a bank account in my life until now. 

Business response:

Thank your for the feedback. We are happy thast we were able to resolved this on 6/26/23. 

LEON D's profile image
LEON D 
2 years ago

Being a disabled Vietnam veteran on a fixed income and I use Sam's club for their prices. Yeterday Sam's club deducted $50.00 for a membership renewal that I kew nothing about. My wife and I have been members for years with the basic membership and have never paid a renewal fee. How come I wasn't informed about this? As of today my bank account is overdrawn because of this charge. I have never overdrawn a bank account in my life until now. 

Business response:

Thank your for the feedback. We are happy thast we were able to resolved this on 6/26/23. 

William M's profile image
William M 
2 years ago

We have enjoyed shopping at sam's club for over 15 years, but I would like to no why sam's club has stopped caring Dale's seasoning in the 1 Gallon container anymore.its summer time again and time for cookouts, and we're not the only family that likes to purchase this item at Sam's club. 

Business response:

Thank you for letting us know. We will happily look into this. 

William M's profile image
William M 
2 years ago

We have enjoyed shopping at sam's club for over 15 years, but I would like to no why sam's club has stopped caring Dale's seasoning in the 1 Gallon container anymore.its summer time again and time for cookouts, and we're not the only family that likes to purchase this item at Sam's club. 

Business response:

Thank you for letting us know. We will happily look into this. 

Frequently asked questions about Sam's Club

How is Sam's Club rated?

Sam's Club has a 3.4 star rating with 1,883 reviews. 

When is Sam's Club open?

Sam's Club is open now. It will close at 6:00 p.m.  

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