Sam's Club

Fabiola A 

on BBB

2 years ago

Terrible service, when you buy online and the product goes wrong, you don't want to make a return and they say that they are second sellers that the first one does not accept returns but they do not say that at the time of purchase and I have no way of communicating with the primary seller because I bought it in sams, do not buy in sams online it is a waste of money 

Reynaldo C 

on BBB

2 years ago

On May 30 2023, I purchased a LG TV at Sam’s Club clearly marked on the outside of the box that it has a 3 year warranty, that the vendor Sam’s Club nor LG the manufacture honors. Upon asking for help from both parties neither takes responsibility for the 3 year warranty. 

Reynaldo C 

on BBB

2 years ago

On May 30 2023, I purchased a LG TV at Sam’s Club clearly marked on the outside of the box that it has a 3 year warranty, that the vendor Sam’s Club nor LG the manufacture honors. Upon asking for help from both parties neither takes responsibility for the 3 year warranty. 

Morgan D 

on BBB

2 years ago

I am deeply disappointed by the appalling experience my husband and I had at Sam's Club on July 29, 2023 around 4:45pm. During our routine shopping visit, my husband was subjected to what I believe was racial profiling by one of the store managers. It was embarrassing and distressing, and it made me never want to come back to this location despite it being one of the main places we buy groceries. While shopping, we used the Sam's club app to "scan and go". We double checked and counted our items and paid for them as usual. W... read more

Reynaldo C 

on BBB

2 years ago

On May 30 2023, I purchased a LG TV at Sam’s Club clearly marked on the outside of the box that it has a 3 year warranty, that the vendor Sam’s Club nor LG the manufacture honors. Upon asking for help from both parties neither takes responsibility for the 3 year warranty. 

Morgan D 

on BBB

2 years ago

I am deeply disappointed by the appalling experience my husband and I had at Sam's Club on July 29, 2023 around 4:45pm. During our routine shopping visit, my husband was subjected to what I believe was racial profiling by one of the store managers. It was embarrassing and distressing, and it made me never want to come back to this location despite it being one of the main places we buy groceries. While shopping, we used the Sam's club app to "scan and go". We double checked and counted our items and paid for them as usual. W... read more

Morgan D 

on BBB

2 years ago

I am deeply disappointed by the appalling experience my husband and I had at Sam's Club on July 29, 2023 around 4:45pm. During our routine shopping visit, my husband was subjected to what I believe was racial profiling by one of the store managers. It was embarrassing and distressing, and it made me never want to come back to this location despite it being one of the main places we buy groceries. While shopping, we used the Sam's club app to "scan and go". We double checked and counted our items and paid for them as usual. W... read more

Morgan D 

on BBB

2 years ago

I am deeply disappointed by the appalling experience my husband and I had at Sam's Club on July 29, 2023 around 4:45pm. During our routine shopping visit, my husband was subjected to what I believe was racial profiling by one of the store managers. It was embarrassing and distressing, and it made me never want to come back to this location despite it being one of the main places we buy groceries. While shopping, we used the Sam's club app to "scan and go". We double checked and counted our items and paid for them as usual. W... read more

Reynaldo C 

on BBB

2 years ago

On May 30 2023, I purchased a LG TV at Sam’s Club clearly marked on the outside of the box that it has a 3 year warranty, that the vendor Sam’s Club nor LG the manufacture honors. Upon asking for help from both parties neither takes responsibility for the 3 year warranty.