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Sam's Club

3.4

About this business

Location details

1801 Windsor Square Dr, Matthews, NC, 28105, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.41,883 reviews
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Gabrielle B's profile image
Gabrielle B 
2 years ago

My family and I shop here regularly. The employees are super friendly and it’s nice to see their familiar faces and kind smiles each time we go in. Unfortunately, no matter how much of a regular customer I am, today I realized I’m not a “valued” customer. I’m just another dollar. I purchased over $200 in groceries for my family. It was super hot outside and in my rush to get the groceries into my car, I forgot to place a package of toilet paper into my trunk. When I got home I realized it so I returned to the store. Unfortun... read more

Gabrielle B's profile image
Gabrielle B 
2 years ago

My family and I shop here regularly. The employees are super friendly and it’s nice to see their familiar faces and kind smiles each time we go in. Unfortunately, no matter how much of a regular customer I am, today I realized I’m not a “valued” customer. I’m just another dollar. I purchased over $200 in groceries for my family. It was super hot outside and in my rush to get the groceries into my car, I forgot to place a package of toilet paper into my trunk. When I got home I realized it so I returned to the store. Unfortun... read more

Gabrielle B's profile image
Gabrielle B 
2 years ago

My family and I shop here regularly. The employees are super friendly and it’s nice to see their familiar faces and kind smiles each time we go in. Unfortunately, no matter how much of a regular customer I am, today I realized I’m not a “valued” customer. I’m just another dollar. I purchased over $200 in groceries for my family. It was super hot outside and in my rush to get the groceries into my car, I forgot to place a package of toilet paper into my trunk. When I got home I realized it so I returned to the store. Unfortun... read more

Gabrielle B's profile image
Gabrielle B 
2 years ago

My family and I shop here regularly. The employees are super friendly and it’s nice to see their familiar faces and kind smiles each time we go in. Unfortunately, no matter how much of a regular customer I am, today I realized I’m not a “valued” customer. I’m just another dollar. I purchased over $200 in groceries for my family. It was super hot outside and in my rush to get the groceries into my car, I forgot to place a package of toilet paper into my trunk. When I got home I realized it so I returned to the store. Unfortun... read more

Kisha J's profile image
Kisha J 
2 years ago

Hello I went to Sam’s Club on 6/29/23 to place a cupcake order. The young lady went to the back to get someone to help me. The person that worked in the bakery, instead of getting my order, she walked past me and went on break. The young lady said “did she not get your order” I told her no. She said well she’s the only one we have no one else. I went to a manager and asked “if you only have one employee in the bakery and they have to go on break, is there not someone else that knows how to do their job?” She said yes the man... read more

Business response:

Thank you for taking the time to shae your esperience. We will reach out to you directly. 

Kisha J's profile image
Kisha J 
2 years ago

Hello I went to Sam’s Club on 6/29/23 to place a cupcake order. The young lady went to the back to get someone to help me. The person that worked in the bakery, instead of getting my order, she walked past me and went on break. The young lady said “did she not get your order” I told her no. She said well she’s the only one we have no one else. I went to a manager and asked “if you only have one employee in the bakery and they have to go on break, is there not someone else that knows how to do their job?” She said yes the man... read more

Business response:

Thank you for taking the time to shae your esperience. We will reach out to you directly. 

Kisha J's profile image
Kisha J 
2 years ago

Hello I went to Sam’s Club on 6/29/23 to place a cupcake order. The young lady went to the back to get someone to help me. The person that worked in the bakery, instead of getting my order, she walked past me and went on break. The young lady said “did she not get your order” I told her no. She said well she’s the only one we have no one else. I went to a manager and asked “if you only have one employee in the bakery and they have to go on break, is there not someone else that knows how to do their job?” She said yes the man... read more

Business response:

Thank you for taking the time to shae your esperience. We will reach out to you directly. 

Kisha J's profile image
Kisha J 
2 years ago

Hello I went to Sam’s Club on 6/29/23 to place a cupcake order. The young lady went to the back to get someone to help me. The person that worked in the bakery, instead of getting my order, she walked past me and went on break. The young lady said “did she not get your order” I told her no. She said well she’s the only one we have no one else. I went to a manager and asked “if you only have one employee in the bakery and they have to go on break, is there not someone else that knows how to do their job?” She said yes the man... read more

Business response:

Thank you for taking the time to shae your esperience. We will reach out to you directly. 

Kisha J's profile image
Kisha J 
2 years ago

Hello I went to Sam’s Club on 6/29/23 to place a cupcake order. The young lady went to the back to get someone to help me. The person that worked in the bakery, instead of getting my order, she walked past me and went on break. The young lady said “did she not get your order” I told her no. She said well she’s the only one we have no one else. I went to a manager and asked “if you only have one employee in the bakery and they have to go on break, is there not someone else that knows how to do their job?” She said yes the man... read more

Business response:

Thank you for taking the time to shae your esperience. We will reach out to you directly. 

Frequently asked questions about Sam's Club

How is Sam's Club rated?

Sam's Club has a 3.4 star rating with 1,883 reviews. 

When is Sam's Club open?

Sam's Club is open now. It will close at 6:00 p.m.  

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