This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Sady Zayas-Visser Agency
- Insurance
- Madison, AL
About this business
As your personal Farmers Insurance agent located in Madison, I believe in keeping you informed of ways to protect what's important to you. Whether you're looking for auto insurance, homeowners insurance, life insurance, or specialty coverage, Farmers Insurance will help you select the right products to fit your insurance needs. Auto Insurance at Farmers Insurance offers a variety of auto insurance products to fit your needs. In case you're involved in an accident, Farmers auto, motorcycle & car insurance can help provide fin... read more
Location details
7600 Hwy 72 W Ste 101, Suite 101, Madison, AL, 35758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
*****Highly DO NOT RECOMMEND FARMERS INSURANCE HAWAII***** I got rear ended by a CLIENT of FARMERS and the end result after almost a month long process. The CAR was deemed a total LOSS. On 9/26/19 FARMERS Insurance Agent MARY offered a settlement based on there maximum limitations of their company which I settled for. TODAY, 9/27/19 MARY said they will not take care of the settlement to the LOSS of the car. She said I NEED to file a claim through my OWN car Insurance carrier. Mind you, I was not at FAULT!! One of thee worst ... read more
Business response:
Thank you for bringing this matter to our attention. We appreciate your patience in our investigation process. Your vehicle was inspected by our claims team and we believe the damages to your vehicle would be over our policy limit. Your insurance carrier has taken over your claim. We will be working with them to reimburse them for your claim at a later time. We sincerely apologize for not meeting your expectations regarding your claim experience. Should you have any questions or additional information for us to consider r... read more
Fortunately, I didn't have any accidents while I was insured by Bristol West/Coast National Insurance Company, which are both subsidiaries of Farmers Insurance, but when I cancelled my policy and was owed $326.04, they have refused to pay it. They have claimed to have issued two checks to me, and I can understand one check being lost in the mail, but TWO? When I followed up with them via their call center, the person I talked to put me on hold to talk to their supervisor, then conveniently couldn't access the system that sho... read more
Business response:
Our intention is to always provide excellent service to our policyholders, and we apologize that your recent experience was unfavorable. We would welcome the opportunity to review this issue in more detail. At your convenience, please contact Bristol West ******** Service for further assistance at (XXX) XXX-XXXX. Thank you, ******** Relations.
THIS COMPANY STINKS!!! I HAVE BEEN TRYING FOR YEARS TO SWITCH BUT NO ONE IS CHEAPER FOR ME AND MY SON. I CAN'T AFFORD DOUBLE WHAT WE ARE CURRENTLY PAYING. I HAVE BEEN TRYING FOR 23 DAYS TO GET A QUOTE OF WHICH I HAD BEEN TRYING SINCE THE 9TH TO NOW ADD THE VEHICLE TO MY POLICY. THEIR SYSTEM IS ALWAYS DOWN AND HAVING PROBLEMS AND I AM BEING HOUNDED BY THE LENDER FOR MY SONS CAR TO GET A DECLARATION PAGE AND THEY CAN'T SEEM TO GET THEIR ACT TOGETHER.
Business response:
Ms. Jones, we are sorry to hear that you have been having trouble receiving a quote. If you have been unable to receive a quote through our Service Operations department by calling X-XXX-XXX-XXXX, we would encourage you to reach out to your local agent for assistance. Please accept our apologies for the inconvenience this has caused. Regards, Farmers Insurance Group�®
We had A manufactured home. We put in two claims to foremost and I for filled the claims well. On the third time, when we renewed our insurance they didn't include Coverage we had before. We ended up having a similar problem which they denied us at this time. We were not informed when we renewed our policy that that was being excluded! Be aware.
I have never been so upset and discouraged about a company that is supposed to have my best interests as their goal. On 6/15/19 I was in a automobile accident. A guy ran a stop sign and it totaled my car. My 2012 Ford explorer, which I had just got... meaning payment #3 was made the day before this accident was a complete loss. I am still being seen for my injuries sustained from this accident. They wanted to talk numbers less than 48 hrs later. So far my main complaint is with the car, but if my car is this bad I'm sure med... read more
Business response:
We thank you for bringing this matter to our attention. Your concerns were escalated to our claims management team. A review of the claim file shows, we've run the evaluation with the mileage/condition/options and made an offer using comparables. Our offer is $19,379.46. We've noted your dissatisfaction and are working with your attorney to address your concerns. If Mrs. Moss has any further questions, we encourage her to contact Claims Supervisor at Jessica Khan at (XXX) XXX-XXXX. Should anyone have any questions regardi... read more
Horrible insurance company! It's impossible to get anyone on the phone after filing a claim. I have to leave 4-5 voicemails before anyone would call back. First the appraiser was on vacation so I had to send photos through an app. It took a few days to get a response. Then the adjuster went on vacation without notifying me so I've been dealing with different people. Now my car is in the body shop & they call me with a new estimate. I tried the different contact numbers they gave me & once again all voicemails. I looked at th... read more
Business response:
We thank you for bringing this matter to our attention. Our file reflects the supplement was approved and payment was issued on August 9, 2019. We regret our contact did not meet Jade Douglas's expectations. Should they have any questions regarding their claim and cannot reach Claims Representative Karen Ly, we encourage them to contact Claims Supervisor Fernando Caballero at (XXX) XXX-XXXX or Claims Manager Michael Lynch at (XXX) XXX-XXXX. Should anyone have any questions regarding this response, please contact me at the ... read more
My partner and I recently purchased an investment property that we plan to renovate and then rent out or occupy. Being long-time Geico customers, we decided to choose Foremost Insurance since it is a partner company. At first, all went smoothly. We were upfront about the repairs we were planning to do and the condition of the property (perfectly inhabitable, but in need of TLC). Having purchased our plan and paid our premium, we left town for a month on vacation and came home to a notice that the company had cancelled our po... read more
My wife was rear ended and our vehicle was totaled and she was injured. Bristol offered her 5,000 to settle claim what a joke. Agent never returns calls to settle claim.Your client was at full fault and have Witness of his actions. Seeking an attorney due to lack of Bristols response.
Business response:
We want to thank you for bringing this matter to our attention. We have escalated your concerns to our claims management team. On August 5, you spoke with our acting claims supervisor Michael Gomez, to provide us with an update on your wife's injury claim. We apologize for your dissatisfaction with how your claim has been handled and we are committed to working with you to bring the matter to a fair resolution. Our investigation has revealed we will need further documentation to support the injuries being claimed. This inc... read more
I believe I have found the worst auto insurance on this planet and it's called Bristol West Insurance. My elderly mother in Florida originally purchased Farmers Insurance and her policy was transferred to Bristol West Insurance. She recently had an accident and her vehicle was totaled by Bristol West Insurance. Her vehicle only sustained cosmetic damage... everything from the drive train and up was in great shape! Bristol West Insurance refused to have vehicle repaired and totaled her vehicle. The amount they offered her was... read more
Business response:
We have received your inquiry dated July 9, 2019, regarding Mr. Esteves's dissatisfaction with the claim settlement and our handling of his mother's claim. It is our position that this claim was handled appropriately. According to our records, we determined the costs to repair the damages to Ms. Esteves's vehicle were higher than the costs to replace the vehicle; therefore we deemed the vehicle to be a total loss. Due to Mr. Esteves's request to repair the vehicle, we issued a settlement for the repair costs. After receivi... read more
Frequently asked questions about Sady Zayas-Visser Agency
How is Sady Zayas-Visser Agency rated?
Sady Zayas-Visser Agency has a 3.9 star rating with 339 reviews.
When is Sady Zayas-Visser Agency open?
Sady Zayas-Visser Agency is open now. It will close at 5:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com