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Sady Zayas-Visser Agency
- Insurance
- Madison, AL
About this business
As your personal Farmers Insurance agent located in Madison, I believe in keeping you informed of ways to protect what's important to you. Whether you're looking for auto insurance, homeowners insurance, life insurance, or specialty coverage, Farmers Insurance will help you select the right products to fit your insurance needs. Auto Insurance at Farmers Insurance offers a variety of auto insurance products to fit your needs. In case you're involved in an accident, Farmers auto, motorcycle & car insurance can help provide fin... read more
Location details
7600 Hwy 72 W Ste 101, Suite 101, Madison, AL, 35758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
If i could give them a zero or negative number I definitely would. Accident happened in November of 2017 the case is still going on! I have ****** Pierson as the claims rep. She is very rude and does not want to work with the other parties. Evidence was not looked at by any means all judgment was based off of he said she said. I am now dealing with knee pain for life and they are not willing to pay me for that either. The end point is as a professional worker and her manager they are not professional what so ever. Very rude,... read more
Business response:
We thank you for bringing this matter to our attention. Per our review, our claims ********** has been working to both obtain the records needed to accurately assess your claim, and to have your medical liens reduced. We sent you an updated offer letter as of August 20, 2018. We apologize for any delays you feel you experienced during the handling of your claim. Our liability decision was made based upon a thorough review of the evidence and it is worth noting that your insurance carrier agreed with our assessment. We regre... read more
This is the WORST company ever!!! Do NOT do business with them!!! Our policy was NEVER put into place correctly and once it finally was correct, the premium was so unbelievably high - we couldn't afford it, so we canceled. During this time, we changed banks and I updated everything correctly ******, or so I thought. Not ONE time was I told to update everything on the automatic payments page, so the billings were never being made correctly. Our agent never said anything and we never received ONE error. However, during the tel... read more
Business response:
Our goal is always to provide excellent ******** service to our policyholders, and we apologize that your experience was unfavorable. We would welcome the opportunity to speak with you about this matter in more detail. Please call us at************* (M-F 7:00 a.m. - 11 p.m. and weekends 8 a.m. - 8 p.m. CST) so that we may review your concerns. Thank you.
Dont buy farmers insurance, you **** receive a collection letter after you cancel their service to go with Geico or another insurance. Farmers won't help you with anything
Business response:
Our goal is always to provide excellent ******** service to our policyholders, and we apologize that your experience was unfavorable. We would welcome the opportunity to speak with you about this matter in more detail. Please call us at 888-327-6335 (M-F 7:00 a.m. - 11 p.m. and weekends 8 a.m. - 8 p.m. CST).
After being a loyal ******** with Farmers Insurance, paying my policy once a year and paying high premiums. Once I got in accident I had to fight with them every **** of my claim, they refused to pay my rear bumper claiming it was not part of that accident which means I have to file a separate claim and pay another deductible. Very unsatisfied with their service, **** be moving to another insurance company.
Business response:
According to our review, Julia Valls indicated she tried to go straight from a turn only lane and collided with another vehicle. She confirmed that the damages to her 2016 Toyota Tundra were from the passenger **** front bumper and down the entire side of the vehicle. Damages to the other vehicle were to the driver side passenger **** area. When her body shop submitted a supplement, an inspection of the vehicle was completed. The inspection confirmed that there was a fresh scrape/dent from the front fender to the back side p... read more
Horrible service, very dirty company!! They do not want to pay out their claims, tell people that their renters insurance with liability **** not cover the damages they cause to their rental because they ***'t do that. I had to have the property manager call and complain because she understood their verbiage better then I did. They have been nothing but horrible to deal with and I **** be canceling my service with them as soon as my claim is paid
HORRIBLE ******** SERVICE AND UNPROFESSIONAL LEADERSHIP STAFF. 60 MINUTES PLUS HOLD TIMES AND THEY **** ATTEMPT TO OVER CHARGE YOU. I WOULD NEVER DO BUSINESS WITH THIS COMPANY EVER AGAIN.
Business response:
We reached out to our ******** directly to discuss her concerns. We apologized for the difficulty that she encountered when she called our company for assistance. The ******** expressed satisfaction with the resolution provided.
Cheated me on a claim. After car was smashed with no repair took away rental car.
Business response:
RE: Complainant: ******* Dust BBB Number: None Claim Number: XXXXXXXXXX We are in receipt of the ******** review from ******* Dust regarding the handling of his property damage claim. We appreciate the opportunity to review this matter and respond. According to our review, Mr. Dust's 2006 Scion XB was inspected at his residence on May 4, 2018. At our initial inspection, the vehicle was considered repairable. Mr. Dust was agreeable to utilizing one our direct repair facility for repairs and elected to take the vehicle to Ser... read more
Farmer's Insurance is not a company that supports families. I was hit by one of their clients. I had a three month old child in the car. They said they were going to take full responsibility. Wrong. The police officer, fire chief and the child's doctor all told us the car seat and base had to be replaced. Any time there is a severe impact, the seat has to be replaced. The *** was claimed totaled in a few days, the damage was so bad. The door on the side of the *** where the child was would not even close. We gave them the in... read more
Business response:
Thank you for your comments. In order for us to investigate this matter further, could you please provide your claim number and the date of the loss. We are unable, at this time, to locate your claim with the information that has been provided. Thank you.
They gave me a low rate through Bristol and I love their pricing, they have been nothing but nice to me and I **** continue using this company's car insurance -*******
Business response:
Thank you for such a kind review, Cortley! We appreciate your business and look forward to working with you for many years to come!
Frequently asked questions about Sady Zayas-Visser Agency
How is Sady Zayas-Visser Agency rated?
Sady Zayas-Visser Agency has a 3.9 star rating with 339 reviews.
When is Sady Zayas-Visser Agency open?
Sady Zayas-Visser Agency is open now. It will close at 5:00 p.m.
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