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Sady Zayas-Visser Agency
- Insurance
- Madison, AL
About this business
As your personal Farmers Insurance agent located in Madison, I believe in keeping you informed of ways to protect what's important to you. Whether you're looking for auto insurance, homeowners insurance, life insurance, or specialty coverage, Farmers Insurance will help you select the right products to fit your insurance needs. Auto Insurance at Farmers Insurance offers a variety of auto insurance products to fit your needs. In case you're involved in an accident, Farmers auto, motorcycle & car insurance can help provide fin... read more
Location details
7600 Hwy 72 W Ste 101, Suite 101, Madison, AL, 35758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This company re leased over 83,000.00 to Mann brothers a company hired to fix our house after losing everything in a fire. It has taken almost 2 years to just be able to live in. MY HOUSE IS NOT FINISHED! FARMERS WILLINGLY GAVE MONEY TO MANN BROTHERS KNOWING WE DID NOT HAVE A CONTRACT. BACK OFF AMERICA ALSO DID THE SAME. NOW EACH IS BLAMING THE OTHER WHILE WE SUFFER ONCE AGAIN AND VICTIMIZED OVER AND OVER
Business response:
We have received your inquiry dated January 7, 2019. We appreciate the opportunity to respond. In the inquiry, Mrs. ********* expressed dissatisfaction with our handling of the claim and the status of the repairs to her home. According to our claim file, we have released all payments owed for Mrs.************ building repairs and closed the claim as of November 8, 2018. Mrs.********** did have a signed contract with Mann Brothers to complete the repairs to her home but we did not include Mann Brothers as a payee on any of t... read more
Terrible terrible twice road side assistance has left me for over two hours they have towing companies cancel and ***'t tell you. This time it is 3 hours and still waiting I am right off of I70 and route 19 probably 50 towing companies nearby. 50 degrees out beautiful weather. The worst part is that their app shows me a countdown and arriving shortly for an hour so I call and they tell me oh we had four towing companies cancel. They said 45 minutes this time. I can't trust their times so I ***'t know if I **** ever get assis... read more
Business response:
Mr. Bockius, We thank you for bringing this matter to our attention. We apologize for any inconvenience caused during your tow claim. A review of the file verified the original tow was set to dispatch, however the vendor was unexpectedly extended on the prior job. A new tow was dispatched with a new link providing the status and updates. Unfortunately, it appears this may have been overlooked. If you need further assistance, we encourage you to contact Claims Supervisor ***** Mangelsdorf at XXX-XXX-XXXX. Should you have a... read more
If you scroll down this page you **** see that I left a complaint on Aug 30th, 2018. It looks as though all other complaints have at least had a response from Foremost/Farmer's Ins Group regarding their complaints. They have not responded to my complaint here and are still refusing to pay a legitimate claim. Since Aug 30th, I've had 2 contractors look at my home. The first one was familiar with the property(mobile home park) and said, "I have no doubt in my mind that there was a wind sheer/straight line wind event coming dow... read more
Business response:
Thank you for the opportunity to review this matter and respond. We have considered Mrs. Forsyth's claim on its merits and we have conducted a thorough and complete investigation of the claims. We apologize for any frustrations or inconveniences Mrs. Forsyth has experienced, however, it is our position the claim was considered and handled appropriately.
Great service, best rates around. I have shopped it and I've shopped it. No one can beat them. My agent goes above and beyond. I love that they call me every year to make sure that nothing has changed and check in, they also send birthday cards. So sweet, really a personal touch!
Business response:
Thank you for such kind words, Kaleb. At Farmers we strive to provide the absolute best ******** experience possible and we are very ***** to know this has been your experience. Kudos to your agent for also delivering on Farmers expectation of exemplary service. We look forward to continuing to serve as your insurer for many years to come!
Is there a negative rating? Worst company ever! The agents office is a joke and the agent is no where to be found. ***'t know who she is as she never takes the call. The staff has messed up my policy and two years later I still ***'t have a resolution. Is the Corporate office watching the diminishing Stars? HORRIBLE, HORRIBLE EXPERIENCE.
Business response:
Our goal is to always provide excellent ******** service to our policyholders, and we expect the same of our licensed agents. We apologize that your experience was unfavorable. We would welcome the opportunity to speak with you about this matter in more detail. Please call us at 888-327-6335 (M-F 7:00 a.m. - 11 p.m. and weekends 8 a.m. - 8 p.m. CST) to discuss. Thank you.
Called while I was at Comic Con to cancel my policy due to the fact they raised my insurance premium unfairly. Recieved a ticket and went to traffic school to remove it. Farmers still did not care and said they would NOT do anything about it. When I called in July I asked to cancel and they lady on the phone did a verbal authorization to cancel my policy. However next month and the following months they DID NOT actually cancel the policy. It is now September and I wrote them a message to cancel the policy last month and they... read more
Business response:
Our goal is always to provide excellent ******** service to our policyholders and we apologize that your experience was unfavorable. We would welcome the opportunity to speak with you about this matter in more detail. Please call us at ************ (M-F 7:00 a.m. - 11 p.m. and weekends 8 a.m. - 8 p.m. CST). Thank you.
I had been a ******** for over 30 years and was aware there was a 'discount' if the insured had multiple cars, houses, and other insurable policies through Farmers. What I did not realize was if a policy was canceled, Farmers Insurance expected to have the policy holder return the portion of the discount back to them. At least this is what I think they are trying to collect. In good faith I had paid my six month car premiums through June 10th, 2018. At that time I went with another insurance company. The problem became app... read more
Business response:
Our goal is always to provide excellent ******** service to our policyholders, and we apologize that your experience was unfavorable. We would welcome the opportunity to speak with you about this matter in more detail. Please call us at 888-327-6335 (M-F 7:00 a.m. - 11 p.m. and weekends 8 a.m. - 8 p.m. CST). Thank you.
I would give a zero star rating if I could. My home sustained substantial losses during a storm with heavy wind gusts that rendered it uninhabitable. PVC sewer pipes were ripped apart 10-12 inches and much more physical damage than I can list occurred during the overnight storm of May 4-5th, 2018. There were extensive, statewide power outages due to fallen trees/power lines. This area is prone to straight-line winds, downbursts, microbursts, wind shear, and due to downslope winds off the mountain behind my home, have been kn... read more
This company is a fraud, I purchased ride share insurance on my Mitsubishi Outlander Sport and was told multiple times while signing up my vehicle was covered through this insurance for everything, well I had an accident and now they say because I had a passenger ** the vehicle I am not covered, Do Not Do business with these liars and frauds. A pure and simple bunch of thieves!!!!!!!
Business response:
According to our review, Mr. Huskey's quote and policy were secured through our direct sales group and then assigned to the agent of record. In review of the call associated with this policy request, Mr. Huskey requested an insurance quote for three vehicles. He requested the optional rideshare coverage for one of his vehicle as he stated that his primary job was working as an Uber driver. Our review of the call did not reflect that Mr. Huskey had any questions in regards to the rideshare endorsement nor did the direct sales... read more
Frequently asked questions about Sady Zayas-Visser Agency
How is Sady Zayas-Visser Agency rated?
Sady Zayas-Visser Agency has a 3.9 star rating with 339 reviews.
When is Sady Zayas-Visser Agency open?
Sady Zayas-Visser Agency is open now. It will close at 5:00 p.m.
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