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Sady Zayas-Visser Agency
- Insurance
- Madison, AL
About this business
As your personal Farmers Insurance agent located in Madison, I believe in keeping you informed of ways to protect what's important to you. Whether you're looking for auto insurance, homeowners insurance, life insurance, or specialty coverage, Farmers Insurance will help you select the right products to fit your insurance needs. Auto Insurance at Farmers Insurance offers a variety of auto insurance products to fit your needs. In case you're involved in an accident, Farmers auto, motorcycle & car insurance can help provide fin... read more
Location details
7600 Hwy 72 W Ste 101, Suite 101, Madison, AL, 35758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
How is Farmer's still in business? Currently going through my second claim with them. First claim took 3 months to resolve. Yes, that's right 3 months. I was without a car for 3 whole months. How long is this claim going to take? Half a year? A full year? I'm for sure going to shop around for different insurances after this claim is taken care of.
Business response:
Dear Better Business Bureau; We appreciate the opportunity to review this matter and respond. We would first like to apologize to Mr. Kwan for any inconvenience or frustrations he experienced as a result of our handling of this claim. We escalated Mr. Kwan's concerns to our claims leadership team and are pleased to report Supervisor Heather Galletly has spoken with Mr. Kwan as well as his shop of choice, Precision Auto Body, and are awaiting photos of Mr. Kwan's vehicle to address the damages as a result of the loss. Once ag... read more
I never used my insurance and my account had no issues. Still my auto insurance increased exponentially ever 6 months. I did what I could to try to lower the price but it still just went up! I'm a safe driver but was demanded to pay over $900 for 6 months! I finally switched companies and am now paying half of what I paid in the last 4 years. The agent didn't even reimburse me the full remaining amount on my account from the date I switched, only from the date I emailed him. Disgusting!
Business response:
Corinne, We'd like to review your accounts to see what further assistance we can provide to resolve this matter and improve your overall experience. Can you please contact our ******** Relations team at ******************@farmersinsurance.com with your policy number and additional details so that we can locate your account? Sincerely, Farmers Insurance Group
Horrible Auto Insurance Company. My daughter who is a college student was ripped off by Bristol West. They showed in her payments that she had paid on her due date in November but then turned around and charged her again 2 weeks before her due date. When she called them about it, they claimed that they had implemented a new billing system and were not taking payment at the time of her November payment, so instead took it out of her bank account on Dec 5th. She never received any notification or call stating that they would b... read more
Business response:
To Whom It May Concern: Thank you for notifying Farmers of the concerns presented to the Better Business Bureau. We apologize for your daughter's experience and would appreciate the opportunity to review this further. Please have your daughter email her policy number and preferred method of contact to **********@farmersinsurance.com and we will be happy to assist. We thank you for your time and attention to this matter.
Bunch of scam artist. They try to screw you at every turn.
Business response:
We are regretful that the ******** is displeased, but without additional detail or information we are unable to provide much assistance. We would encourage him to reach out to his local agent or our ******** service number at X-XXX-XXX-XXXX for additional assistance.
This is just a unscrupulous group as a client or as person making claims. Please read all articles regarding their ******** service, along with their computer that basically spits out what should be paid out. No humanity, this company only cares about the bottom line. Do not sign up with them. Many other insurance companies that are better out there.
Horrible company to purchase insurance with the under writer company guarantees one thing and Bristol west does something totally different. They will not help you no matter what. They advise that they have to go by the signed documents and not what's on a record line.
Horrible insurance company. On the first day, we paid in full for a whole year home insurance policy with Farmers Insurance. In a hot summer day, in June, HVAC unit stopped cooling the second floor of our house. The next day, we had an HVAC technician come and check and we had to replace the unit. We paid in full and filed a claim to Farmers insurance with all documentation of payment. Farmers adjustor sent a third party inspector to inspect the new unit on our roof. After a few weeks, Farmer's insurance sent declination let... read more
Business response:
Our goal is always to provide excellent ******** service to our policyholders, and we do regret that your expectations were not met. While we are unable to address the specific claim issue you mentioned, if you feel that the claims determination process may be incorrect, we encourage you to contact the Claims Contact Center at X-XXX-XXX-XXXX.
Horrible company. We filed our first claim when we were hit by lightening back in July. The first representative was always unavailable. Sick, vacation, out of the office and promoted was the reasons I got. We ended up being assigned 3 different people over months. Each person told us something different. I was suppose to take pictures and write down all the info. Some pictures I couldn't get the damage to show up well. Some pictures for some reason they said they never got. One rep said they had to have their own people che... read more
They cancel insurance coverage improperly..even when premiums are paid acurratly
Business response:
At Farmers Insurance, we strive to provide outstanding service to each of our valued customers. We would welcome the opportunity to speak with you about this matter in more detail. At your convenience please contact our ******** Service Team for further assistance at (XXX) XXX-XXXX.
Frequently asked questions about Sady Zayas-Visser Agency
How is Sady Zayas-Visser Agency rated?
Sady Zayas-Visser Agency has a 3.9 star rating with 339 reviews.
When is Sady Zayas-Visser Agency open?
Sady Zayas-Visser Agency is open now. It will close at 5:00 p.m.
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