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Sady Zayas-Visser Agency
- Insurance
- Madison, AL
About this business
As your personal Farmers Insurance agent located in Madison, I believe in keeping you informed of ways to protect what's important to you. Whether you're looking for auto insurance, homeowners insurance, life insurance, or specialty coverage, Farmers Insurance will help you select the right products to fit your insurance needs. Auto Insurance at Farmers Insurance offers a variety of auto insurance products to fit your needs. In case you're involved in an accident, Farmers auto, motorcycle & car insurance can help provide fin... read more
Location details
7600 Hwy 72 W Ste 101, Suite 101, Madison, AL, 35758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Horrible ******** service. I canceled my policy and they continued charging me for months after submitting documents to cancel.
Business response:
Thank you for notifying Farmers of the concerns presented to the Better Business Bureau. We appreciate the opportunity to respond to this inquiry. We reached out to our ******** directly and provided our contact information so that we could assist her. In addition, we advised when her coverage was terminated and what was necessary to retroactively modify the date if she obtained alternate insurance prior to the policy's cancellation date. We thank you for your time and attention to this issue, and we apologize for any inco... read more
Person insured by this agency reared ended me at a stop light. File claim, presented statement, police report, and photos to prove claim. Agency is utilizing deny/delay tactics. No follow-up on evidence provided, left voicemail claiming I left out information, fails to say what that information is, when I call back, no answer straight to voicemail. Very unethical business regardless of what side of the table the consumer is on. Too bad you can't rate 0 or - stars. Will be filing a dispute seeking a resolution.
I have been in a car accident mid November 2019 and claim rep was not responsive at all. We had initial talk for them to take my statement but after than I left voicemails daily and talked to someone maybe every 2 weeks from then on. It took them 10 business days to get someone out to the bodyshop to determine will they fix it or total it. They decided to total my car, it was just cosmetic damage. After that they offered very low amount to settle this so I needed to spend money on independent appraiser to get bigger amount. ... read more
Business response:
Dear Better Business Bureau; We appreciate the opportunity to review this matter and respond. We would first like to apologize to Mr. Joksomovic for any inconvenience or frustrations he experienced as a result of our handling of this claim. Our records indicate that this loss was reported to us on November 13th, 2019 after Mr. Joksimovic was involved in a collision loss on the same day. Mr. Joksimovic originally had elected to utilize a shop from our Guaranteed Repair Progarm on November 14th, 2019. On November 27th, 2019, h... read more
This experience has been the worst, most frustrating I have ever had with an insurance company. I have notified my local broker that they should NOT refer any client to this company. It took 4 days to be able to get a rental car due to the fact that they don't return calls or texts, despite saying you can send them. They don't even send an adjuster to look at the car, they ask for pictures!. Since pictures don't show anything mechanical, they sent a check for less than 1/3 of the cost of repairs. Both people I have spoke to ... read more
Business response:
We regret to hear of Ms. Smith's negative comments about our company. We also apologize if any our claims representatives treated Ms. Smith unprofessionally or failed to respond to her phone calls or texts. We are pleased to advise two checks totaling $6,212.57 have been issued for the damages to Ms. Smith's vehicle less her $500.00 deductible. Should Ms. Smith have any questions concerning her claim, she may speak with Claims Supervisor Theresa Cole at (XXX) XXX-XXXX. Should you have any additional questions, you may cont... read more
This company is full of incompetent crooks and scam artists who have been trained to basically say NO. My family has a total of 9 cars insured with Farmers and have been with them for more than 12 years now. My car vandalized and the Catalytic Converter stolen. Contacted Farmers and they were of little or no help. Was told that I'd have to pay the deductible and also I wouldn't be given a rental car. Reminded the agent on the phone that we have been with Farmers for a long time and this is not the help that I expected and hi... read more
Don't Be Fooled By Empty Boasts and "Company Pledge" My grandfather passed **** 5 years ago, and left the house to me. I've been paying Foremost since then, on time, and in the full amount. They just notified me we need to redo the policy in my name, and they would refund the annual payment "to the appropriate party". They wrote the check out to my deceased grandfather, who did not create an estate, and we have no way to cash the check. Foremost certainly has the ability to rewrite the check to my name (the person who owns... read more
Business response:
Dear Better Business Bureau We appreciate the opportunity to review this matter and respond. We would first like to apologize to Mr. Ellenburg for any inconvenience or frustrations he experienced as a result of our handling of the issue he indicated. Our records indicate the issue was resolved on January 14, 2020. Should he have any questions, we encourage him to contact ******** Relations at ******************@farmersinsurance.com.
Farmer insurance treat you like a suspect instead of a ******** I got burgalarized and had it on camera and ever since I made this claim I've been lied to by the first adjuster interrogated by the investigator transferred to another adjuster and now he transfer me to a lawyer my claim has been bounce back and forth . Ever since I made this claim I've been treated unfairly because of the color of my skin . I know right from wrong and the way they been handling this claim and me I feel like a suspect investigator asking me que... read more
This company horse scum bag lawyers and condones insurance fraud. They don't care about the military either.
Business response:
We regret to hear of Ms. Tyler's negative comments about our company. We have reviewed our claim records and failed to locate any claims Ms. Tyler may have filed with our company. Should Ms. Tyler provide us with a claim number or policy number, we would be happy to review the claim and contact her to discuss any of her concerns. Should you have any additional questions, you may contact me toll free at (XXX) XXX-XXXX ext. XXXXX or at my direct line of (XXX) XXX-XXXX or by e-mail at (************@farmersinsurance.com). Sinc... read more
Bristol West preys upon families of decedents, particularly those who are poor or who die young. My brother dies unexpectedly at the age of 68. He had a policy with Bristol West for an ancient Toyota Camry. Upon his death, they paid out the $100 due in the form of a check to "the Estate of **** David L", and admittedly Bristol West sent it quickly. The problem is that someone has to have power of attorney or the equivalent to set up an estate account. In his case, no one was bestowed such status. I called to see if they woul... read more
Business response:
To Whom It May Concern: Thank you for notifying Farmers of the concerns presented to the Better Business Bureau. We appreciate the opportunity to respond to this inquiry. As an insurer, it is always our intent to provide an excellent experience and we were disappointed to learn of this consumer's dissatisfaction. We completed our review and then left a voicemail and emailed our ********'s brother directly. He has our contact information should he need our assistance. We thank you for your time and attention to this issue,... read more
Frequently asked questions about Sady Zayas-Visser Agency
How is Sady Zayas-Visser Agency rated?
Sady Zayas-Visser Agency has a 3.9 star rating with 339 reviews.
When is Sady Zayas-Visser Agency open?
Sady Zayas-Visser Agency is open now. It will close at 5:00 p.m.
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