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Sady Zayas-Visser Agency
- Insurance
- Madison, AL
About this business
As your personal Farmers Insurance agent located in Madison, I believe in keeping you informed of ways to protect what's important to you. Whether you're looking for auto insurance, homeowners insurance, life insurance, or specialty coverage, Farmers Insurance will help you select the right products to fit your insurance needs. Auto Insurance at Farmers Insurance offers a variety of auto insurance products to fit your needs. In case you're involved in an accident, Farmers auto, motorcycle & car insurance can help provide fin... read more
Location details
7600 Hwy 72 W Ste 101, Suite 101, Madison, AL, 35758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Do not deal with Farmer insurance I had business insurance and they where ripping me off for years going up every 6 months I had call main office to cancel with them they told me its policy is to write a letter so I did not need a letter for them to get me started with them ??? I have impeccable credit 4 months go buy I get a letter in mail from there credit company that I owe $ 94 I haven't had there insurance for 4 months clearly unfair to me and anyone else I went with new business insurance and got treated right not out ... read more
Business response:
Our intention is to provide excellent service to our policyholders, and we apologize that your recent experience was unfavorable. Our review shows that the policy is currently cancelled effective November 6, 2019, leaving an earned premium balance due. When the balance was not paid, the earned premium was sent to collections on February 17, 2020. We were unable to locate a signed request to cancel. If the cancellation date is incorrect, we would welcome the opportunity to review this issue in more detail. To cancel your poli... read more
Terrible ******** service and no billing consistency. When I questioned a charge, the representative said, "we are a heavily Feed billing company". Ok, so if you aren't interested in being heavily billed, choose a different company.
We were insured with Foremost insurance on our home. We made the mistake of tearing down a shed and the pictures that were taken of our property had the pile of trash in them. Without even asking us about the pile, (which of course we were going to remove, but due to our remote location, getting a bin took some time.) Foremost cancelled our insurance. I called Foremost and after some back and forth, got the policy reinstated. Then, they billed us TWICE which overdrew our bank account and once that was straightened out, they ... read more
I have never had better service and support in my life. My agent Christian******** goes above and beyond his duties. When I had a claim not only did the adjuster come out as promised but Christian came as well. They made sure that I was paid for the problem that occurred. I can't imagine having anybody but the Christian******** Agency and Farmers Insurance. Thank you BBB for giving us a place to share are good and bad stories.
Terrible. Bristol West quoted a certain price for insurance that I agreed and signed for. The next month they doubled the payment due because of their own alleged computer errors. I asked for a resolution, but they refused to do any compromise. Stay away from this company!
Business response:
Our intention is to provide excellent service to our policyholders, and we apologize that your recent experience was unfavorable. Our review shows that the premium for your policy had an increase caused by the loss of the Electronic Funds Transfer discount. The policy is currently cancelled with an earned premium balance due. We would welcome the opportunity to review this issue in more detail. At your convenience, please contact Bristol West ******** Service for further assistance at (XXX) XXX-XXXX. Thank you, ******** ****... read more
This is not my insurance company I was hit by someone who has them and they were incredibly rude and not easy to deal with. It took nine days for me to get a rental car approved, despite many phone calls and I did everything I needed to do on my part. They told me to upload pictures of the car and then sent me a check for not even close to the price it was to fix my car. Then they told me to pick the body shop for my repairs, during this time I gave all my information to Bristol West and upheld my end. Then the insurance adj... read more
Business response:
We thank you for bringing this matter to our attention. A review of the claim file confirms Ms. Fullmer's claim is settled. An investigation was required before we could authorize a rental car. We have compensated Ms. Fullmer for the days of loss of use of her car while the investigation was being conducted. We apologize for any frustration or inconvenience Ms. Fullmer may have experienced as a result of our handling of this claim. We respectfully deny any allegations of rudeness by our claims employees. Should Ms. Fullmer ... read more
I've had my motorcycle insurance the last 3 years at foremost, and today I had a popped tire so I called to have a tow Which tow has always been a coverage on my policy that I've paid for the last 3 years.. foremost said the truck was dispatched at 6:30 and now it's almost 9:50pm and have yet to have the truck show up. It's incredible how negligent this company can be and to not call back or have an update was such a bizarre experience. I had made sure to inform them from the start that the street I'm on is incredibly busy a... read more
Pro tip- Triple A has MUCH better rates and service! Farmers has the WORST service! We cancelled our policies in July of 2019. Farmers sent a refund check for overages paid. However, they continued to charge our debit card for the policies for the following three months. I had to report it as fraud to block future charges. Then in January of 2020 we received a bill for coverage in August 2019. We spent probably 4-5 hours trying to cancel the original policies, and an additional 2 hours fighting over this new bill. Our Farmer... read more
Business response:
Thank you for notifying Farmers of our ********'s concerns. We have verified that the additional charge was for removing the Auto/Home Discount from the homeowners policy when the supporting auto policy was cancelled. Because the auto policy was cancelled prior to the cancellation date of the home policy, the deletion of the discount resulted in an additional charge of $19.38 to the home policy account. We regret that this information was not clearly communicated to our ********. As a courtesy, the amount billed has been wai... read more
They need to be investigated, keep getting calls at all times of the day including at 6am. Already insured, have requested to take me off the list and they keep calling.
Business response:
Thank you for notifying us of this concern. We apologize for any inconvenience this may have caused and regret your request to be removed from our lists has not been honored. If you would be willing to contact us by phone at X-XXX-XXX-XXXX or by email at *****************@farmersinsurance.com to advise what agency or agencies continue to contact you, we would appreciate it. Thank you.
Frequently asked questions about Sady Zayas-Visser Agency
How is Sady Zayas-Visser Agency rated?
Sady Zayas-Visser Agency has a 3.9 star rating with 339 reviews.
When is Sady Zayas-Visser Agency open?
Sady Zayas-Visser Agency is open now. It will close at 5:00 p.m.
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