This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Sady Zayas-Visser Agency
- Insurance
- Madison, AL
About this business
As your personal Farmers Insurance agent located in Madison, I believe in keeping you informed of ways to protect what's important to you. Whether you're looking for auto insurance, homeowners insurance, life insurance, or specialty coverage, Farmers Insurance will help you select the right products to fit your insurance needs. Auto Insurance at Farmers Insurance offers a variety of auto insurance products to fit your needs. In case you're involved in an accident, Farmers auto, motorcycle & car insurance can help provide fin... read more
Location details
7600 Hwy 72 W Ste 101, Suite 101, Madison, AL, 35758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have had Farmers for years and at times I thought they are a bit on the expensive side, however, it wasn't until I had a very minor accident that I realized why I have stayed with them for nearly a décade. They are extremely compétent, fast, efficient with an amazing ability to scout frauds and most important, they have your back. Before Farmers I had Allstates and Liberty Mutual, would never choose anyone but Farmers. If you live in Tucson, ***** Eghtessadi is the best agent you can have. I was in a very minor gliding acc... read more
If I could rate this company with a no star, I would. I had water damage, and had my roof repaired. However, since I was in the process of disputing the roofer's billing, another contractor came in and found mold in the attic. I called Farmer's to find out why it wasn't noticed when they came out to repair the damages. I find out that "mold" isn't part of my policy. I asked why didn't the claim adjuster share that little tidbit with me when she came out. Also, when they were doing the clean up, why didn't the do the entire a... read more
Business response:
We value Ms. ****** as a customer and claims management has reached out to Ms. ****** to discuss her concerns.
I was hit by an insured driver through Farmers and it was deemed the driver was 100% liable. It was an incredibly slow claim process, resulting in quite a bit of time of missed work. Once in repair, Farmers denied a repair to the car that was damaged in the accident. They also didn't replace car seats that were in my car at the time of the collision, so I am left with potentially unsafe carseats and a car that is still damaged. I **** stay far away from this insurance carrier and I hope that others continue to seek other, be... read more
Business response:
RE: BBB File Number: None provided Regarding: ********* Lund Claim Number: XXXXXXXXXX Loss Date: February 24, 2018 We are in receipt of the ******** review submitted by ********* Lund. We appreciate the opportunity to review this matter and respond. According to the claim file, the area of impact to Ms. Lund's 2012 Kia Sorento was to the driver side front corner. In addition, the lift gate was closed at the time of impact. We completed an estimate for damages that our inspection determined were from this loss. The lift gate... read more
Unfortunately I had a water heater that was 5 years old bust and cause water damage. I went ahead and setup for the dry out folks to come out and the next day filed a claim. Here I am 21 days later after spending almost everyone of those days trying to get help with no resolve. The adjuster came out and quoted 2800$ to repair all the sheetrock in 2 rooms finished and painted, 3 other areas painted, 2 cabinets fixed and reinstalled and the plumbing in the bathroom put back together from where they had to rip the cabinet out. ... read more
Business response:
We regret the frustration Mr. Watson has experienced during our handling of his claim. However, we are pleased to advise checks totaling $4,703.11 have been issued for building damages and $4,807.83 for emergency water mitigations services. We apologize the contractor recommended by Mr. Watson's agent did not provide him with an estimate as promised. In reviewing the claim file, we also determined our claims ********** missed opportunities to address Mr. Watson's concerns in a timely manner. We apologize for any resulting i... read more
I cancelled my renter's insurance on a new policy during the first week, actually I never bought the policy because I left down payment and never finished signing the paperwork so technically i was never insured, and not only I didn't get a refund but got sent on a collection agency for $30. and this after 7 years being a policy holder with them thieves. Outrageous. DO NOT BUY ANY INSURANCE FROM FARMERS. I ve cancelled all kinds of insurances many times and usually I get a refund, not with those thieves...
Business response:
Thank you for notifying Farmers of the concerns presented to the Better Business Bureau. We appreciate the opportunity to respond to this feedback. Our goal is always to provide excellent ******** service to our policyholders, and we do regret that the ********'s expectations were not met. We have contacted the ******** directly to review and resolve the concerns presented. We thank you for your time and attention to this matter. If we can be of any further assistance, please contact us.
Price gouging at its finest with this company. O didn't realize for 3 years that I was being price gouged with my homeowners insurance. My escrow account kept going into the negative and my mortgage payment kept creeping up every year for some reason. Finally decided to figure out why for myself and found that Farmers Insurance was charging me an outrageous premium that crept up substantially every year. Called around to a few other places and they all gave quotes of 40% or below what I was paying through farmers! $2450 a ye... read more
Business response:
Thank you for notifying Farmers Insurance Group of the feedback provided by the consumer. We appreciate the opportunity to respond to the review. As an insurer, we strive to keep premiums as competitive as possible while ensuring that our ability to respond to future claims remains superior. To achieve this, it is necessary that we intermittently adjust our rates based on current loss trends and claims expenses in the state where the insurance is provided. Our review of the consumer's home insurance policy found that the pr... read more
VERY UNPROFESSIONAL. Switched to a different insurance purely for rate reasons, high deductibles and I'm not made of money. Never had a problem with Farmers insurance's services. Except now that we hit a semi tire in the road, the new insurance needs to verify the switch dates. On a conference call with me, they contacted the Farmers rep, told him the situation, and he said, "No thanks" and HUNG UP ON US. So they called several more times, and HE PICKED UP THE PHONE AND HUNG IT UP WITHOUT SAYING ANYTHING. Farmers, I understa... read more
Business response:
To Whom It May Concern: Thank you for notifying Farmers Insurance Group of the feedback provided by the consumer. We appreciate the opportunity to respond to the review. We are very sorry for the poor service the consumer received when she attempted to retrieve verification of her former auto insurance policy. If assistance is still needed, we encourage her to contact our customer service team at ************** (available 7 days a week) and request a Letter of Experience. We are sorry to have lost the consumer's business ... read more
Farmers is the insurance of the teenager that hit my car. They accepted 100% liability for the accident because it was not my fault. From the time I called in the accident because the insured did not until this past Monday, July 24, 2017- all I wanted was for them to pay for my car repairs and pay for a rental while being repaired because I work. I said this when I made the claim, I said this when they recorded my official statement and there are several emails that state this. I did not want to pursue anything else and I wa... read more
Business response:
We regret any frustrations Ms. ****** encountered during our claims handling. A member of our leadership team will be reaching out directly to Ms. ****** to address her concerns.
The representative ****** who works for ***** ******* is a uneducated and rude rep. This company sure knows how to hire the best. This is what happens when you pay someone minimum wage and dont record the phone lines. Corporate should get it together. You guys will be blown out soon with your competition if you keep hiring ******* like this. You guys are better then that
Business response:
To Whom It May Concern: Thank you for notifying Farmers Insurance Group of the review posted by the consumer. It is always our intention to provide excellent service, and we are sorry for any frustration the consumer may have experienced. We welcome all feedback as it helps us to identify potential opportunities for improvement. Sincerely, Farmers Insurance Group
Frequently asked questions about Sady Zayas-Visser Agency
How is Sady Zayas-Visser Agency rated?
Sady Zayas-Visser Agency has a 3.9 star rating with 339 reviews.
When is Sady Zayas-Visser Agency open?
Sady Zayas-Visser Agency is closed now. It will open tomorrow at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com