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Roy Inch & Sons Service Experts

4.8

About this business

Roy Inch & Sons Service Experts is proud to have been bringing heating, cooling, indoor air quality, and plumbing services to their communities for over 85 years. 

Location details

3500 White Oak Rd Unit B-1, London, ON, N6E 2Z9, Canada

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.81,861 reviews
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Private User's profile image
Private User 
5 years ago

Excellent professional service Jesse was our service provider. He was friendly, professional and right on time. We had no heat at 730 am and he was there at 915 am and we had heat. Jesse called ahead to let us know he was on his way, removed his boots every time he went in and out. Very happy with the service. 

Business response:

Hello!We strive to provide excellent service and are thrilled to hear that was reflected during your recent experience! 

wallie's profile image
5 years ago

Gas Fireplace Replacement Dan F & Sean showed up on time, were friendly, careful, did a very professional job and left the job site as good or better than they found it. They were a fine example of why we have dealt with Roy Inch & Sons for over 30 years. 

Business response:

Wallie, we are happy that the team worked together to provide you with a great experience and truly appreciate your business over the years! 

Private User's profile image
Private User 
5 years ago

Furnace Maintenance I have been a client of Roy Inch & Sons for a number of years. They have been unfailing in their professionalism, strong worth ethic and ability to explain both furnace and air conditioning issues to someone who knows very little about both the furnace and air conditioner. I really appreciate their willingness to take the time to ask questions, listen to answers and then listen patiently to their clients queries. Jesse is clearly part of the team of hard working professionals at Roy Inch. He was thorough ... read more

Business response:

Hi! We have truly appreciated your business over the years and thank you for being such a loyal customer! 

Elaine Andrews's profile image
Elaine Andrews 
5 years ago

Furnace maintenance I dealt with Jesse. Polite and professional young man. He didn’t mind me looking over his shoulder as he explained to me what he was doing. The furnace was running REALLY loud and it was a simple case of changing the filters. Although the filters were changed regularly, they were too dense for the high efficiency furnace. He also changed the batteries in my thermostat. Awesome. I signed up for the air conditioning maintenance package as well. 

Business response:

Elaine, we are glad to hear that you are pleased with our services! Thank you for your review and for being a valued customer! 

Diane's profile image
5 years ago

Service Call New customer to Roy Inch experienced first time service call completed by Jesse who was extremely professional, pleasant and knowledge . He shared with us tips on how to run our system more efficiently. Great representation from your company. So happy we made the decision to go with Roy Inch, good job. 

Business response:

Diane, thank you for taking a moment to share this wonderful review! 

Diya's profile image
5 years ago

Had a great experience from beginning to end Had a great experience from beginning to end, initial contact started with Nathan which was very careful in evaluating all of the issues and concerns at hand also he’s a good listener and very knowledgeable in the field, one thing I noticed he took measurements twice to make sure he had everything accurate before they custom build the duct system to customize the installation, Everything happened in a timely fashion to suit my schedule, next the crew of installers Milton and Dan s... read more

Business response:

Diya, thank you for your business and this wonderful review. We really appreciate it! 

Gord's profile image
5 years ago

Annual flushing of on demand gas water heater Jesse arrived on time and was quite friendly and courteous. He explained what he was doing and noted the technical aspects of the process. He was able to book next year's appointment. 

Business response:

Gord, we appreciate your business and thank you for this great review! 

Kathy Perry's profile image
Kathy Perry 
5 years ago

spring pre-scheduled air conditioner maintance Jessie called before he came, arrived on time and was very professional and polite. He gave worked quickly and answered all my questions. I was exceptionally pleased with both Jessie and the service he provided, but I would expect no less from an employee of Roy Inch. I will always deal with your company for any of my service needs. 

Business response:

Kathy, thanks for being a loyal customer and sharing your positive experience! 

Private User's profile image
Private User 
5 years ago

Complete Satisfaction From a service problem call/suggested options to a complete new heating and air conditioning unit installation--the entire experience was fabulous. Jason (service call)/John (salesperson) /Milton,Dan and Rob (installation) are the reason collectively why we chose Roy Inch and Sons.(Reputation for quality, attention for detail, service second to none, and complete customer satisfaction). All contacts from start to finish were knowledgeable, personable and professional. 

Business response:

Hello! We are happy that the team worked together to provide you with a great experience! 

Frequently asked questions about Roy Inch & Sons Service Experts

How is Roy Inch & Sons Service Experts rated?

Roy Inch & Sons Service Experts has a 4.8 star rating with 1,861 reviews. 

When is Roy Inch & Sons Service Experts open?

Roy Inch & Sons Service Experts is open now. It will close tomorrow at 12:00 a.m.  

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