Roto-rooter Plumbing & Drain Service's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Roto-rooter Plumbing & Drain Service

4.7

About this business

When Indianapolis needs a plumber, they call Roto-Rooter. We are available 24 hours a day, 7 days a week. Residential & Commercial Services. Trusted & Recommended since 1935, Roto-Rooter offers unmatched plumbing services backed by an 80+ year reputation for quality. 

Location details

6809 Hillsdale Ct, Indianapolis, IN, 46250, United States

Get directions
WeekdayScheduleStatus
Mon12:00 p.m. to 12:00 p.m.
Tue12:00 p.m. to 12:00 p.m.
Wed12:00 p.m. to 12:00 p.m.
Thu12:00 p.m. to 12:00 p.m.
Fri12:00 p.m. to 12:00 p.m.
Sat12:00 p.m. to 12:00 p.m.
Sun12:00 p.m. to 12:00 p.m.
4.7128 reviews
Select a rating
Sondra Moore's profile image
Sondra Moore 
recommend  Recommended
6 years ago

i had a leak in my toilet a man by the name of justin fixed it he was very polite and answered all my questions i was very thankfull for him coming and fixing it he was a very competent employee thank you 

Eric Benson's profile image
Eric Benson 
recommend  Recommended
6 years ago

Quick and thorough service. Found the issue and told me upfront what the charges will be. Also called their partners in water damage restoration to come and look at it and no I am just waiting for my insurance and I will be calling them! Great Work! 

Michael Richmond's profile image
Michael Richmond 
7 years ago

If I could give 0 stars, I would. What an absolutely terrible experience. I've been waiting 48 hours just to get someone to my house, still haven't shown up. Couldn't get anyone on the phone. Possibly the worst customer service I've ever experienced. 

Jacob Potter's profile image
Jacob Potter 
recommend  Recommended
7 years ago

Had a main line backup and a secondary backup in my basement. Kris came out and handled them both quickly and effectively. Really appreciate the help and low cost on the job. Thanks! 

Kieshia Hooten's profile image
Kieshia Hooten 
7 years ago

I am so disgusted by the hold recording you get when waiting for a Customer Service representative. They basically promise GREAT service but don't tend to stand by that. I have been in customer service for 20+ years and I am thankful to say I work for companies that care more about their customers. Not even 60 days later and I have the same issues. They tell me what they do is better than a snake. Well I lasted 2 years with a snake and not 60 days with Roto-Rooter for triple the price. I actually wonder if I even received se... read more

Danielle Poe Cruz's profile image
Danielle Poe Cruz 
recommend  Recommended
7 years ago

They were very prompt. At most it was 30 minutes from the time I made the appointment until Jeff, the plumber, came. He did a great job fixing the problem with my sink and cleaned up after. 

Pamela Harvey Kennard's profile image
Pamela Harvey Kennard 
recommend  Recommended
7 years ago

My experience with Roto-Rooter was excellent. I called and Jeff was there within an hour. We had snaked the drain several times without success, it had to be augered. Jeff was very courteous and cleaned up after. I would recommend Roto-Rooter to my friends and family. 

Jill Wright Stidam's profile image
Jill Wright Stidam 
recommend  Recommended
7 years ago

Due to weather it was a very long wait (which i understand due to the weather) but the dispatchers was completely rude. The tech Jeff J (3069) was awesome. Answered any questions I had, and he is the one that came back out the second time also and helped try to figure out our situation. I give a 5 star because of the tech, but would totally not even give a star at all for the dispatchers that answer the phone calls. Very rude. I also told them that they need to call my number and not the secondary number because it was my hu... read more

Cindy Swanson Williams's profile image
Cindy Swanson Williams 
recommend  Recommended
7 years ago

I was very happy with Jeff. He was very friendly and did a great job on the coldest day in Indy in years. I needed my drain snaked and he was very efficient. I also want to point out that I called a competitor first and got nothing but run around about when they would be here and how much it would cost. Jeff and Roto Rooter were very upfront about the time and cost. I will definitely make them my first choice next time and recommend them to my friends. 

Frequently asked questions about Roto-rooter Plumbing & Drain Service

How is Roto-rooter Plumbing & Drain Service rated?

Roto-rooter Plumbing & Drain Service has a 4.7 star rating with 128 reviews. 

When is Roto-rooter Plumbing & Drain Service open?

Roto-rooter Plumbing & Drain Service is closed now. It will open at 12:00 p.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com