Romanoff Renovations

Melissa H 

on BBB

2 months ago

Awful!!! They were unable to make it to their scheduled installation twice!!! They have an arrival window from 9am-12pm and could not seem to make it in this time frame because they were sleeping. So, not only did they NOT show during their scheduled time frame, they did not communicate for each appointment until after 1pm. We had to cancel our plans so they could come get the job done, working late into the evening! Once finished, he had to come back in because he forgot to carpet a closet, which meant staying here even lat... read more

Maria Z 

on BBB

3 months ago

This ********** carpet installer is unreliable. Do not trust this company. If you can install carpet on your own or know someone who does, its better to go that route rather than this installer. 

Tom M 

on BBB

3 months ago

The company ********** uses for installation (Romanoff Renovations) hired a subcontractor with brand new installer that did a shoddy job and was paid a pittance.We had a year-long battle when they refused to properly complete their $8,000 install job and ********** finally (after contacting corporate) gave us back $3,000. I would avoid. 

Christy W 

on BBB

7 months ago

They sent someone to do an estimate. ********** and Romanoff cancelled or no showed 6 times in a row, causing me to lose vacation time. When they finally showed up, they stated the floor was slanted and they could not do the job, causing me to lose yet another vacation day. Read their horrible reviews on Yelp. I will never shop at ********** again. 

Sharyn M 

on BBB

10 months ago

I had a flooring projected given to Gome Depot for waterproof vinyl plank in two rooms after emptying the rooms Romanoff shows up says one room cant be done because there was floor damage the other one shows moisture that was Sept 26 they said they could repair the floor and install both rooms if we treated the other floor with Kilz I paid someone to have that done and asked them to send somebody to finish removing the carpet to make sure there were no other issues they came yesterday they sent someone to take up the carpet ... read more

Shayn M 

on BBB

10 months ago

I was scheduled to have flooring delivered me in September it is almost two weeks latter and still no install first they told me one room needed a floor repair and that they would do it and then install but another installer came out said floor was fine but threshold needed repair which they dont do and that Kilz had to be applied to the floor in the other room that was to be done the morning of the install is when they tell me they cant do the repairs and I need to reschedule Ive moved all my personal items from these rooms... read more

Barb C 

on BBB

a year ago

We have renovated 3 homes in the past 10 years and Romanoff Renovations was, by far, the worst contractor that we have dealt with. We purchased carpeting from ********** and they sub-contract their flooring work to Romanoff. Initially, the men came to remove the old carpet and pad. We are in a 125 year old home that has old waffle pad and late on a Friday afternoon they walked out stating they couldn't/wouldn't remove the pad. Finally, after two weeks they sent another crew. This crew showed up thinking they were installing ... read more

Tim C 

on BBB

a year ago

I just got off the phone with ********** at romanoff in *************. What a completely unhelpful employee. She refused to call the government agency that told me she was wrong and even refused to call ********** because she "knew" that person. I was informed that she had been on the job a WHOLE year and didn't need to speak to anyone else about the issue at hand. I wouldn't hire her to clean toilets, much less deal with customers for my business. I had some flooring installed a year ago by these people and it was a complet... read more

Gregory H. 

on BBB

a year ago

Romanoff Renovations did a great job on my flooring project.However they were very sloppy and inconsiderate. First there was grout everywhere. The walls of the bathroom, covered on a chair on the porch and on the door. A little cleaning would have been nice.Second, the bosss husband used the bathroom and urinated all over the toilet and floor. Lastly he turned off the hot water in the bathroom. I dont know why!!!