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Rock Valley Credit Union

4.1

About this business

Location details

1201 Clifford Ave, Loves Park, IL, 61111, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:30 p.m.
Tue8:00 a.m. to 5:30 p.m.
Wed8:00 a.m. to 5:30 p.m.
Thu8:00 a.m. to 5:30 p.m.
Fri8:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
4.1289 reviews
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Anthony Melgaard's profile image
Anthony Melgaard 
recommend  Recommended
5 years ago

i went to RVCU on forest hills road.... had Ashley (I'm pretty sure it was Ashley, young brunette) help me...i asked 150 questions and she answered them all with a big genuine smile. I love this bank... best service ever! Hillary in the loan department is a legend.... seriously....i have never had a bad experience. HR lady at the branch was high energy and engaging ... thank you Ashley and Hillary!! you guys are huge rockstars and I'm just mad it took me this long to join RVCU!! wasted 15 years banking with a larger corporat... read more

Ashley Benton's profile image
Ashley Benton 
recommend  Recommended
5 years ago

We just purchased a new vehicle and Edgar was so helpful. In the past we just used the dealership financing until a friend of mine who works for rock valley credit union, Felecia, informed me of the better rates. The dealership couldn’t even compete with the rate we got. They were so helpful throughout the entire process and I still can’t believe how easy that was. Thank you all so much! 

Bill Nesemeier's profile image
Bill Nesemeier 
recommend  Recommended
5 years ago
Claudia Cervantes's profile image
Claudia Cervantes 
recommend  Recommended
5 years ago

I just want to congratulate the Rochelle branch. Norma and her staff are very professional and always go the extra step to accommodate and help. Claudia Cervantes 

Danielle Rose Lee's profile image
Danielle Rose Lee 
recommend  Recommended
5 years ago

Let me just say that everyone should get their mortgage loan through Rock Valley Credit Union. Rhonda Graves really worked hard for us and gave us the lowest interest rate and closing cost. She is phenomenal to work with and gets down to the point and works fast and efficient. Theresa Banta is also one of their strongest mortgage lenders there and helped us really get the ball rolling. She gave me peace of mind when I had questions and always was easy to get a hold of when needed. If you want people that care and will help y... read more

Brenda Lamont Lehman's profile image
Brenda Lamont Lehman 
recommend  Recommended
5 years ago

We have refinanced our truck loans and got excellent interest rates and service. Donna was great, very helpful and efficient. We received a quick answer about the loan approvals. Thank you RVCU!!! 

Cory Stolberg's profile image
Cory Stolberg 
6 years ago

Their tag line “Taking the fear out of banking” is completely false. Thought we would be treated better here than a bank, big mistake. If you don’t have a credit rating that you can walk on water with, forget it, underwriting won’t bother even considering you. On top of which, you can’t find anyone that might even care about your situation. Might be time to be looking elsewhere! 

Gary Young's profile image
Gary Young 
6 years ago

Just closed on my mortgage two weeks ago. Was so easy and painless! Rhonda and Theresa were there every step of the way to answer any questions that I had! Thank you again 

Amy Swain Novak's profile image
Amy Swain Novak 
recommend  Recommended
6 years ago

I worked with Andy Poffinbarger and he was incredible! He was prompt in returning phone calls and emails. He even called the dealership on my behalf which was going above and beyond. I would highly recommend him! They definitely treat their members well and make you feel well taken care of. 

Frequently asked questions about Rock Valley Credit Union

How is Rock Valley Credit Union rated?

Rock Valley Credit Union has a 4.1 star rating with 289 reviews. 

When is Rock Valley Credit Union open?

Rock Valley Credit Union is open now. It will close at 5:30 p.m.  

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