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Rk Chevrolet Body Shop
- Car Dealers
- Virginia Beach, VA
About this business
Location details
2651 Virginia Beach Blvd, Virginia Beach, VA, 23452, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Business response:
Dear Ciara K., Thank you for your comments, I apologize for the inconvenience this has caused. I understand that you did discuss this earlier with our body shop manager, Pat Howard. I know he will help to make this right. I am sorry your experience was unsatisfactory. Sincerely, Shelly Glazer, Customer Satisfaction Manager, 757-431-6539
R K Chevrolet is one of the best car and truck dealers in Hampton roads. Bought my truck 2002 and they have been taking care of it the whole time. Great service folks.
Business response:
Dear Grady Wierzbicki, Thank you for your kind comments about our service department and RK Chevrolet. We appreciate you! Sincerely, Shelly Glazer, Customer Satisfaction Manager (757) 431-6539
Very rude so called GM "skylar Bates" will never ever go to Rk again!!!
Business response:
Dear Nabil S., I am sorry. I would like to help. Please call me. Sincerely, Shelly Glazer, Customer Satisfaction Manager 757-431-6539
Mike Hill in commercial sales has gone above and beyond to ensure his commercial customers are happy! Its so nice to have people in business that care about their customers and when your in business it's important to have your dealership support you by never having down time! They have done a great job for us at Atlantic Heating and Cooling!
Business response:
Dear Brad Adams, Thank you for your kind words about Mike, he does an amazing job for his customers. Customer satisfaction is very important to us and we are happy to hear that Mike provided that for you and your company at Atlantic Heating, Cooling, Plumbing & Utilities! Sincerely, Shelly Glazer, Customer Satisfaction Manager (757) 431-6539
I would recommend Rk Chevrolet to everyone I know who is looking for a car! I've dealt with Ron Coleman both times I've been there. He is great! He actually cares what he puts his cutomer in and it didn't take all day to do paperwork! Thank you RK!
Business response:
Dear Quisha L., We appreciate your kind words about Ron, he does a great job for his customers! Congratulations on your purchase and thank you for your loyalty to RK Chevrolet in Virginia Beach! Sincerely, Shelly Glazer, Customer Satisfaction Manager (757) 431-6539
Had the absolute best experience here. They made my dream of having a full sized truck happen!
Business response:
Dear Jessica S, Thank you for your kind words. We are happy that you had the best experience with us and that Tom helped make your dream come true in getting your full sized truck! Sincerely, Shelly Glazer, Customer Satisfaction Manager (757) 431-6539
RK Chevy was a phenomenal dealer to work with, but most importantly, my point of contact (who ended up selling us a vehicle), Andrew, was great. I do have to honestly say that if it wasn't for Andrew, I would NOT have bought the vehicle from RK; he was very professional and it made for a comfortable buying experience. Thank you RK, but really, thank you Andrew!!!!!!!!!!!!!!!
Business response:
Dear Patrick S, Thank you. We are glad you thought Andrew was very professional and that he made your buying experience comfortable. Sincerely, Shelly Glazer, Customer Satisfaction Manager (757) 431-6539
Sales is great. However service department is the worst I've ever had to deal with! I never seem to be able to catch a break with them. If they're not breaking more things on my vehicles, I'm constantly going back to get what they just did repaired. Several times when they tell me they're done and it's fixed I get there and it's already broke! Currently they have my Suburban replacing a cable in the 3rd row seat, for the 4th time! What was supposed to be an hour job has turned into them giving me a rental vehicle. Instead of... read more
Business response:
Chip B., Thank you for your comments. I do apologize for your unsatisfactory experience, we obviously failed you. We apologize that this repair tool longer than it should have. I want to help. My direct dial number is 757-431-6694. Sincerely, Doug Reader, Service Manager
Frequently asked questions about Rk Chevrolet Body Shop
How is Rk Chevrolet Body Shop rated?
Rk Chevrolet Body Shop has a 4.6 star rating with 554 reviews.
When is Rk Chevrolet Body Shop open?
Rk Chevrolet Body Shop is open now. It will close at 9:00 p.m.
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