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Riverside Kia
- Car Dealers
- Riverside, CA
About this business
Location details
8100 Auto Dr, 8100 Auto Dr, Riverside, CA, 92504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
If I could give -negative 10 Stars I would i was completely disrespected treated like trash and kicked out of there show room by there sales consultant Michael Nino because I asked to not work with one of there sales men by the name of Carlos who had completely lied to me brought me in with false advertisement waisted 2 weeks of my time having a vehicle shipped to me and promised and told repeatedly not to worry they could get me in this upgraded vehicle for the same price if not less then what I was already paying. Nino was... read more
BEWARE!!! of salesperson James Hernandez. My daughter and I came in February 2020 (2 weeks before end of lease)to get a idea on what some of the excess mileage and minor damage would cost upon return of our leased vehicle. We were presented an offer if we get into a new lease today that no money would be due for excess mileage or damage on the returned car. Fast forward to earlier this month. I purchase a new truck and my credit report says 2 Kia’s still active. I call Kia finance and they said there’s an outstanding amount ... read more
Recommendedatención servicios de calidad . creo se deben enfocar un poko más en los hispanos
we have purchased 3 cars from them. last one we purchased had one set of keys and we were told that they will order and give us 2 set. now they said they never said they would. unfortunately for us we also purchased a service contract that was for oil changes with synthetic oil. they changed the oil and filter but not synthetic just standard oil. and yes we paid the extra for said oil. and the sales manager called me a liar. not exactly in those words, but still did. we will never purchase another car from them again. shame ... read more
RecommendedMy husband bought a car from them and it was a good experience.
Business response:
April, thank you for your honest feedback. I would like to apologize on behalf of all of us here at Riverside Kia. We are very sorry for the 1 star experience you received. There was a lack of communication and system issues on our part. We appreciate your business and would appreciate the opportunity to speak with you. If you would like to speak with someone about this further, please contact me at your earliest convenience. Mark Aiken, Owner, 951-509-1000
The service manager was rude on the phone didn’t call me to let me know it was going to take longer they didn’t pick me up like they were suppose to really bad service except for the service secretary
Horrible customer service. Tried for the third and final time to give them a chance. Girl on the phone transferred me To service. They didn’t answer and it bounced back to her. I was just told “guess they are busy.” This just seems to be the norm. The time before I tried walking In and when I walked in the office I wasn’t acknowledged. I looked at the guy who was at the end of the room and asked if he could get me in for an oil change and he didn’t even look up and told me no. Never dealt with service advisors like that. The... read more
Great place. Sal is the best person in service area.❤️
Frequently asked questions about Riverside Kia
How is Riverside Kia rated?
Riverside Kia has a 4.3 star rating with 3,032 reviews.
When is Riverside Kia open?
Riverside Kia is open now. It will close at 9:00 p.m.
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