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30800 Santana St, Hayward, CA, 94544, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
***** is very professional extremely knowledgeable, and listens to the client.His goal is customer satisfaction and will work with you to accomplis that goal,
Business response:
****, ***** is definitely an All-Star! Thanks so much for taking the time to share this with us and we will let him know how happy you are :)
I wish I could give them a higher rating, but they took no care for the project once we paid for it. We had one request - they they save the 80 year old bronze hardware on the door (worth between 600 and **** last glance at Etsy) and they promised me twice they noted it. We planned to use the hardware on another project. The day of the installation, they carted the door and hardware away and then told us they disposed of it immediately and couldnt get it back. We spent so much time, and had to deal with multiple visits becau... read more
Business response:
Ally, my apologies for your experience. Our Installation manager has been reaching out to you to discuss a resolution. We apologize again for the inconvenience and will do all we can to turn this around for you.
I bought another brand windows 25 years ago which were not properly installed and always drafty. The Renewal by Andersen installers ensured each window was well insulated, as part of the installation. The installation team was very professional and courteous working mostly outdoors. They covered everything indoors to minimize dust and clean up well afterwards. I can already feel the difference (no drafts) and would recommend Renewal by Andersen to anyone that needs replacement windows.
Business response:
thank you for your review...
Highly recommend. **** and his crew were punctual, professional and courteous. With two toddlers around they were patient with them as well. Sales rep reached out to us as well as home office. Thanks for a job very well done. And the windows look great!*****
***** ******************* did a perfect job of explaining to us why our new window was not locking properly, and of fixing the problem by adding the correct number of shims !****
Business response:
****, you're always in *************** with ***! Please never hesitate to call us if you need anything - we're always here for you. Thanks!
******** windows and their superior Innovation did a phenomenal job of installing our bay-windows. All products are of the highest quality.One year after installation Renewal by Andersens field service mgr. and technician stopped by the house to get our feedback!We couldnt be more pleased !The products /installation team/And guarantee are truly appreciated Thank you ***** and *************************
Business response:
*****, never worry - you're part of the Renewal family and we are ALWAYS here for you! Thanks and never hesitate to call if you need us :)
Promises made, promises kept.Courteous,professional craftsmen and clear communication, throughout.We highly recommend this company, for any window and or door replacement.
Business response:
****, the experience you shared is exactly what we strive to offer every one of our customers. Thank you so much for sharing, and welcome to the Renewal family!
Excellent service. Installers found bolts were missing from a hardware package for our patio door. They requested the project manager to schedule a follow up visit to bring bolts and complete the install. That night I received a text about the follow up visit schedule. Following day, ******** contacted us, asked if he could come and complete the installation earlier than scheduled. He completed the work and it looks good.
Business response:
******, that's wonderful news! We're glad our crew took such wonderful care of you - you deserve it. Thanks and welcome to the Renewal family :)
The customer service is excellent. Great quality windows, punctual and ***********************. They did everything to minimize the dust and covered ************* and floors well. Very efficient and took the time to show us how the windows and doors lock, unlock, open, etc. Highly recommend!
Business response:
****, that's wonderful news! We're glad our crew took such wonderful care of you - you deserve it. Thanks!
Renewal By Andersen of San Francisco has a 4.8 star rating with 2,600 reviews.
Renewal By Andersen of San Francisco is closed now. It will open tomorrow at 8:00 a.m.
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