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Rejuvenation
- Retail
- Portland, OR
About this business
Located at the corner of Southeast Grand Avenue and Taylor, our Portland store occupies the ground floor of the historic c. 1905 Neustadter Building. You'll find 12,000 square feet of lighting, hardware, furniture, and rugs, along with one-of-a-kind salvage and restored antiques.
Location details
1100 SE Grand Ave, Portland, OR, 97214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
I ordered a simple gift card in November to give my son-in-law for Christmas. I received tracking updates that it was on its way for weeks - all the way until January 20th when I finally called Williams-Sonoma out of desperation and frustration. After 45 minutes of being put on hold I was told they would look into the problem and get back to me. I have just received a tracking notice that a replacement will be delivered Feb *****. That's almost another month, and 3 months after a simple gift card was ordered! How can they do... read more
I had items in my Pottery Barn shopping cart. I received two emails noting Free Shipping on my cart. I went to my cart to place the order and was charged with Shipping. I spoke to customer service - was on on the phone 1 and 1/2 hours and was told because the emails, which came from Pottery Barn, did not have a code, they would not honor the Free Shipping. I was going to purchase almost $600 in merchandise. Needless to say I am without the dishes I wanted to order, but I refuse to let any company take advantage of me. DO NOT... read more
Sold us an expensive piece of nursery furniture with the claim that the item would be delivered with ********************* a major metropolitan ** city is viewable from our neighborhood but I guess our ZIP Code didn't qualify?We learned this the hard way, expecting a dresser for a newborn to a home with a disabled adult and a 5-month pregnant woman's home that would be carried up and assembled. Instead it was dumped off at the front door by UPS.West Elm/Williams Sonoma wouldn't give us a credit, an explanation, or any sort o... read more
They sold me an item that doesnt exist. Nowhere on the website or order confirmation did it say the order was back ordered (it was a birthday presented so I ordered it specifically for the delivery date in mind). They keep pushing back the delivery date and lying about it to me when I contact support. Their support told me to return it on the website if the shipping date was too late, only for me to discover its considered NOT returnable since it hasnt been shipped yet. This seems like a scam to me and Im shocked any reputab... read more
BE AWARE, STAY AWAY FROM THIS SCAM WEBSITE. It was the worst online shopping experience I had all my life. Ordered a kettle on 9th, Jan which was expected to be delivered on 21th Jan and has not even prepared to ship after a week. I called customer service and they said it's the date when they will be receiving the product from the importation center!! Then why the h*** are you showing that day as the expected time to deliver to the customer?? They already knew that and just to get customers they're FALSE ADVERTISING!! They ... read more
**************** for a piece of furniture that I purchased through West Elm back in November **** was horrible! I was told delivery would be mid December and when It wasn't I was told it would be December 27, 2021 through January 14, 2022. When I contacted customer service this afternoon they told me the reason it hasnt been delivered is because I needed to contact another company to schedule the delivery! Now it is supposed to be delivered the end of January. NO ONE from the company ever stated I needed to do this!I will ne... read more
Only giving one star because zero isn't an option.I ordered stools back in July 2021. When I placed the order they state it would not ship until the end of October. Not ideal, but understandable with supply chain issues. I didn't hear anything else until September when they sent an email saying they would not ship until early January. Again, not great, but given supply chain issues I let it go. Beginning of January, I haven't heard anything, so I checked the website for a status update and see the ship date has moved to mid ... read more
I ordered chairs from west elm A year ago and still have not received them. Whenever I reach out the say its an issue with the distribution center and give me the run around. Now they arent expected till April 2022. It will be a year and half. I have a table and no chairs and no one will do anything to help me!
I am only giving one star because I have to. I ordered sheets in Octoberemailed weeks later saying it would not be shipped until Decemberanother email weeks later saying February! I tried to cancel the order and West Elm wouldnt let me. Thank goodness I used PayPal and they helped me get my money back. Now I received a threatening email saying I am fraudulent. This better not mess up my credit score
Frequently asked questions about Rejuvenation
How is Rejuvenation rated?
Rejuvenation has a 1.5 star rating with 1,101 reviews.
When is Rejuvenation open?
Rejuvenation is closed now. It will open at 11:00 a.m.
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