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Rejuvenation
- Retail
- Portland, OR
About this business
Located at the corner of Southeast Grand Avenue and Taylor, our Portland store occupies the ground floor of the historic c. 1905 Neustadter Building. You'll find 12,000 square feet of lighting, hardware, furniture, and rugs, along with one-of-a-kind salvage and restored antiques.
Location details
1100 SE Grand Ave, Portland, OR, 97214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
I bought a desk and it arrived broken. I returned this desk and they sent me a new desk (finally) after I already got a desk elsewhere. I returned the second desk. I have called them 3-4 times to request my refund. I still have not received the refund. Each time a customer service rep says that they fixed something in the system and I will receive my refund in two weeks. I still have not received it and it's been at least a couple months since the desks were sent back. West Elm, I really need my money back. Can someone at yo... read more
I bought ONE thing from ******* Sonoma and they will NOT unsubscribe me from their emails. For MONTHS I have been hitting the "unsubscribe" button and at one point called customer service, who assured me my email was taken off. If you are going to order something from here give a fake email address because they will never leave you alone.
Ordered some furniture that was supposed to arrive in 2-4 weeks. Threee months out still no one can tell me when it may be available for delivery. Shameful.
The absolute WORST company Ive ever dealt with in my life!!! We have spent THOUSANDS of dollars with them over the years & have been treated like S*** over a custom couch (Harmony ******** we ordered in September 2020. There was a 3 month delay only for the couch to be delivered with fabric damage, multiple calls between date of purchase & date of delivery. Just a few months after delivery, the feathers in the pillows started coming out, A LOT. They are practically empty although they were never filled up to begin with. We g... read more
Absolutely horrifying! I ordered 3 in stock items back in October with a delivery of the end of October. Its now December and I have yet to receive the merchandise yet they have been holding onto thousands of dollars! Total disaster of a company! Do not buy from them!
Terrible company. Never again!!! They sell products they do not have in stock and notify you weeks later it is on back oder. **************** is worthless - They only care about *****-pinching. This used to be great company...
I have had an incredibly frustrating experience with an online Pottery Barn order. Multiple calls and e-mails and no resolution. Received a white wooden hutch instead of a brown leather chair. Was promised by a supervisor that shed email me in two days and call that week. Stayed home waiting for nothing. Another customer service agent did a replacement order and once again, the order was cancelled. Ive always associated Pottery Barn with high quality and excellent customer service. Three months later I have no chair, a dozen... read more
Im a long time West Elm fan and customer. Quality is variable by product but stylish. I just ordered from them for the last time. My items had a system glitch and then sat in the warehouse for months, with no contact for delivery scheduling. When i finally called, it took 8 tries and and about ***** transfers to finally be scheduled for delivery. Unacceptable.
Ive been waiting for the dining table I ordered for almost 8 months now. Everytime I call pottery barn customer service, theres not even an ounce of sympathy nor a mere apology for the long delay. Then they started charging me for an item that was not delivered to me yet because accg to whom i talked with, part of the table arrived at their delivery center already. I call them everyweek to get updates because there is no communication from them, no email notification or any of some sort. I have to do the follow up call just ... read more
Frequently asked questions about Rejuvenation
How is Rejuvenation rated?
Rejuvenation has a 1.5 star rating with 1,101 reviews.
When is Rejuvenation open?
Rejuvenation is open now. It will close at 6:00 p.m.
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