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Rejuvenation
- Retail
- Portland, OR
About this business
Located at the corner of Southeast Grand Avenue and Taylor, our Portland store occupies the ground floor of the historic c. 1905 Neustadter Building. You'll find 12,000 square feet of lighting, hardware, furniture, and rugs, along with one-of-a-kind salvage and restored antiques.
Location details
1100 SE Grand Ave, Portland, OR, 97214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
West Elm is the worst. Theyve lied to me more than I can count. Told me they wouldnt charge me for any piece of furniture until it was ready. Ive been charged for everything, still dont have the bedroom set and I cant get an actual date for delivery. Will be contacting my states AG. Just advice to the wise, dont order from this company. Look online at all the negative reviews before you think about ordering. I wish I had.
Ordered a bed in November 2021. It was delivered in March 2022 but missing the screws that held the bed together. Waited for months for the screws that were "on their way" but never came (they still haven't). In July, they promised me a partial refund. Over 30 calls and numerous emails later, I'm still waiting for that $520 partial refund they promised me for my troubles. I had at least a dozen calls with them saying my credit card wouldn't accept the refund/I had a different credit card number than the original purchase (no... read more
Their shipping & processing fees are NOT transparent. They hide it until you go all the way to place the order & then it shows up after you have paid. It is super underhanded & dishonest. Really unfortunate & I will NOT be shopping with them again - I can get much better ********************** from many other retailers
I purchased a dining room table from Pottery Barn April 2022. When I placed the order, the delivery date was end of July. That date came and went. Every time I check my order status the date keeps geting pushed further back. **************** would just tell me that it would arrive by the next date. On Dec. 8th I received an email stating I had placed another order (I had not). I called **************** and they said my original order was replaced by this order but could not give me a reason. The delivery date is now March 20... read more
Similar to other reviews, I placed a furniture order in July 2022. At the time, my piece was listed as ready to ship. Since then, multiple excuses, ignored messages, and confusion have brought us to Dec 2022 with no clear delivery date in sight. My credit card has incurred five separate pending charges for the amount of the couch. When I mention this to customer service, they respond as if its normal, and reassure me its fine since the amount isnt actually posting or clearing my account. However, these pending charges do tie... read more
I ordered a dining table, 8 chairs, a king sized bed, 2 bedside tables and a dresser on Sept 7. Chairs and bed were custom order so I understand it takes a while. I was charged for the dining chairs on Oct 13. According to the tracker, items were slowly beginning to arrive at the warehouse but since the items were white glove delivery, they were holding everything to make 1 delivery. Cool, works for me! Finally received email on Nov 27 to schedule delivery for all items! Scheduled delivery for Dec 16. On Dec 13, I get an ema... read more
Pottery Barn - worst service ever. Lies about product and delivery times. Unorganized. No call backs when promised. I spent over $5,000 and they delivered half my order. And left me to figure out the rest. Cant get a manager to call me back to save my life. **** never work with this company again.
Ordered a ****** Square Arm Upholstered Left Arm Loveseat with Double Wide Chaise Sectional from Pottery Barn Sept16,2022. Received email and voicemail saying it would be delivered Nov 30th. We gave away our Sofa on Nov 27th to make room for the new Sofa. They never showed up even after receiving text messages that they would deliver at 5 PM on the Nov 30th. We then called Ryder delivery and was told the leg was broke on the Sofa to Call Pottery barn for Eta. Pottery barn then told us to call ***** back, ***** couldn't find ... read more
Ordered a ******************* and matching Shams at the Pottery Barn Website on Nov 25,2022. The website order confirmation stated delivery would be Dec 2nd - Dec 5th. Their website shipping information guarantees delivery in 3-5 days. A couple days later I received and email stating the Shams would not arrive until Jan 26, 2023. With no other correspondence after Dec 5th, I called customer service and discovered part of my order was cancelled and the other half was not shipped yet and likely not available. This was supposed... read more
Frequently asked questions about Rejuvenation
How is Rejuvenation rated?
Rejuvenation has a 1.5 star rating with 1,101 reviews.
When is Rejuvenation open?
Rejuvenation is open now. It will close at 6:00 p.m.
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