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Red Robin Gourmet Burgers

4.0

About this business

Red Robin was established in 1969 in Seattle, WA, and we have now grown to over 475 locations nation-wide and in Canada. Our Guests keep coming back to Red Robin for fun and craveable Gourmet Burgers, great service and family friendly atmosphere, as well as the satisfaction of knowing all the things that we do to make sure we're serving the highest-quality food available. We offer more than two dozen innovative gourmet burgers served with Bottomless Steak Fries (which means free refills!) and more than 100 different toppings... read more

Location details

17301 Valley Mall Rd, Hagerstown, MD, 21740, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.01,739 reviews
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Debby Wease's profile image
Debby Wease 
8 years ago

Burger was great. Just getting the bar tender to wait on you is always a hassle. Quite annoying when you can see she's not busy. 

Tyler Bradshaw's profile image
Tyler Bradshaw 
8 years ago

The food was excellent the service was fantastic I love the restaurant my favorite place to be with my wonderful boyfriend and friends to 

Ashley Taylor's profile image
Ashley Taylor 
8 years ago

Horrible service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! 

Linda Siviero's profile image
Linda Siviero 
8 years ago

We had a hard time. Wrong bugar then they charged us for 5 bugar we only got charged us 1.00 for gluten rolls we didn't ge. We ask for fries for 3 got 1 terrible service. 

Heather Crummitt's profile image
Heather Crummitt 
8 years ago

Terrible service. We were told 30 mins, they texted us in 10, then they had argument about how to seat people-in front of us. Took us to a dirty table, 20 mins to order. Unattentive server, asked how we were and kept walking so we couldn't answer. No drInk refills & cold, greasy fries. 

Tayte Mylnari's profile image
Tayte Mylnari 
8 years ago

Slow service, long wait for food.. saddest looking burger and fries i have ever seen. Irritated the whole time.. and im still sitting here. 

Rebecca Monteiro's profile image
Rebecca Monteiro 
8 years ago

First and firstmost i couldn't have being in better company and the food was awsome we eat till we couldn't eat no more��� and is great to just eat anything you want like you paying for it ��� and than just jump in the car and go home.... 

Jennifer Valenzia's profile image
Jennifer Valenzia 
8 years ago

My husband and I went in on November 29. As soon as we walked onto the grey slate floor he and I almost fell, the floor was so slick. We werent the only ones to almost fall either. We watched several people come in and slip. (The floors were not wet and if it was there was no wet floor sign) When I went to use the ladys room there was a musky smell and fruit flys flying around my head and on the walls. Same thing happen when my husband used the mens restroom. Our appetizer had set out and the cheese on it had congealed and t... read more

Chanda Thompson's profile image
Chanda Thompson 
8 years ago

Service was slow, waitress was poor, failed to bring refills and check on our satisfaction. When we brought it to the managers attention the excuse was "she's new". Food wasn't the best quality. At check out our waitress failed to bring our change 3 times and kept saying, I'll be right back. Was very disappointed. 😞 

Frequently asked questions about Red Robin Gourmet Burgers

How is Red Robin Gourmet Burgers rated?

Red Robin Gourmet Burgers has a 4 star rating with 1,739 reviews. 

When is Red Robin Gourmet Burgers open?

Red Robin Gourmet Burgers is closed now. It will open at 9:00 a.m. 

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