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17301 Valley Mall Rd, Hagerstown, MD, 21740, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Burger was great. Just getting the bar tender to wait on you is always a hassle. Quite annoying when you can see she's not busy.
The food was excellent the service was fantastic I love the restaurant my favorite place to be with my wonderful boyfriend and friends to
Horrible service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
We had a hard time. Wrong bugar then they charged us for 5 bugar we only got charged us 1.00 for gluten rolls we didn't ge. We ask for fries for 3 got 1 terrible service.
Terrible service. We were told 30 mins, they texted us in 10, then they had argument about how to seat people-in front of us. Took us to a dirty table, 20 mins to order. Unattentive server, asked how we were and kept walking so we couldn't answer. No drInk refills & cold, greasy fries.
Slow service, long wait for food.. saddest looking burger and fries i have ever seen. Irritated the whole time.. and im still sitting here.
First and firstmost i couldn't have being in better company and the food was awsome we eat till we couldn't eat no more��� and is great to just eat anything you want like you paying for it ��� and than just jump in the car and go home....
My husband and I went in on November 29. As soon as we walked onto the grey slate floor he and I almost fell, the floor was so slick. We werent the only ones to almost fall either. We watched several people come in and slip. (The floors were not wet and if it was there was no wet floor sign) When I went to use the ladys room there was a musky smell and fruit flys flying around my head and on the walls. Same thing happen when my husband used the mens restroom. Our appetizer had set out and the cheese on it had congealed and t... read more
Service was slow, waitress was poor, failed to bring refills and check on our satisfaction. When we brought it to the managers attention the excuse was "she's new". Food wasn't the best quality. At check out our waitress failed to bring our change 3 times and kept saying, I'll be right back. Was very disappointed. 😞
Red Robin Gourmet Burgers has a 4 star rating with 1,768 reviews.
Red Robin Gourmet Burgers is closed now. It will open tomorrow at 9:00 a.m.
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