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Red Robin Gourmet Burgers

4.0

About this business

Red Robin was established in 1969 in Seattle, WA, and we have now grown to over 475 locations nation-wide and in Canada. Our Guests keep coming back to Red Robin for fun and craveable Gourmet Burgers, great service and family friendly atmosphere, as well as the satisfaction of knowing all the things that we do to make sure we're serving the highest-quality food available. We offer more than two dozen innovative gourmet burgers served with Bottomless Steak Fries (which means free refills!) and more than 100 different toppings... read more

Location details

17301 Valley Mall Rd, Hagerstown, MD, 21740, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.01,739 reviews
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Jason Atkins's profile image
Jason Atkins 
8 years ago

Service was impolite. The server who brought our food ignored us as we asked for silverware. She just kept walking. I asked for a burger with no mayo and surprise! Mayo. I also asked that my burger be wrapped in lettuce and there was no wrapping! They cut a head of lettuce in half and put my burger between it. I pulled the burger off and ate it plain. When I mentioned that the burger had mayo on it, the server went out of her way to tell me that the burger comes with mayo. Then she gets the ticket and sees that she wrote no ... read more

Danny Shirley's profile image
Danny Shirley 
8 years ago

Food was good but service was terrible. Definitely wont be returning 

Michael Newsome's profile image
Michael Newsome 
8 years ago

I really did like Red Robin first time I've been there and it it was really nice and had great food I would recommend that place to anybody 

Ellie Harmon's profile image
Ellie Harmon 
8 years ago

Excellent food and service Definitely looking forward to going back 

Chris Custer's profile image
Chris Custer 
8 years ago
Shannon Turley Bigham's profile image
Shannon Turley Bigham 
8 years ago
Robin Hoffman Curtis's profile image
Robin Hoffman Curtis 
8 years ago

I was very disappointed with my meal . The tortelli soup had a nice flavor it was luke warm ,grilled cheese was burnt on one side fries were warm . Sent my moms burger back it was soaked with the juice from her fruit . Daughters burger was over cooked . Having worked in the food industry all my life i was disappointed with the food . The service was fine . The wait was a little long, but understandable due to the busy crowd . First time eating at that particular Red Robin . I will give them another try . 

Jennifer Fegley's profile image
Jennifer Fegley 
8 years ago
Adam Frank's profile image
Adam Frank 
8 years ago

The hostess was more concerned about checking her text messages and making personal phone calls on the Red Robin landline than getting us a table. And it was not busy. Also, a bus boy kept stopping to watch a football game on the tv above our table. He awkwardly stood a foot from our table doing this every 5 minutes. 

Frequently asked questions about Red Robin Gourmet Burgers

How is Red Robin Gourmet Burgers rated?

Red Robin Gourmet Burgers has a 4 star rating with 1,739 reviews. 

When is Red Robin Gourmet Burgers open?

Red Robin Gourmet Burgers is closed now. It will open tomorrow at 9:00 a.m. 

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