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Radisson Hotel Rochester Riverside

3.5

About this business

Situated along the picturesque Genesee River and offering outstanding amenities like free Wi-Fi, bell service, on-site dining and a heated outdoor pool, the Radisson Rochester Riverside is an unbeatable choice for your upcoming stay. Take advantage of our versatile meeting space, a 24-hour business center, airport shuttle service and even a sauna. In addition, the hotel's ideal location in downtown Rochester, NY affords easy access to the adjacent Rochester Riverside Convention Center and attractions such as the Blue Cross A... read more

Location details

120 E Main St, Rochester, NY, 14604, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.51,219 reviews
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Alexandra Johnson's profile image
Alexandra Johnson 
6 years ago

Elevators didn’t work so we had to go all the way around the building to use the only working one- key cards barely worked either. 

John Dedloff's profile image
John Dedloff 
6 years ago

An absolute DUMP! The hotel is filthy! No working elevators over a month. Must travel though the filthy kitchen to use the service elevator. NO VALET PARKING NO BELLHOPS and they refuse to stop non handicap people from parking in the Handicap spots! Avoid at all costs! 

Shannon Monnat's profile image
Shannon Monnat 
6 years ago

This place is a dump. Elevators don't work. Registration computers didn't work. Wi-Fi didn't work. TV remote didn't work. Not enough staff in the bar or restaurant. Paper thin walls. Avoid. 

Judy O'Neil's profile image
Judy O'Neil 
6 years ago

The elevators weren’t in working order, 500 people had use two service elevators The food was terrible, the steak was like a hockey puck. The bathrooms have no where to put your toothbrushes, paste or other items. They need shelves or something in there. In the dining area where the breakfast buffet is served, you have to get your own coffee and juice, why do they have servers then, and why should u tip them, they do nothing for you. I would never recommend this hotel to anyone 

John Downs's profile image
John Downs 
6 years ago

Almost no air conditioning. Only 2 service elevators. With about 3000 elks staying there for convention 

Arun Hundiwal's profile image
Arun Hundiwal 
6 years ago

Elevators were not working and we have to use service Elevators. The hotel was overbooked and had to wait long for breakfast. It’s like a 2 star hotel. 

Theresa White's profile image
Theresa White 
6 years ago

Hotel could not accommodate a convention with Just 2 working service elevators and half the time the escalators were down too. Staff tried their best. Key cards hardly worked If worked at all. Charged us more than they charge normally from websites. Restaurant was small and would not open more seating. 

Patricia Nicosia DelaMotte's profile image
Patricia Nicosia DelaMotte 
6 years ago

I attended the Lions Club Convention this past weekend and stayed at this hotel. The front desk staff was very helpful and friendly but the guest elevators were out and we had to use the service elevators. The walk was very long just to get to them. The people I was with had leg and knee issues and this walk put a strain on them plus we ate at RocBurger. There was not enough staff to take care of the people in the restaurant. Very poor planning on their part. Would I stay there again, probably not. If I had to stay downtown ... read more

Maribel Salabarria's profile image
Maribel Salabarria 
6 years ago

Frequently asked questions about Radisson Hotel Rochester Riverside

How is Radisson Hotel Rochester Riverside rated?

Radisson Hotel Rochester Riverside has a 3.5 star rating with 1,219 reviews. 

When is Radisson Hotel Rochester Riverside open?

Radisson Hotel Rochester Riverside is open now. It will close at 6:00 p.m.  

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