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1200 Wilson Dr, West Chester, PA, 19380, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Wouldn’t recommend. We had to call corporate over a return issue that the customer service representatives wouldn’t fix. The corporate woman who called me back (didn’t get her name sadly) was very rude to my mother ((who’s been a customer for 30 years)), when my mother was trying to ask questions about the return the woman started yelling and then requested to talk to me instead of my mother instead of answering her questions. My mother, my sister or myself will NEVER shop with QVC again. It’s absolutely disgusting how they ... read more
Wow! I can't believe how many of us are having bad customer service problems with QVC! Such a disappointment as I have been a loyal customer for decades.
HORRIBLE customer service. Never respond to messages. Returned an item and had to wait MONTHS for a refund. Quality of items is awful. A ring that was supposed to be high quality turned fingers green. My advice, run the other way and shop elsewhere.
customer service is awful. delivery times are ridiculous. and they do nothing for you when your package is delayed a month... making payments and not paying out right does not justify them having way below par service. Amazon, Walmart and any other company I have dealt with do not have these problems... get it together QVC!! will not buy again will not recommend. EVER. take your customer credit and kick rocks!!
Don't buy QVC right now they are not processing returns and customer service is out of business
Someone charged $1,345.14 to my mother's discover card from QVC. My mom is 90 years old and has dementia and is on lockdown in an assisted living facility. NO WAY she made that charge!
Business response:
Hi Pat, I am sorry to hear this. Please email us at QVCSocialTeam@qvc.com so that we can assist. Barb
My order was supposed to be delivered today and when I track it, it appears that it came to a Texas (where I live), then headed to 3 other states. I’m assuming it’s headed back to QVC! I cannot get in touch with any representative from QVC to get an explanation! They are taking the money out of my account each month, but no merchandise received! Terrible customer service! Cannot understand why QVC is not taking advantage of our staying in days and increasing their customer service. Bet they aren’t reading the many many negat... read more
Business response:
Hi Mark, I apologize for this frustration and would like to see what we can do to help. Please email us at QVCSocialTeam@qvc.com. Cindy
I’ve only had a couple buyers remorse in 6 years. I absolutely love QVC!! What I love now clothing in 4x thank you ! Very hard to find and need a couple pairs of legging type pants. But don’t get paid till tomorrow. I’ll be watching all next month. Much love.. have 3 dusters need pants that cover ankles.💖
I have been trying to return a wig for over a week. I ordered it over the phone and the reps keep saying to set up an account. I have set up 3 accounts. Was told they would email return labels, provided 2 email addresses, no label, not in spam nothing. Now am told "it's not their problem and they will mail a label". NEVER EVER AGAIN WILL I order from this company. Not one customer service rep has any answers. They take your money and that's all. Can never get through on the phone. Please, save yourself trouble and hassle. My... read more
Qvc Studio Tour has a 3.6 star rating with 506 reviews.
Qvc Studio Tour is closed now. It will open at 9:00 a.m.
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