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Quality First Service Group

4.8

About this business

Quality First Service Group is family owned and operated, NOT a franchise. Your satisfaction is our success. No extra charges for Saturday or Sunday! Emergency service is our specialty! Full service plumbing, drain, water heater, and HVAC repair and replacement. Water and sewer lines repaired and replaced with a full excavation department. All work is guaranteed and our warranty is among the best in the business. BBB accredited, Team Dave Logan endorsed, Tom Martino referral list endorsed, 2018 Colorado Companies to watch wi... read more

Location details

929 Telluride St, Aurora, CO, 80011, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat7:00 a.m. to 7:00 p.m.
Sun7:00 a.m. to 7:00 p.m.
4.83,211 reviews
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Dennis B.'s profile image
Dennis B. 
5 years ago

Very fast response to my call. Replaced 14 year old furnace within 24 hours. Tyler, Cody and Nate were great: courteous, efficient and left the house spotless. Definitely recommend. 

Emily D's profile image
Emily D 
5 years ago

My basement flooded from a clogged sewer (wretch) and it was a really gross situation. I called Quality First and was greeted by Emily who made it all better by working to convince a tech to come over last minute! When Eli, the tech, came he had genuine eyes and was immediately trustworthy. He fixed the clog and drained the water in a professional way, all the while sharing his knowledge as he worked. Great company and best of all, you get results! 

Tom O's profile image
Tom O 
5 years ago

They came out 2 hours before the scheduled time to run the main line. Had to remove the toilet to do the job. Reamed out 3 spots of roots a couple of times and put toilet back with new wax ring. Everything is going great. Thank you. 

Business response:

Thank you for your review Tom and Jane! I hope you are well! 

Kathy K's profile image
Kathy K 
5 years ago

Awesome service from Devon the plumber who did the water valve replacements at my condo. He also repaired a leaking refrigeration line which caused damage to my condo. He was very professional & communication skills were awesome. Devon is a great person as well as plumber. 

Business response:

Thank you for your review and for your business! 

Max M's profile image
Max M 
5 years ago

Josh & Andre took twenty minutes to change two facet seats. Charge $300. I hope the BBB accredation. 

Business response:

Thank you again for your reviews Max. I am very happy we successfully repaired the faucet you were unable to repair yourself! It is too bad the Technician was not recognized for his results. A one star review just for price? No call to our office? I am happy we were timely and professional in making these repairs! I'm am sorry you don't see the value of using a company with a reputation that is well above average! Also considering we are licensed, insured, and sent you a skilled service expert to make swift repairs! We were ... read more

Roberta C's profile image
Roberta C 
5 years ago

Excellent customer service! They delivered everything as promised and they finished the job within the promised time frame. I just had the inspection done on the job and it passed without any flaws! They also did a pretty good job leaving the work area clean after the job was completed. 

Business response:

Thank you so much for your review! We appreciate your business and the opportunity to earn your trust! 

Happy customer's profile image
Happy customer 
5 years ago

Eli E***** came to my flat twice for two different plumbing issues. He was fantastic! He explained everything and worked hard on both occasions. I would highly recommend Eli and Quality First Plumbing to anyone in need of a professional, respectful plumbing technician! ( Eli & Mrs. E***** are expecting a new arrival- Congratulations are in order!) 

Business response:

Thank you so much for your review! We appreciate your business! Eli did have a baby girl and all is well! 

CM's profile image
5 years ago

I worked with 3 different service technicians and all three gave 5 star service.They all were very respectful of my home and me. They all knew their job very well. Dealing with the office staff was very pleasant, they were always ready to get things done. This company is definitely a 5 star company. Thank you 

Business response:

Thank you so much for this review! I appreciate the time you took to write this! Thank you also for your business and the opportunity to earn your trust! 

Chuck M's profile image
Chuck M 
5 years ago

I worked with 3 different service technicians and all three gave 5 star service.They all were very respectful of my home and me. They all knew their job very well. Dealing with the office staff was very pleasant, they were always ready to get things done. This company is definitely a 5 star company. Thank you 

Business response:

Thank you so much for this review! I appreciate the time you took to write this! Thank you also for your business and the opportunity to earn your trust! 

Frequently asked questions about Quality First Service Group

How is Quality First Service Group rated?

Quality First Service Group has a 4.8 star rating with 3,211 reviews. 

When is Quality First Service Group open?

Quality First Service Group is closed now. It will open at 7:00 a.m. 

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