This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Pure Bridal is located at 306 S 16th St, Ames, IA. This business specializes in Clothing.
306 S 16th St, Ames, IA, 50010, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Today I sent my mother to check out Pure Bridal, as I live several hours away. I'm looking for a very unique style, so I wanted her to check things out before making an appointment (which is a whole day ordeal). We have been to a handful of stores & were allowed to quickly look before setting up an appointment. At Pure Bridal the staff members are rude to potential customers and "don't like people walking around looking at dresses". Fine by me, I'll take my business elsewhere.
Business response:
Tess, I am so sorry your mom felt we were rude. At Pure Bridal our standard policy is to walk potential customers through the store, giving them a quick tour and then schedule a time to come back for a full appointment. It is important to us that every customer leaves feeling they had a complete and positive experience at Pure Bridal. Your mom happened to catch us at a time when we had multiple appointments going on and had new staff in training. She overheard me explaining our procedures to one of our new hires, and before ... read more
This shop was everything I hoped it would be and more! Such a helpful staff, such amazingly beautiful dresses, and everything was done on such a personal level. I would definitely recommend Pure Bridal to any bride who is on the search for a dress. My dress is perfect (and to die for, I might add). I didn't think I would cry, but I did. This shop has made everything so real for me and for that I thank you!! <3 <3
Pure Bridal was the 3rd place I visited shopping for a wedding dress and by that point I was convinced I would never find a dress I loved. I told the person working with me I was okay with settling on a dress. She promised me, like the others, that she would find my dream dress. Unlike the others she did! She also made the entire process fun! Pure Bridal is magic and I would highly recommend it to any future bride.
Super excited to shop for dresses. I have heard so many amazing things!
Business response:
Hi Alicia Leigh-Love Ewoldt, Thank you for the review! We are excited to have you visit us! I noticed this has 4 stars instead of 5... I didn't know if there was something we could improve upon? I know I leave reviews on my phone and sometimes accidentally hit the wrong number of star :)
Amazing customer service. It was the first place I went to to try on dresses and they made it so fun and made me feel so special. I went somewhere else right after and they didn't even compare! I came back the next day to order my dress! I can't wait to wear my dress on my wedding day. It was exactly what I was looking for!
I have nothing but good things to say about this place! It was my fourth shop out of five, and after leaving here I didn't even want to go to the last shop. They have a huge selection in almost any size, and the prices were right around my budget (I wanted to stay around $1,000 or under and my dress was $1,090). I found my dress here and am going in for measurements and to order tomorrow night. I absolutely LOVE it and it's perfect. Megan helped me and was nothing but wonderful! I highly recommend this place! :)
I just said "yes to the dress" on Saturday and the ladies there were so helpful! Very happy with my experience there they made it go super smooth and it wasn't stressful what so ever. Thank you ladies!!
Business response:
Kali and I loved helping you find the gown that you'll walk down the aisle in! You and your party were so much fun!! We wish every party was as awesome as you guys 😄
I bought my wedding dress from pure bridal today!! We had an amazing experience and I got a great deal! Rita was my consultant and she was very enthusiastic, patient, open minded and flexible. I highly, highly recommend this shop to anyone looking for a laid back but very elegant and classy atmosphere. Thanks Rita!!
Business response:
It was my pleasure!! I had a great time with you and your family. I'm glad we were able to help you find a beautiful dress AND help you save some money. I can't wait to see your wedding pictures!!
I had an amazing experience! In an hour I was in and out and had found a dress I can't wait to get married in!
Pure Bridal has a 4.7 star rating with 600 reviews.
Pure Bridal is open now. It will close at 6:00 p.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com