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Prime Time Shuttle

3.3

About this business

We're On-Time, Or You Don't Pay Prime Time Shuttle has been providing airport shuttle service to LAX and the other Southern California airports, for over 25 years. There is no better combination of affordability and efficiency than in a Prime Time Shuttle. Check our prices and compare them to a taxi and you'll agree! 

Location details

PO Box 452600, Los Angeles, KY, 90045, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.3859 reviews
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Jaci McDonald Marcellini's profile image
Jaci McDonald Marcellini 
10 years ago

After some bad experiences with "the other guys", we decided to try Prime Time. They were on time, one of the problems we had faced with the competition. We'll be recommending Prime Time to friends and family. 

Daniel Zimmermann's profile image
Daniel Zimmermann 
10 years ago

I have used Prime Time Shuttle twice for round trip rides to John Wayne Airport from my home in Mission Viejo. They picked me up at my house right on time both times. I did have to wait about 30 minutes on the return trip. That's why I gave them 4 stars instead of 5. That said, the outbound flight is more important than the return trip. If you are late getting to the airport, you can miss your flight. If you are 30 minutes late going home, who really cares? Yeah I would have liked to have gotten home 30 minutes earlier after... read more

Patricia L Eickman's profile image
Patricia L Eickman 
10 years ago

My driver arrived a little late, but not too much, and provided great service. Good thing, because I was never able to reach Prime Time by phone when I landed. I was put on hold for 10 minutes, and finally hung up. I was waiting on hold again when my driver appeared! 

Business response:

Hey Patricia,I apologize for the wait time you experienced on hold.There are certain times of the day where we experience a high volume of calls and we try to get to everyone as quickly as possible. Happy to hear your driver provided great service! 

Marcia O'Connor's profile image
Marcia O'Connor 
10 years ago

This was my first time using Prime Time. The service was excellent. i was picked up at home exactly on time and went directly to LAX. Upon my return to LAX I waited not even 5 min. until pick-up and went directly home. It was the best shuttle experience I've ever had. Thanks. 

John McNichols's profile image
John McNichols 
10 years ago

Well I may not be in as big a hurry as some folks but I have used Prime 'time many times and the service has been just fine. Some times there is a delay but I expect that. If you dont like the service park your car in the lot and prepare to pay big money. 

Iva Anderson's profile image
Iva Anderson 
10 years ago

I've been using this service for years and never had a problem. They are always on time and courteous. Wait time at the airport is less than 20 minutes, most times waiting on me to arrive. 

Yanetita Rengifo's profile image
Yanetita Rengifo 
10 years ago

Best service, driver was on time, kind and very helpful Excellent service ever 

Alexis Brisby's profile image
Alexis Brisby 
10 years ago

Our prime time shuttle service was excellent. We had an infant, 2 children, and five adults. Pick up and drop off was great. Drivers were very pleasant and helpful. Van was clean. They even texted and called us on our return trip as a reminder. They were on time for both trips. I would recommend them to everyone. It made traveling in Southern Calif so much easier and less stressful. I find only the people with problems usually respond to these surveys. Glad to see they are not afraid to post the negative comments. THANK YOU ... read more

Colin Arblaster's profile image
Colin Arblaster 
10 years ago

First time user. I booked the morning of online. Received confirmation online and a reminder some time afterward to confirm all details of the reservation and where and how to modify or edit if needed. Received a surprise email notification and reminder some two hours prior to indicate the reservation and how to track the vehicle picking me up. The Driver himself called me when he arrived at housing complex. almost 20 minutes early. He departed early to avoid traffic and also knew of a freeway closure to avoid. Curious and q... read more

Frequently asked questions about Prime Time Shuttle

How is Prime Time Shuttle rated?

Prime Time Shuttle has a 3.3 star rating with 859 reviews. 

When is Prime Time Shuttle open?

Prime Time Shuttle is open now. It will close at 6:00 p.m.  

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