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Prime Time Shuttle

3.3

About this business

We're On-Time, Or You Don't Pay Prime Time Shuttle has been providing airport shuttle service to LAX and the other Southern California airports, for over 25 years. There is no better combination of affordability and efficiency than in a Prime Time Shuttle. Check our prices and compare them to a taxi and you'll agree! 

Location details

PO Box 452600, Los Angeles, KY, 90045, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.3859 reviews
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Carl Grimshaw's profile image
Carl Grimshaw 
11 years ago

This is the worst shuttle company. Don't book anything with them. I prepaid for our to and from the airport for our trip to Hawaii. They did show up to take us on time but when we got home at 11:30pm on a Sunday night no one showed up to take us home. After waiting a while I called and all they could say was "they didn't know what happened! 

Gary Surbs's profile image
Gary Surbs 
11 years ago

Book if you wanna be burned and not on time to your destination! 

Kathy Ortiz's profile image
Kathy Ortiz 
11 years ago

Book this service if you want to spend hours (3 hours past reservation time) on the curb waiting for your prepaid shuttle to pick you up. apparently, the "on-time or it's free" only applies to when then pick you up at home. Absolutely worst service ever, customer service is a joke if anyone answers your call ( I believe they don't answer the phone if they see your number is the one you use on your reservation because when I borrowed a phone, they answered). Will NEVER use this service again and will warn anybody thinking of ... read more

Gail Glueck Vincent-Wolters's profile image
Gail Glueck Vincent-Wolters 
11 years ago

My mother 84 years old decided to take a trip for the first time after my dad passed away. This was to be a shared ride with another pick up. Moms flight was scheduled for 6:20 am so her pick up time was to be at 3:35. Well when the driver did not show up Mom called Prime Time and was placed on perpetual hold for over 20 minutes. She finally hung up to call back again and again this happened. She finally had to call a neighbor to take her to the airport. WITH ONLY 10 MINUTES TO SPARE TO CATCH HER FLIGHT. Really..... We are t... read more

Rick Sanders's profile image
Rick Sanders 
11 years ago

Great service La Verne to and from LAX 

Teresa Ann's profile image
Teresa Ann 
11 years ago

Never ever book with Prime Time. WORST shuttle service ever!!!! Rude drivers and bad customer service!!! <and for your information I had no choice but to pick a star in order to leave a comment. You deserve ZERO stars!> 

Philip Alan Edington's profile image
Philip Alan Edington 
11 years ago

All shuttles are not the same.these guys just no showed in San Diego leaving me stranded.call the guys in blue or call cab. Who cares if u r prime time u need to be on time 

Mike Honcho's profile image
Mike Honcho 
11 years ago

Is there a box for negative stars? This company is poorly run, and customer service is top notch garbage!!! Customer beware!!!!! 

Lindsey Danielle Lachner's profile image
Lindsey Danielle Lachner 
11 years ago

Worst shuttle service ever. Did not pick up at reserved time (10:25pm). Waited for over 1/2 an hour. No shuttle in sight. Took a $60 cab home because I didn't want to wait at the airport by myself late at night. Primetime would not reimburse me because they said I should've called to check. (My phone was lost.) Apparently the shuttle was there though...at 11:08pm! DO NOT TAKE THIS SHUTTLE! Terrible customer service! 

Frequently asked questions about Prime Time Shuttle

How is Prime Time Shuttle rated?

Prime Time Shuttle has a 3.3 star rating with 859 reviews. 

When is Prime Time Shuttle open?

Prime Time Shuttle is closed now. It will open tomorrow at 9:00 a.m. 

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