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Prime Time Shuttle

3.3

About this business

We're On-Time, Or You Don't Pay Prime Time Shuttle has been providing airport shuttle service to LAX and the other Southern California airports, for over 25 years. There is no better combination of affordability and efficiency than in a Prime Time Shuttle. Check our prices and compare them to a taxi and you'll agree! 

Location details

PO Box 452600, Los Angeles, KY, 90045, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.3859 reviews
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Ravin Sidhu's profile image
Ravin Sidhu 
11 years ago

I hv bn using them for our organization for a while n so far every1 enjoyed d ride. So what's d fuss. 

Tiana Phienboupha's profile image
Tiana Phienboupha 
11 years ago

Not really sure what the fuss is about. My shuttle service was just fine! Pickup from LAX was great and back to the airport was also great. It was actually 10 minutes early, which was perfect and the driver even called to let me know they were outside of the hotel. I will definitely reuse prime time next time I'm in CA! 

Danielle L. Butts-Workcuff's profile image
Danielle L. Butts-Workcuff 
11 years ago

HORRIBLE!!!! I WAITED 2 HOURS FOR MY SHUTTLE AND IT NEVER ARRIVED!!! I WENT WITH SUPER SHUTTLE. 

Linda Matthew's profile image
Linda Matthew 
11 years ago

------- they stink! 

Julie Gudz's profile image
Julie Gudz 
11 years ago

Well I wish I read these reviews before I booked with this company. It's 12:30am New Years Day and I am stranded at LAX after traveling for the past 14 hours because my shuttle never showed up. After giving the benefit of the doubt and waiting half an hour, I finally call and am told "oh sorry we overbooked there's no can to get you." No offer of another vehicle, any other help, not even a sincere apology. Then you have the nerve to email me and say we canceled your reservation as per your request (UH NO I DID NOT REQUEST TH... read more

Connie Kuhlman Stewart's profile image
Connie Kuhlman Stewart 
11 years ago

Be very careful! They tell you they take debit/credit cards, but when you get to your destination, the driver says, "Cash only". When I pulled out my phone to call a supervisor at Prime Time, all of sudden he remembers he can manually type in my cc # on his iPad. That was not happening, so had to have the driver take my husband to an ATM and then didn't want to give him a receipt. Finally gave the receipt, but I don't believe he kept a copy. Very sketchy. 

Khue Truong's profile image
Khue Truong 
11 years ago

I would never use it again. My flight was delayed and I knew that for less than 6 hours prior to the reservation time because well, it was a short flight. 6 hours prior sometimes is too much to ask for because who know if the flight got delayed in the last minute. Yeah, according to the policy, I cannot receive refund. Then when I used the live chat and told them about the delay, they said that they would pick me up after I arrive in Ontario. Then after my transit flight to Sacramento, I was told that during my flight, my nu... read more

Mary Norris's profile image
Mary Norris 
11 years ago

Worst Shuttle Service in the Universe! 

Melanie Taylor's profile image
Melanie Taylor 
11 years ago

Worst shuttle service! Their office screwed up our reservation and now we're stuck at the airport, won't get picked up unless we pay again. Do not use this company! At this point we'll get home faster if we walk! I'm only giving 1 star because I can't give 0!! 

Frequently asked questions about Prime Time Shuttle

How is Prime Time Shuttle rated?

Prime Time Shuttle has a 3.3 star rating with 859 reviews. 

When is Prime Time Shuttle open?

Prime Time Shuttle is closed now. It will open at 9:00 a.m. 

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