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Prime Time Shuttle

3.3

About this business

We're On-Time, Or You Don't Pay Prime Time Shuttle has been providing airport shuttle service to LAX and the other Southern California airports, for over 25 years. There is no better combination of affordability and efficiency than in a Prime Time Shuttle. Check our prices and compare them to a taxi and you'll agree! 

Location details

PO Box 452600, Los Angeles, KY, 90045, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.3859 reviews
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Joni McKenzie's profile image
Joni McKenzie 
10 years ago

Driver was 15 minutes early, fast, courteous, good driver. Relaxing way to ride home, stress free, from the airport. 

Courtney Keyes Craig's profile image
Courtney Keyes Craig 
10 years ago

This was a fantastic service! I'm so glad I found it just from a google search. The price was awesome and the shuttle was so clean. Our driver was friendly and got us there quickly! We will definitely use Prime Time Shuttle again. 

Audrey Griffin's profile image
Audrey Griffin 
10 years ago

For the most part, our experience with Prime Time was good. The driver was already there upon our arrival into SNA. What I did not appreciate was on our return, the driver asked us to hurry up because they were short on vans. My scheduled pick up time was 5:45p and he was rushing us at 5:25p. 

Business response:

Hey Audrey, I apologize for the attitude of the driver. Please email me your reservation number along with your complaint so a supervisor can be made aware and the driver gets addressed. Thank you for choosing Prime Time Shuttle. sarah@primetimeshuttle.com 

Connie Trigilio Burns's profile image
Connie Trigilio Burns 
10 years ago

I took PrimeTime shuttle last week and this week to different airports. Both times when I went outside to throw out the garbage before I left, I noticed the van sitting outside my home for at least one hour prior to the scheduled pickup time. Both times they said they were early and would wait for the pick up time. They just wanted to be sure they were on time. I prompted boarded to keep others from waiting. I reached the airports in a timely manner. However, waiting for the shuttle at the airport to go home is another story... read more

Lisa Barini-Garcia's profile image
Lisa Barini-Garcia 
10 years ago

I had to make changes to both the pick up and drop off. These were done effortlessly. The pickup was done by a gentleman who actually called to make sure where we were and then was able to find us and get us where we needed to be. above and beyond. 

Ax Destruction's profile image
Ax Destruction 
10 years ago

Very on time! Arrived at the airport earlier than expected. Driver was friendly :-) 

Deb Aldred's profile image
Deb Aldred 
10 years ago

The biggest issue for us was the time it took to get from LAX to Laguna Beach.....over 3 hours. We were told we'd be there by around 6:30, but it was after 8:00. There were too many folks in the car and the person behind us went to Trabuco Canyon which is in the opposite direction of where we needed to be. It just didn't seem planned well at all. But the driver was lovely.....so gracious and apologetic. He had nothing to do with the poor planning. 

Business response:

Hey Deb, Thank you for taking the time to give us a review. Please email me your reservation number along with your complaint, so I can bring this issue up with the dispatch department supervisor. Happy to hear you were pleased with the driver. sarah@primetimeshuttle.com 

Norma Kennedy's profile image
Norma Kennedy 
10 years ago

My driver was professional and friendly at the same time. I felt safe riding with him. Shuttle was on time. The only suggestion I could make to the company is to provide a foot stool to step up into the van. It was difficult for me to step up, however with the drivers assistance I was able to get in. I would use this company again without hesitation. 

Business response:

Hey Norma, Thank you for taking the time to give us a review. I will definitely let management know of your suggestion. Happy to hear you felt at ease with our service! sarah@primetimeshuttle.com 

Linda Hopkins-Woolard's profile image
Linda Hopkins-Woolard 
10 years ago

I have ridden on Prime Time Shuttle for the past two years. The drivers are extremely professional, courteous, and prompt. The drivers are skillful drivers on the highway. They are reliable and on-time when they pick customers up and they are courteous when they leave their customers at their final destination. 

Frequently asked questions about Prime Time Shuttle

How is Prime Time Shuttle rated?

Prime Time Shuttle has a 3.3 star rating with 859 reviews. 

When is Prime Time Shuttle open?

Prime Time Shuttle is closed now. It will open tomorrow at 9:00 a.m. 

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