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Prime Time Shuttle

3.3

About this business

We're On-Time, Or You Don't Pay Prime Time Shuttle has been providing airport shuttle service to LAX and the other Southern California airports, for over 25 years. There is no better combination of affordability and efficiency than in a Prime Time Shuttle. Check our prices and compare them to a taxi and you'll agree! 

Location details

PO Box 452600, Los Angeles, KY, 90045, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.3859 reviews
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Fara Rivera's profile image
Fara Rivera 
10 years ago

Waited over an hour past our reservation time, for our shuttle from LAX to Moreno valley, checked in about 10 minutes early and were told our van number, it came and we were told we were no longer on that van it was not going to our area, we were then told we were on another van we were waiting for about 40 minutes, they said the van was in the airport but were told that they could not get a hold of the driver, we walked over to super shuttle, and they said it would be 20 minutes, we decided to go with super shuttle and are ... read more

Business response:

Hey Fara, I apologize for the wait time. Please email me your reservation number along with your review so I can see what happened and provide you with compensation. I apologize again for the inconvenience. sarah@primetimeshuttle.com 

Russ Sumida's profile image
Russ Sumida 
10 years ago

Cannot beat when the shuttle to go from Anaheim to LAX was at our hotel before we were! And it wasn't because we were late so much as he was early just to be sure he was on time for our pickup. 

Julie Fomin Pena's profile image
Julie Fomin Pena 
10 years ago

Surprised and very impressed with the professionalism and courtesy by all members of your company. We will both recommend and use you again. Thank you very much 

Jill Myers's profile image
Jill Myers 
10 years ago

I was very satisfied with Prime Time. I had used a competitors shuttle service and they dropped my suitcase, broke my wheels and left me in the middle of the street with my bag.. Both drivers was very careful and took care to make sure nothing was damaged and placed my bag on the sidewalk.. 

Terry Johnson's profile image
Terry Johnson 
10 years ago

Driver did well! Pick up at International Terminal was a little crazy as there was a mix up with three Irvine, Californian passengers. The driver did well in explaining the mix up to one of the passengers and that the next shuttle would pick him up. I don't know who's fault but the driver handled it well. That is three "wells" in this post. LOL 

Anirban Palit's profile image
Anirban Palit 
10 years ago

I took roundtrip from Primetime shuttle for a trip. While returning from LAX airport when all the passengers got down I was the only one with the driver. Then the driver started insisting that I need to give him service charge. I said it was not mentioned in the reservation. The driver said I have to give him additional money. I tried to contact their service center through phone. While I was on hold on phone I reached home. The driver told me to get down and finish the call. As soon as I got down he flew away with the car. ... read more

Sheila Wenzel's profile image
Sheila Wenzel 
10 years ago

The driver we had this evening was the best driver we have ever experienced with any shuttle service. Unfortunately, we do not have his name. The shuttle number was 665 out of LAX. 

Business response:

Hey Sheila, If you email me your reservation number I can let his supervisor know so he gets the recognition. Happy to hear you were pleased with his service! sarah@primetimeshuttle.com 

Claire Forcier-Rowe's profile image
Claire Forcier-Rowe 
10 years ago

While the ride was uneventful, our van was very dirty and it appeared as if it had not been cleaned in quite some time. Driver showed up 45 minutes early which wasn't a problem for us it became a problem when the next fare wasn't aware of the change and we had to sit in the van for 45 minutes - that smelled. It was so bad we actually got out of the van for awhile. If I hadn't paid already I would have cancelled the trip. 

Kruemi Goetze's profile image
Kruemi Goetze 
10 years ago

Apart from the fact that my seatbelt strangeled me rather than protected me everything was fine, especially the patience of our driver Leo. 

Frequently asked questions about Prime Time Shuttle

How is Prime Time Shuttle rated?

Prime Time Shuttle has a 3.3 star rating with 859 reviews. 

When is Prime Time Shuttle open?

Prime Time Shuttle is closed now. It will open at 9:00 a.m. 

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