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We're On-Time, Or You Don't Pay Prime Time Shuttle has been providing airport shuttle service to LAX and the other Southern California airports, for over 25 years. There is no better combination of affordability and efficiency than in a Prime Time Shuttle. Check our prices and compare them to a taxi and you'll agree!
PO Box 452600, Los Angeles, KY, 90045, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Very organized. Good prices. Nice vehicles bmade travel to and from the airport easy.
arrived nearly one hour before we thought we would. thanks for being flexible and getting us to and from our destination so very quickly!
Excellent service. On time and safe driver!
We wait at th airport 50 minutes for a reserved shuttle. We were the last of 5 stops and the driver was on his cellphone for the last 40 minutes of the trip (hands free).
Business response:
Hey Lori, I apologize for the delay of your shuttle. We want you on your van within 20 minutes of checking in and 50 minutes is definitely too long of a wait. If you email me your reservation number along with your review, I will provide you with compensation. sarah@primetimeshuttle.com
I made the reservation for my son and his family for a trip to the San Diego airport on June 7. The driver arrived right on time and got them to the airport on time, but she didn't help them with their bags. Also, she harassed them for a tip when she dropped them off, even though I had prepaid a very generous tip when I made the reservation.
Business response:
Hey Michele, I apologize for the attitude of the driver. Please email me your reservation number along with your review so I can have a driver address her. I apologize again for the lack of customer service you received and would like a chance to fix this type of behavior so it does not continue. sarah@primetimeshuttle.com
The driver was very nice. We had extra time, so he even drove through Starbucks so I could get a cup of tea.
Right on time. Wonderful service. Friendly driver. Reasonable price. We definitely will recommend Prime Time Shuttle to friends.
Driver was very personable; time of trip good. Will use PT again.
The system for confirmation and tracking our ride was helpful. the Vans on both outgoing and return were on time. One of the vans was very nice and clean and the driver was great. The ride back was in a van that has been smoked in and was not the cleanest. The driver was efficient, helped with luggage, offered no greeting and was not especially courteous or friendly. We definitely feel that we can trust Prime time shuttle to get us to and from the airport as needed.
Prime Time Shuttle has a 3.3 star rating with 859 reviews.
Prime Time Shuttle is closed now. It will open tomorrow at 9:00 a.m.
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