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Prime Time Shuttle

3.3

About this business

We're On-Time, Or You Don't Pay Prime Time Shuttle has been providing airport shuttle service to LAX and the other Southern California airports, for over 25 years. There is no better combination of affordability and efficiency than in a Prime Time Shuttle. Check our prices and compare them to a taxi and you'll agree! 

Location details

PO Box 452600, Los Angeles, KY, 90045, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.3859 reviews
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Lou Mac's profile image
Lou Mac 
6 years ago

DO NOT USE!!! SHOCKING CUSTOMER SERVICE. (also go under the name of red vans). Absolute robbers!! Our bus this week from San Diego to Anaheim got caught in traffic due to a traffic crash. We tried to ring their office number and we texted the driver of the shuttle - no answer. Our bus was ten minutes late and when we got there - the shuttle was no show. We finally got through to the driver who said he left and it was too bad we were late and he only had to wait 2 minutes. He didn’t even bother to read our text message. We ha... read more

Doris Dent's profile image
Doris Dent 
6 years ago

This was the worst experience I've ever had on a shuttle. I booked it round trip from LAX to Long Beach and back. Even though my reservation provided my arrival time at LAX, it was 2 hours before I was picked up. I made several calls and was told more than once that it would only be 15 minutes for the pickup. Once I was finally picked up, the driver arrived at the loading dock of the hotel, not the main entrance. When I pointed out it wasn't the entrance, I got back in the van. Instead of putting my bag in the back, he put i... read more

Yrma Duran Valerio's profile image
Yrma Duran Valerio 
recommend  Recommended
6 years ago

excelente servicio, el conductor llegó a tiempo, muy amable, el personal de la aplicación, respondieron mis dudas y consultas, 

Glen Olson's profile image
Glen Olson 
6 years ago

I would not recommend using this company. I requested a large luxury suv for my party of four and they sent a Acura MDX. We were crunched in and uncomfortable. I’d suggest trying another firm for your needs. 

Laura Clowes's profile image
Laura Clowes 
6 years ago

Booked a shuttle through ‘Shuttle2LAX’ and was left stranded at the airport by this company after an 11 hour flight. I waited for around an hour and a half with no information about the driver/shuttle or pickup point and was then marked as a no show for my shuttle and charged for the ride. Avoid this company, their customer service is unprofessional, rude and unhelpful and they do not have a single care for their customers 

Tuukka Taneli Partanen's profile image
Tuukka Taneli Partanen 
6 years ago

Never got our ride and never got our money back because they said is our fault they couldn't find us. We were standing next to their sign at the Lax. 

Samuel Rivera's profile image
Samuel Rivera 
6 years ago

They don’t care if they get you to the airport in time for your flight. They asked for the schedule flight I was flying out on and the time, I gave it to them, yet I was scheduled to arrive to the airport 2 hours after my scheduled flight that was not delayed but on time. 

Antonio Tovio's profile image
Antonio Tovio 
6 years ago

This company isn’t real and they won’t pick you up or get another car/van to help you or get anywhere. Go try to get another shuttle company, taxi or Uber ASAP. If you do? Well I didn’t say that I warned you when they reply with either a text you or call to say a car/van has broken down on the way. There isn’t any. This company is FAKE. 

Royston Chua's profile image
Royston Chua 
6 years ago

Never use Prime Time Shuttle, it’s a scam! Called them, they pick up and intentionally hang up! I dont bother doing a charge back on my CC because itll have a lot of hassle in replacing my card. This service should be sued 

Frequently asked questions about Prime Time Shuttle

How is Prime Time Shuttle rated?

Prime Time Shuttle has a 3.3 star rating with 859 reviews. 

When is Prime Time Shuttle open?

Prime Time Shuttle is closed now. It will open tomorrow at 9:00 a.m. 

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