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Prime Time Shuttle

3.3

About this business

We're On-Time, Or You Don't Pay Prime Time Shuttle has been providing airport shuttle service to LAX and the other Southern California airports, for over 25 years. There is no better combination of affordability and efficiency than in a Prime Time Shuttle. Check our prices and compare them to a taxi and you'll agree! 

Location details

PO Box 452600, Los Angeles, KY, 90045, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.3859 reviews
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Helen Oliver's profile image
Helen Oliver 
5 years ago

We have been waiting for over 1.5 hours phoned twice still no shuttle has arrived Disgraceful service they just keep telling me to keep my phone line open and they will get a shuttle here when one is available 

Shanil C Perera's profile image
Shanil C Perera 
5 years ago

On the 28th of April I booked a ride for me and waited for over 4 hrs to be picked up from LAX international terminal by the “D “ and no one showed up . Very bad service . I then took a bell cab to my address in Chatsworth CA which cost me $115.25 reported this and claimed this plus the $45.00 they charged. I am a Veteran and was here for Medical treatment at West LA medical . To this day this cheep crap company hasn’t called me or refunded my money. Don’t ever use them they don’t care . They shouldn’t be doing LAX passenger... read more

Sana Ayisha Ash's profile image
Sana Ayisha Ash 
5 years ago

Terrible service! Left me at the airport waiting for hours despite booking in advance. When I called them the operator was so unhelpful! Another lady waiting told me she had waited 2.5 hours! Awful awful service !!! 

Ross Mitchell's profile image
Ross Mitchell 
5 years ago

Waited 2 and a half hours for a shuttle. Received the wrong instructions about where to go in the terminal. Absolute joke of a service! 

Lori Mandel Stone's profile image
Lori Mandel Stone 
5 years ago

My driver was late by 45 minutes. He had called dispatch for another driver to pick me up, but they didn't have anyone. He recommended me call to complain and not be charged for the ride. I called 3 times, each time I was told that a Supervisor would call me in 3-4 days. that NEVER happened. I finally sent an email, and received a response the next day, that I will be refunded by 25% only, BECAUSE I COMPLETED THE RIDE! i had to complete the ride, I had no other way to get home! That made no sense. I will switch to Super Shut... read more

Sandy Jones Johnston's profile image
Sandy Jones Johnston 
5 years ago

Very disappointed in your service. My 93 year old mother inlaw used your service for our cruise on April 4th to San Pedro and return to LAX airport on April 13th. You were late on April 4th, finally after numerous calls you sent another driver. On April 13th this was the worse service ever. Our pickup at the pier was scheduled for 940am and the driver showed up at 1025a. He said his pickup at the airport was delayed due to the airline losing someones bags. They should have had someone else pick us up. This service we paid fo... read more

Kathleen Vits's profile image
Kathleen Vits 
5 years ago

left standing for 2 hours at LAX being told 5 minutes then told you need to start again cost me$65in phone costs as only had international phone and they took up to 10 minutes to reply without the add assistance of Officer Gardiner who helped me for 2 hours I would have been very stuck I would not recommend anyone to use this very poor service 

Lorena Palomo Rodriguez's profile image
Lorena Palomo Rodriguez 
6 years ago

Waited for shuttle for 2 hours to show up. Went around the airport looking for 2 more passengers. Never found them. What's worse, the suv smelled like vomit and sat on traffic for 2 more hours to head back to Orange County. Never using them again. I DO NOT RECOMMEND THIS SHUTTLE SERVICE. 

Michelle Benner's profile image
Michelle Benner 
6 years ago

We were picked up on Sautrday 4/13/19 from LAX for a ride to Loz Feliz. Our driver was late, we had to call to find out where he was and when he was coming. We were a group of eight, two families with 4 well behaved children ages 11-14. The van smelled musty and rattled loudly. Our driver sped in the carpool lane at 80 miles an hour for the entire ride. He was texting and using his phone while he was driving. When we told him his phone use while driving was making us nervous and if he could please put his phone down (he did ... read more

Frequently asked questions about Prime Time Shuttle

How is Prime Time Shuttle rated?

Prime Time Shuttle has a 3.3 star rating with 859 reviews. 

When is Prime Time Shuttle open?

Prime Time Shuttle is closed now. It will open tomorrow at 9:00 a.m. 

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