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Premier Community Management, Inc.
- Property Management
- Chandler, AZ
About this business
Location details
3930 S Alma School Rd, Ste 10, Chandler, AZ, 85248, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Zero stars. Would not recommend. Repeated correspondence goes unanswered. I sent an email in September 2022 and followed up with a phone call (to voicemail) a few weeks later. No one will explain why the landscaping schedule has been dramatically decreased to the extent that sidewalks in the community became impassable. And although the landscaping issue was recently remediated, my initial contact regarding it was a year ago (Nov 2021). I can only hope that their lack of interest is due to an impending management company cha... read more
Business response:
Erika, Please feel free to reach out to your Foothills Club West team at fcw@wearevision.com with any questions regarding your account.
DO NOT USE this company. They are dishonest and will steal from you. ACM added an extra charger of $100.00 on my account at closing which was/is not a legitimate cost. They refuse to address the issue and give me my refund. Basic theft.
Business response:
Thank you for bringing this to our attention. We have reviewed your assessment account, as well as the paid assessment letter issued prior to your closing. The $100 fee that appears on page 2 the paid assessment letter relates to your monthly parking assessment charge for both June and July, which is addition to your regular monthly assessment. *** (a division of RealManage) is the agent for your Board of Directors. We are not the decision makers for your Association and have no authority to remove fees without their approva... read more
This is the WORST management company my neighborhood has ever had and I am glad we are switching from them effective September 2022. The customer service agents are very nice, but when you need to speak to a Property Manager, they won't give you their number, you have to e-mail them/get transferred to them, but when you e-mail you get no response and they never answer once you are transferred. It's been over 2 weeks and I have e-mailed the Assistant Property Manager and the Property Manager and my issue still has not been re... read more
Business response:
We are so sorry that you had that experience. We have followed up with the management team and unfortunately, it looks like some communications were missed during your community's change of management companies. Again, we apologize and we wish your community all the best with their new management company.
The worst property management company I have ever dealt with. Trying to get a pool key took over two months of dealing with rude individuals who could care less about my issue. I do not have enough characters to go into the whole ordeal. Do yourself a favor and ask who the representative for your specific HOA is from the get-go. I made the mistake of thinking they were the rep. for my HOA and, after two months of calling, finally found out that they are merely a call center so to speak.
Business response:
Mr. ******* We are so sorry to hear this. We have been unable to locate your name as a property owner in one of our communities but we want to make sure that we get this resolved in the future. We have several Glasers in our Austin communities. Can you please let me know the address you are referencing so we can look into the issue further? We do log every call that comes in. With that information, I can try to track down how we messed this up for you and make sure we don't make a similar mistake in the future. If yo... read more
My van was towed from ******** Club House Parking Lot 3/16/22 cause the signs for 'No Overnight Parking' were NOT visible at ENTRANCE of lot. My building, ******** ** was being painted & I got a letter from the painting co. to move our cars. I was told not to park at another building as vehicles were towed from them. I was on the lookout for towing signs when I moved my van to ******** Park Lot overnight on 3/15/22. My van is registered under *** ******** ** Next AM it was towed, costing me $291.75. The Towing Co. said there... read more
RealManage is beyond awful. We purchased a Condo in FL & RM, among several other mistakes they made, told us we MUST pay for the Estoppel Certificate $299, print it & drop it off w/ our application. We knew we did not need it for the application or closing as we purchased at this development before. We emailed and asked Francesca twice if it is a 'MUST' and she answered back via email, "yes, it is a MUST". Turns out we did NOT need this document (over 100 pgs). After we mailed it Francesca said you DON'T need it. We asked fo... read more
Business response:
Dear Ms. *****, We apologize for the challenges that you have come across related to the estoppel request for the Association. We have gone back to review your estoppel and see that the $299 that was charged was for the estoppel at $250 and then the processing charge for $49. These charges are standard for ordering an estoppel. This must be done for the purchase of any unit even if you have already purchased within the Association. We will be emailing you directly as it relates to the screening application and the ot... read more
This management company sends me letters constantly complaining I have "stuff" in the common area around my condo. I do not! They insure fines I cannot pay. Worst HOA mgmt company around. Scammers, trying to scam me out of money I do not owe. My neighbor as well.
Hands down the worst HOA IÂ’ve ever dealt with and itÂ’s by a long shot. We have no amenities (just a row of condos, no leasing office, no pool, no gym, nothing) and they randomly found a mistake on their end and have upped our HOA dues by over $100. This destroys the resell value of our condo. Not to mention we have had broken doors (homeless people wandering the halls) broken back gates, lights out in hall, etc. They somehow say they are losing money per month which makes no sense. They take out a percentage each month for... read more
Business response:
We appreciate your feedback, *******. Please know that ********* Association Management is the management company for the Homeowners Association and works at the direction of their Board of Directors. Management companies do not have the authority to set assessment amounts or determine when maintenance will be done. Those decisions are made by the HOAÂ’s Board of Directors. Regarding the assessment amounts, ********* discovered that the percentages of ownership that were inherited from the previous management company wer... read more
The worst HOA Management company. The representative assigned to our HOA is arrogant, ill informed, unresponsive to emails and phone calls and is ignorant of Arizona HOA law and our internal governing documents. Stay away.
Business response:
Mr. Blakeman, We would be happy to assist you with your Cuernavaca account. Please feel free to reach us at cuernavaca@wearevision.com.
Frequently asked questions about Premier Community Management, Inc.
How is Premier Community Management, Inc. rated?
Premier Community Management, Inc. has a 1.1 star rating with 67 reviews.
When is Premier Community Management, Inc. open?
Premier Community Management, Inc. is open now. It will close at 5:00 p.m.
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