Premier Community Management, Inc.

Sherry M 

on BBB

2 years ago

Locally, terrible service.. people who say they are employees.. are not listed.. never answer phone calls or help with problems!! Don't want to deal with them because my personal view is they are crooked!! 

helene p 

on BBB

2 years ago

This has been the worst experience with a management company company I have ever had in my life. They have absolutely no right using the word manage in their company title. They manage nothing other than manage to aggravate the c*** out of me. I have been trying to get hazardous steps and lights on my private entry steps repaired for months, to no avail. There is exposed concrete, a protruding piece of rebar by my entrance that I tripped on but recovered. I might have been better off getting injured just to draw their attent... read more

Vinod P 

on BBB

2 years ago

This company ***** they are have dealt with several other HOA companies but never had as bad of an experience dealing with them.They are highly unprofessional and dont do the job they are paid to do. 

Lyvie C 

on BBB

2 years ago

STAY AWAY!!!! SOME MANAGERS ARE VERY, VERY, VERY WICKED!THEY DONT RESPECT ******* STATUTES LAWS, OUR BYLOWS OR OWNERS RIGHT TO BE CONSULTED OR TO VOTE. THEY OFFER NO COMMUNICATION AND NO TRANSPARENCY AT ALL. In less than 10 years under Realmanage management, our community in ********* ******* is completely destroyed. A president, without consulting the owners, engaged the community in a $ 1.6 millions debts. Last month, another president ****** a contract of $ 100.000,00 more than expected. That president was part of an outg... read more

Yazmeen I 

on BBB

2 years ago

If I could give this company a zero, they would deserve it. I have contacted the property manager ************** several times regarding the care and maintenance of the common areas and retention ponds for the Grove a White **** and my request has been repeatedly ignored when following up on the time frame and status of my request. We are only asking for what we pay for every month. Please help me understand how this company continues to get business when their history with clients are **** poor. 

Leah G 

on BBB

2 years ago

This company took over our community. What a joke calls/emails are not returned. It is going on two weeks of no return to emails and a week with no return to phone calls. When calling their customer service they have no idea what is going or little understanding of payments. To have an out of state company be our HOA is stupid. How is the company still in business with so many negative comments. To bad there isn't a way to leave negative or no stars because I would. 

Fiona L 

on BBB

2 years ago

Not even worthy of the 1 star. This company and its managers that we have dealt with, are not following our HOA covenants and will argue with anyone and everyone who questions it. Unlawful, uninformed and unwilling to resolve a single complaint. Dont waste your money on this company. Else, you may be putting a for sale sign in front of your home when your community goes downhill rapidly. Thats where I am, now. ******* is the icing on the cake of ineptness. Maybe she would be more at least an LITTLE informed if she actually e... read more

Susanne W 

on BBB

2 years ago

I moved into a community where RealManage is the property management company. Recently I have discovered a problem with my building construction, that directly affects our living quarters. RealManage in ************, ** denied fixing HVAC coolant lines that were buried under building. This has been an ongoing expense. Our property manager was ignorant of what these lines were, their purpose or where they hooked up to. Unbelievable! 

Lisa R 

on BBB

2 years ago

7/13/2023 We paid this company more money to manage our community but they do NOTHING or the very minimum. Theyll arrive and mow a 20 x 20 patch of grass and thats it! Refuse to trim huge overgrown trees and shrubs. Repair seriously leaking and or damaged sprinkler heads. If you inquire about trimming trees they say we dont have a ladder. I inquired again about trimming the trees and was told they told us to only trim as high as we can reach without a ladder! My windows now have the screens torn and the trees have completely... read more