This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Polestar Plumbing Heating & Air Conditioning
- Heating & Air Conditioning/HVAC
- Merriam, KS
About this business
Location details
7252 W Frontage Rd, Merriam, KS, 66203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
thear guys ripped my elderly mother off . I installed brand new garbage disposal had to finish hooking the plastic piping up next weekend. these bums come in replace a brand new one with there brand new one said that a penny had fallen inside of it impossible. then took off with the one I bought and try using it for there advantage. until I called them out on it. of course they threw a penny inside it and the garbage disposal is 100% fine.. SCAMMERS!
Business response:
It's unfortunate to hear that you had an unpleasant experience with our company. We are a professional company that would never steer our customers in the wrong direction, and we pride ourselves on that. We hope that we cleared that up on our phone call yesterday. Our technician was dispatched to finish the installation you had started, and while testing the garbage disposal he found the penny that was lodged in the cutting wheel, which kept the motor from spinning. We swapped that one for ours and took the old one back, by ... read more
I have sent you message and no response. I have called your company and no response. Your company never held up your side of the deal. Your installer never connected my air conditioner and had to come back and connect it. I dont know how you stay in business if this is the way you conduct business. i spent $16.000 with you and have been neglected on all counts. I let your guys in my house just to lie to me and promise things that were never followed up with. I am not unhappy with your workers just with the company. I feel li... read more
Business response:
We are extremely sorry to hear that you had an unpleasant experience with our company. We hold ourselves to high standards and hope our customers do the same. We hope we got everything cleared up on the phone call this morning. We would never steer our customers in the wrong direction, we strive to treat our customers like family. Your satisfaction truly does matter to us. Give us a call at 913-432-3342 if you have any further concerns. Have a great day!
RecommendedLarry came out and did a maintenance check. He is always thorough and explained all the numbers to me. Larry does a great job! Brad D.
RecommendedCompetent, courteous, on time
Recommended5/5 for Polestar! Danny and Angelica answered my questions and scheduled my same day service. Doug Norman, the HVAC pro came within hours and immediately fixed my issue. My home's temperature is much more comfortable and the air circulation is greatly improved. He also helped me find information that will allow me to obtain a 10-year warranty on my new HVAC unit. Doug was friendly, professional, interested, and allowed me all the time I needed to ask questions. What a nice man! I'm so pleased to have found Polestar!
RecommendedHe was great. checked the air conditioner. Explained our plumbing problem in detail and was very nice! Great job!
RecommendedCustomer service is the best. Chris came today to check the water line to my ice maker. He located the problem and was able to put me in contact with a refrigerator repair service. I have always had great service from this company from and new furnace and AC and sump pump.
RecommendedEveryone I felt with was very nice.
RecommendedLoni was very helpful and knowledgeable. I appreciate his service
Frequently asked questions about Polestar Plumbing Heating & Air Conditioning
How is Polestar Plumbing Heating & Air Conditioning rated?
Polestar Plumbing Heating & Air Conditioning has no reviews yet.
When is Polestar Plumbing Heating & Air Conditioning open?
Polestar Plumbing Heating & Air Conditioning is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com