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Polestar Plumbing, Heating & Air Conditioning

4.5

About this business

Location details

1900 E 123rd St, (E Kansas City Rd), Olathe, KS, 66061, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun7:00 a.m. to 8:00 p.m.
4.5680 reviews
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Teresa E.'s profile image
Teresa E. 
11 years ago

They were very fast to respond. Their tech Sam came out very next morning, pumped out standing water, did evaluation and estimate at that time. Advised that they could get work done that day. This was to clean out mud in sump pit, put in gravel and replace sump pump, a three hour job in a very narrow crawl space. I was getting a couple other quotes so I waited a couple days but ended up hiring them for the job. Their price for the job seemed very reasonable and they were able to get to it before anyone else. They did a great... read more

Business response:

Glad to hear you had a wonderful experience. We work hard to make sure to take care of our customers without passing on any unnecessary costs. Our ultimate goal is to provide the best quality work in, a timely manner, to get our customers back up and running. We hope that you will remember us if you have any additional Plumbing or HVAC needs. Thank you for choosing Polestar. 

Michael L.'s profile image
Michael L. 
11 years ago

After a Sears tech told me he couldn't fix my A/C, but charged me $75. The Polestar guys spent half the time and fixed the problem. Good work and good advice. tanks Guys. 

Business response:

Thank you for your kind words, Michael. We were glad we could get the job done for you. Let us know if you need further assistance with your HVAC needs. 

Brandy B.'s profile image
Brandy B. 
11 years ago

They were here the same day to repair our AC as well as give us an estimate on a new system. I don't remember the tech's name but he was very pleasant and gave us a lot of good advise. I would definitely hire them again and recommend them to others. 

Business response:

Hi Brandy! It was great to serve you and get your home air system back in working order. One of the greatest compliments we can receive is when a customer recommends us to friends and family. Thank you for the privilege of working with you and let us know if we can help out with anything else you may need! 

Kimberly P.'s profile image
Kimberly P. 
11 years ago

Polestar was quick, professional, and did a great job. 

Business response:

Thanks for taking time to write a review Kimberly! It was great to work with you and we are glad to hear you were happy with our service. Please remember us if you have any further home needs. Thanks for choosing us! 

Tivonya C.'s profile image
Tivonya C. 
11 years ago

Very prompt , friendly and informative. The person who visited my home also gave me options that needed to be done. But to my surprise he gave me options to get them from the company, how to do myself and even recommended additional research. Amazing service and I will use them again!! 

Business response:

Tivonya, We are glad that you are happy with our service. Thank you for choosing Polestar Plumbing, Heating & Air and we look forward to working with you in the future. 

Scott D.'s profile image
Scott D. 
11 years ago

Polestar responded quickly to my request on HA. Darin and Sam were prompt, professional and thorough. They did great work and we will definitely be using Polestar in the future as we plan some renovations. 

Business response:

Thank you for the feedback Scott. We are happy that you were pleased with our service and look forward to working with you again. Thank you for choosing Polestar Plumbing, Heating & Air. 

Janet K.'s profile image
Janet K. 
11 years ago

The plumber was thorough, knowledgeable and friendly. 

Business response:

Thank you for the feedback. We appreciate your review and look forward to working with you again! 

Diane S.'s profile image
Diane S. 
11 years ago

They called within 5 minutes, were at my house in 1 hour and completed the repair in 40 minutes. I had a broken pipe going to the shutoff valve on a toilet. Devin who repaired it was very professional and even cleaned up afterwards. I was very impressed and would definitely use them again. 

Business response:

Hi Diane! Thanks so much for your review. We work hard to make sure that we work quickly and efficiently to make sure each customer is taken care of. We look forward to working with you again in the future. 

a homeowner's profile image
a homeowner 
11 years ago

Excellent service. On time and very knowledgeable about our shower issue. I highly recommend 

Business response:

Thank you for your review and thank you for allowing us to work on your home. We look forward to working with you again! 

Frequently asked questions about Polestar Plumbing, Heating & Air Conditioning

How is Polestar Plumbing, Heating & Air Conditioning rated?

Polestar Plumbing, Heating & Air Conditioning has a 4.5 star rating with 680 reviews. 

When is Polestar Plumbing, Heating & Air Conditioning open?

Polestar Plumbing, Heating & Air Conditioning is open now. It will close at 10:00 p.m. 

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