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Polestar Plumbing, Heating & Air Conditioning

4.5

About this business

Specialties If you're looking for heating and cooling services or expertise in Olathe, look no further than Polestar Plumbing. We are proud to say we've been in business for over 30 years, serving the Kansas City area since 1984. Our mission is to provide complete customer satisfaction by consistently ensuring prompt and reliable service, repair and installation of plumbing, heating and air conditioning systems. History Established in 1984. We were founded as a one man operation in 1984 and have grown the family business int... read more

Location details

1900 E 123rd St, (E Kansas City Rd), Olathe, KS, 66061, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun7:00 a.m. to 8:00 p.m.
4.5680 reviews
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Aileen M.'s profile image
10 years ago

They responded quickly for my request for a free estimate and explained clearly what was needed and the cost. The work was done that afternoon. 

Business response:

Thank you so much for the review! We strive to meet our customers expectations in every way. We look forward to working with you in the future! 

a homeowner's profile image
a homeowner 
10 years ago

Darren was professional, on-time and the crew did a nice job with little mess to clean up afterward. Pole Star was the only plumbing company that actually looked at my original sump pump problem and didn't try to convince me I had to tear up half of my basement and install a second sump pump. 

Business response:

Thank you so much for taking the time to write a review for us. We pride ourselves in doing what is in the best interest of the customer. We look forward to working with you in the future! 

Sarah C.'s profile image
10 years ago

Every person we spoke to was extremely friendly, and knowledgeable. I appreciate the kindness we were shown and would definitely recommend Polestar and plan on using them for further maintenance and repairs! 

Business response:

Thank you so much for the kind review. We are so happy to hear that your experience with us met your expectations. Please keep us in mind for your future plumbing, heating and cooling needs. 

John M.'s profile image
10 years ago

They were very responsive and knew what I wanted and provided the service and unit that I needed. 

Business response:

Thank you so much for taking the time to write a review for us. We are so happy that we were able to provide the service and equipment that you needed. 

Leif G.'s profile image
10 years ago

The tech (Nick, I believe) was very quick to respond to my request, and quoted me a fair price once he arrived on the scene the following morning. The staff was very pleasant to work with in helping orchestrate my needs for both A/C and a drained shower. Afterwards, I was told that the price also included a complementary inspection for my heater in the fall. A good business model, and I look forward to future business with Polestar. 

Business response:

We really appreciate you taking the time to write a review for our team. We pride ourselves on fair pricing and going above and beyond our customers expectations. We look forward to working with you in the future! 

Spencer G.'s profile image
Spencer G. 
10 years ago

Quoted 5 companies and this was the best value combination of quality, reliable reputation, and cost. They showed up on time, answered all my questions throughout the process and did not try to oversell what I needed. It's 2 weeks later and I'm happy with the choice I made. I'd recommend them to family or friends. 

Business response:

Hi Spencer, Thank you so much for taking the time to write a review. We are very happy that we could provide you with good service and answer any questions that you had. We look forward to working with you in the future. 

Roger H.'s profile image
10 years ago

Arrived on time, was friendly and professional. Would hire again for sure. 

Business response:

Hi Roger, We appreciate your comments so much! We pride ourselves on our friendliness and professionalism. Please let us know if we can help in the future. 

Denise L.'s profile image
10 years ago

Came promptly and addressed the situation clearly explaining what problem was 

Business response:

Hi Denise! Thank you for your review. We're happy to hear that you were taken care of promptly and with good explanation. We look forward to working with you in the future. 

Patricia M.'s profile image
Patricia M. 
10 years ago

The office called me right away when they received the work order, had a technician literally just 2 blocks away. They gave us the estimate and the tech, Nathan, was able ti get AC cleaned and working in a very short time. Thank you! 

Business response:

Hi Patricia! Thank you for your comments. We're so glad to hear that Nathan was able to get you up and running in a short time. Please keep us in mind for the future. 

Frequently asked questions about Polestar Plumbing, Heating & Air Conditioning

How is Polestar Plumbing, Heating & Air Conditioning rated?

Polestar Plumbing, Heating & Air Conditioning has a 4.5 star rating with 680 reviews. 

When is Polestar Plumbing, Heating & Air Conditioning open?

Polestar Plumbing, Heating & Air Conditioning is open now. It will close at 10:00 p.m.  

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