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1900 E 123rd St, (E Kansas City Rd), Olathe, KS, 66061, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 7:00 a.m. to 8:00 p.m. |
Very fast to complete project. Our home AC was out after returning from vacation and Polestar was out that same day to look at our unit. They determined that it needed to be replaced and was able to schedule a new HVAC install the following day. Great Team
Business response:
Thanks for your review, Chris. We work hard to make sure that our customers are taken care of fast and efficiently. We are grateful for the opportunity to work with you and we hope you will use us again for any HVAC or plumbing needs. Thanks for choosing Polestar!
i like the honesty
Business response:
Hi Jeffrey! Thank you for your comments. We pride ourselves in being upfront and honest about our work and prices. We don't like to pull the wool over anyone's eyes with hidden costs. Thanks for the opportunity to work with you and we hope you choose us again in the future!
2 Toilets replaced and 2 laundry faucets replaced. All debris was hauled away. Darin was professional and courteous.
Business response:
Hi Kim! Thank you for taking time to post a review. So happy to hear that Darin was able to take care of your replacements. Please remember us if you have any future HVAC or plumbing needs. We are happy to serve you!
On time, The Tech. did a great job on getting the AC up and working in a timely matter.
Business response:
We appreciate your feedback Douglas! Glad to hear we could take care of your AC. We look forward to working with you again!
Technician found and corrected a systemic problem.
Business response:
Thanks for taking time to reply. We are glad our technicians were able to take care your issue. Thank you for choosing Polestar!
Quick turn around on installing my sump pump and had great follow-up and had supervisor revisit the site a week later to check the work .
Business response:
Hi Chris! Thanks for the review! We do what we can to make sure each job is done right. We are glad that you were satisfied with our services and look forward to working with you in the future. Thanks for choosing Polestar!
Good job. I would definitely use them again!
Business response:
Thanks for taking time to review us Vijay! We appreciate the kind words and we look forward to working with you again!
Problem with air conditioner. In the heat and humidity, I figured it would take days to get anyone out to take a look at it. They were out the very next morning but the unit was froze up so they returned in the afternoon to assess the damage. The choice was to spend quite a bit on repairs or package the deal with the air conditioner, new furnace, hot water heater, and humidifier. All of them were far from new so it was a long hot day putting that many workers in a small space but I think it was a very good deal. I had had ba... read more
Business response:
Thank you for taking the time for writing a review. Glad to hear that you had a wonderful experience with our installation crew. We were happy to serve you and hope to work with you again for any further HVAC or Plumbing needs.
They were very fast to respond. Their tech Sam came out very next morning, pumped out standing water, did evaluation and estimate at that time. Advised that they could get work done that day. This was to clean out mud in sump pit, put in gravel and replace sump pump, a three hour job in a very narrow crawl space. I was getting a couple other quotes so I waited a couple days but ended up hiring them for the job. Their price for the job seemed very reasonable and they were able to get to it before anyone else. They did a great... read more
Business response:
Glad to hear you had a wonderful experience. We work hard to make sure to take care of our customers without passing on any unnecessary costs. Our ultimate goal is to provide the best quality work in, a timely manner, to get our customers back up and running. We hope that you will remember us if you have any additional Plumbing or HVAC needs. Thank you for choosing Polestar.
Polestar Plumbing, Heating & Air Conditioning has a 4.5 star rating with 706 reviews.
Polestar Plumbing, Heating & Air Conditioning is open now. It will close at 10:00 p.m.
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